Shubham singh Gour

Co-Founder

Bengaluru, Karnataka, India4 yrs 11 mos experience
Highly Stable

Key Highlights

  • Proven leadership in building innovative tech solutions.
  • Expertise in customer experience and relationship management.
  • Strong background in marketing and strategic planning.
Stackforce AI infers this person is a SaaS and EdTech professional with a strong focus on customer engagement and operational excellence.

Contact

LinkedIn

Skills

Core Skills

LeadershipDigital MarketingCustomer Experience ManagementOperations ManagementCareer CounselingMarketing ManagementSales ManagementCustomer Relationship ManagementMarketingSalesBrand AwarenessEnvironmental Awareness

Other Skills

Content MarketingCustomer SupportFounderLinkedIn AdsManagementMarket ResearchNet Promoter ScoreRoot Cause AnalysisOperational PlanningOnline ContestsStakeholder ManagementNPSRefunds and loan cancellationOperationStakeholder Relations

About

To work in a dynamic environment and organization, where my skills can contribute to the company’s goals and achievements and also aid my own personal and professional goals.

Experience

4 yrs 11 mos
Total Experience
1 yr 6 mos
Average Tenure
6 mos
Current Experience

Cardinal warriors school

Senior Academic Advisor

Nov 2025 – Present · 6 mos · Raipur, Chhattisgarh, India

  • Senior Academic Advisor at a Military School:
  • Provides strategic guidance on curriculum, academic standards, and cadet development. Oversees academic counseling, ensures alignment with military values, mentors faculty, monitors performance, and supports cadets’ academic readiness, leadership growth, discipline, and successful progression toward commissioning or graduation.

Foundhub.co

Founder and co- founder

Mar 2024 – Present · 2 yrs 2 mos · Remote

  • Building a human-centric Lost & Found platform that helps people recover not just belongings, but peace of mind. Passionate about solving real-world problems through simple technology, trust, and empathy. Turning “lost” into “found” — one story at a time.
Brand AwarenessContent MarketingCustomer SupportDigital MarketingFounderLeadership+5

Newton school

2 roles

Operation associate ( Progression )

Promoted

Nov 2022 – Oct 2025 · 2 yrs 11 mos · Bengaluru, Karnataka, India

  • Operations Associate ( Progression )Experienced in student engagement and driving learning outcomes, I successfully managed a batch of 250-300 students. I ensured adherence to objectives, managed student experiences, handled escalations, conducted experiments, and provided regular feedback. Reviewed scorecards, conducted 1:1 sessions, and coordinated with teams for revisions and pace adjustments.
Customer Experience ManagementNet Promoter ScoreRoot Cause AnalysisOperational PlanningOnline ContestsStakeholder Management+8

Academic Counselor

Jan 2022 – Nov 2022 · 10 mos · Bengaluru, Karnataka, India

Public SpeakingCareer CounselingMarketing ManagementLinkedIn AdsStudent CounselingMarketing Strategy+2

Vedantu

Academic Counselor

Apr 2021 – Sep 2021 · 5 mos · Raipur, Chhattisgarh, India

  • Counseled students and parents to understand academic requirements
  • and recommended suitable Vedantu learning programs.
  • Managed inbound and outbound calls to engage potential leads, build
  • rapport, and drive admissions through consultative selling.
  • Converted qualified leads into paid enrollments while consistently
  • achieving weekly and monthly sales targets.
  • Maintained accurate CRM records of interactions, follow-ups,
  • and enrollment progress to ensure smooth execution of student
  • onboarding.
  • Collaborated with internal teams to enhance student experience,
  • satisfaction, and long-term retention.
EditingmarektingSales ManagementLinkedIn AdsSales PresentationsSales+1

Justdial

Certified Internet Consultant

Jan 2021 – Jun 2021 · 5 mos · Raipur, Chhattisgarh, India · On-site

  • Engaged with commercial establishments to present services, provide
  • demos, address queries, and convert prospects into paid clients.
  • Collected business information, maintained accurate records, and
  • ensured contracts, documentation, and payments were completed per
  • company policies.
  • Built strong client relationships, updated geo-coded profiles, and
  • delivered daily KPM reports to support business growth and
  • operational compliance.
LinkedIn AdsMarketingMarketing StrategyMarket ResearchSales

Cloudnine group of hospitals

Tranee

Jul 2019 – Dec 2020 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Iiws ipl ( indian premier league) internship

Plastic Surgeon

Apr 2019 – May 2019 · 1 mo · Banglore

  • Waste Plastic recycle project
Brand AwarenessLinkedIn AdsMarketingMarketing Strategy

Education

Jain (Deemed-to-be University)

MBA PGDM

Jan 2018 – Jan 2020

Amity University Raipur

Bachelor of Commerce

Jan 2015 – Jan 2018

Kendriya Vidyalaya

Class 10th 12th

Jan 2013 – Jan 2015

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