Shubham .

Software Engineer

Delhi, India5 yrs 8 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Developed an AI-powered query resolution system reducing resolution time significantly.
Published research on Indian Sign Language Recognition and Braille Translation.
Achieved 90.1% code coverage in plugin development for Twilio CLI.

Stackforce AI infers this person is a Software Engineer with a focus on AI and Open-Source Software development.

Contact

Skills

Core Skills

Software DevelopmentArtificial IntelligenceOpen-source Software

Other Skills

AIAlgorithmsC (Programming Language)C#C++Cascading Style Sheets (CSS)ChaiComputer VisionData ScienceData StructuresDebateDeep LearningExpress.jsFlaskGame Theory

About

I am a Computer Science Engineer with a Specialization in Artificial Intelligence. I enjoy problem-solving and the idea of utilizing computation for solving real-world problems excites me. In my summer internship, I worked as a Software Engineer Intern at Twilio. I was a part of the Developer Tools team where I worked on various JavaScript frameworks like Node.js, Chai and Mocha to develop a plugin for the Twilio CLI which is currently live on NPM and Twilio-labs GitHub page. I learnt how to work in various stages of Software Development like testing, deployment, release and open source contribution. I am proficient in Data Structures and Algorithms as well as programming languages like C/C++ and Python. I have done Web development working with HTML, CSS, and JavaScript as well as the React.js and Node.js. I am also very interested in Artificial Intelligence and Machine Learning and have also worked on a few projects. I have one publication under IEEE in SITIS 2022 Conference held in Dijon, France; over the topic - "An Approach to Real-Time Indian Sign Language Recognition and Braille Script Translation", and another publication under Springer in DeLTA 2023 held in Rome, Italy; over the topic - "FRLL-Beautified: A Dataset of Fun Selfie Filters with Facial Attributes".

Experience

5 yrs 8 mos

Total Experience

2 yrs

Average Tenure

2 yrs 11 mos

Current Experience

Twilio

3 roles

Software Engineer (L2)

Apr 2025 – Present · 1 yr 2 mos · Remote

Software Engineer (L1)

Jul 2023 – Apr 2025 · 1 yr 9 mos · Remote

Working with the Developer Interfaces team focused on generating and maintaining open-source, server-side SDKs (C#, Go, Java, Node.js, PHP, Python, Ruby) for Twilio's REST APIs.
Contributed to the development and MVR release of Twilio SDKs providing JSON Ingress support
Auto-generated Sendgrid-Go SDK using OpenAPI Specification, managing 50M+ messages
Built an AI-powered query resolution system from scratch that leverages internal documentation, source code, and Slack conversations, and reduces resolution time from 2-3 days to 30 seconds

C#GoJavaNode.jsPHPPython+5

Software Engineer Intern

May 2022 – Jul 2022 · 2 mos

Worked with the Developer Tools Team and developed an Open-sourced Plugin to enhance current
Twilio CLI user experience by providing the feature of custom aliasing for CLI commands using OCLIF
Implemented commands for providing CRUD functionalities as well as Import-Export of custom aliases using Node.js
Implemented a Setup command for creating JSON file used to store the aliases in the local data directory of the CLI
Designed a suggestion system for aliases using Inquirer.js and used Jaro-Winkler distance for checking alias similarity
Achieved a code coverage of 90.1% by writing Unit Tests and Integration Tests for commands using different testing
frameworks like Oclif Test, Chai and Mocha and, performed Static Analysis using SonarCloud
Created workflows for testing and deployment of the Plugin using GitHub Actions
Provided support for OCLIF v1 and v2 and expanded the plugin from Twilio CLI to any OCLIF CLI
Setup Semantic Release for semantic versioning, generating release notes and publishing to NPM

OCLIFNode.jsInquirer.jsChaiMochaGitHub Actions+2

The indian game theory society nsut

Member

Jan 2022 – Jun 2022 · 5 mos

Worked with the Academic Department of the society to design a curriculum for Game theory enthusiasts.
Actively participated in conducting academic and fun sessions for the students, as well as organizing Game theory events like Stratazenith, The Social Experiment, and Mo Cubin' in Moksha, the annual fest of our college.

The debating society of nsut

3 roles

Mentor, Model United Nations Department | Core Committee Member

Jun 2021 – Jun 2022 · 1 yr

Mentored the MUN Delegation of 100+ debators for Indian and International conferences.

Executive Committee Member

Sep 2020 – Jun 2021 · 9 mos

Trained a MUN delegation of 50+ students for MUN debates across Delhi circuit.
Won Special Mention at SYMUNC'21 and Lead the college delegation to win 1 Best Delegate and 3 more Special Mentions in the conference.
Managed the logistics department of Disputandum - The Online Debating and Literary fest of the Debating Society of NSUT

Member | Model United Nations Delegation

Sep 2019 – Sep 2020 · 1 yr

Participated in various Model UN conferences and won the following awards:
Best Delegate - CVSMUN'20 - UNGA
Verbal Commendation - LSRMUN'20 - UNEA
Verbal Commendation - QMUN'19 - UNHRC
Worked in the research department of JPC Committee of NSUTMUN'20 and drafted the background guide and committee portfolios.