Jan 2025 – Jan 2026 · 1 yr · Remote

• Led, mentored, and motivated a team of inside sales executives to achieve individual
• and team targets.Monitored daily sales activities, performance metrics, and pipeline management. Developed and implemented strategies to improve conversion rates and overall sales
• efficiency. Conducted regular training and coaching sessions to enhance team skills and product
• knowledge. Collaborated with marketing, operations, and other teams to ensure smooth lead
• handover and follow-ups. Analysed sales reports, identified gaps, and implemented corrective actions to achieve targets. Maintained high levels of customer engagement and ensured the quality of interactions.

Sep 2023 – Aug 2024 · 11 mos · Faridabad, Haryana, India · On-site

• As Director at Unimayt, I lead the strategic vision, product development, and cross-functional operations of a global student networking platform built for higher education aspirants. I work closely with UI/UX designers, front-end and back-end developers, and product managers to shape the product roadmap and ensure timely, user-focused delivery. My role spans deep market research to identify growth opportunities and establish strategic B2B and affiliate partnerships. I’ve implemented SEO-driven digital marketing strategies to support our beta launch and drive cost-effective user acquisition. In addition to growth initiatives, I audit and mentor the sales team to refine outreach processes, and I head the HR function, overseeing recruitment, onboarding, and team culture development. This hands-on leadership role requires balancing execution with strategy to build scalable systems across product, marketing, sales, and people operations.

Mar 2023 – Aug 2023 · 5 mos · Gurugram, Haryana, India

• Led a team of 10 Reps, Monitored and Audited calls and provided feedback to improve and enhance the representatives efficiency. Provided reports to manager and increased Sales by 10% Month on Month.

Mar 2022 – Feb 2023 · 11 mos · Gurugram, Haryana, India

• 1. Market Research and Analysis: Conduct thorough market research to identify new business opportunities, potential clients, and emerging industry trends, specifically in the construction and engineering sectors.
• 2. Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring their satisfaction and addressing any concerns to foster long-term partnerships.
• 3. Lead Generation: Develop and implement strategies to generate new business leads through networking, cold calling, attending industry events, and leveraging digital marketing tools.
• 4. Proposal Development: Prepare and present compelling proposals, bids, and presentations to potential clients, showcasing THE BIM Engineers' capabilities and unique value propositions.
• 5. Sales Strategy Development: Create and execute comprehensive sales strategies to achieve revenue targets, expand the client base, and penetrate new markets.
• 6. Collaboration with Technical Teams: Work closely with the technical teams to understand project requirements, ensure feasibility, and align proposals with client needs and company capabilities.
• 7. Contract Negotiation: Negotiate contracts and agreements with clients, ensuring favorable terms for both parties and compliance with company policies and legal standards.
• 8. Market Expansion: Identify opportunities for geographic and service line expansion, particularly focusing on entering new regions or offering additional services that align with the company’s expertise.
• 9. Performance Monitoring and Reporting: Track and analyze sales performance metrics, prepare regular reports for senior management, and adjust strategies as necessary to meet business objectives.
• 10. Brand Promotion: Promote THE BIM Engineers' brand through various channels, including social media, industry conferences, and professional networks, to enhance visibility and reputation in the market.

Jul 2021 – Feb 2022 · 7 mos · On-site

• Lead & Manage Strategic Projects: I lead end-to-end Lean Six Sigma projects (DMAIC, DMADV), from initial scope definition and planning to successful execution and sustainment. This includes developing clear project charters, establishing KPIs, and effectively managing cross-functional teams to deliver measurable business value.
• Analyze & Optimize Processes: I conduct in-depth process analysis using tools like Value Stream Mapping and root cause analysis to identify critical inefficiencies, bottlenecks, and all forms of waste (Muda). My goal is to design and implement streamlined, future-state processes that enhance flow, reduce lead times, and optimize resource utilization.
• Drive Data-Driven Solutions: I apply advanced statistical analysis and utilize tools like Minitab/JMP to interpret complex process data. I translate these insights into actionable recommendations, ensuring decisions are data-backed and lead to verifiable improvements in performance.
• Build Capability & Manage Change: I train and mentor individuals and teams on Lean Six Sigma principles and tools, fostering a culture of continuous improvement. I also lead change management efforts, ensuring smooth adoption of new processes and initiatives while building stakeholder buy-in across the organization.

Jun 2020 – Jun 2021 · 1 yr · On-site

• 1. Spearheaded operational strategies, resulting in a 20% increase in process efficiency
• and a 15% reduction in operational costs by applying mechanical engineering principles.
• 2. Led cross-functional teams to streamline workflows and improve project completion rates
• by 25%.
• 3. Implemented new CRM tools and automated reporting systems, enhancing data
• accuracy and decision-making processes.
• 4. Coordinated with international teams to support global business expansion, managing
• operations across Europe, USA, Australia, and Asia.
• 5. Utilized mechanical engineering knowledge to develop and optimize mechanical
• systems, improving production efficiency.
• 6. Conducted cost/benefit analyses for new technologies, driving informed decisions on
• tool adoption and implementation.
• 7. Developed and maintained comprehensive operational reports, providing actionable
• insights to senior management.
• 8. Implemented change management strategies to support organizational restructuring and
• improve workflow processes.
• 9. Managed vendor relationships and negotiated contracts to ensure cost-effective
• procurement of materials and services.
• 10. Developed and maintained key client relationships, ensuring high levels of customer
• satisfaction and retention.

Sep 2015 – Sep 2018 · 3 yrs · Gurugram, Haryana, India · On-site

• As a Campus Ambassador for ASQ, I promoted quality management principles and practices within my college community. I organized workshops, seminars, and awareness programs to educate students and faculty about industry-standard quality tools and certifications. My efforts helped create a culture of continuous improvement and professional development among peers, contributing to a better understanding of quality management in academic and professional settings.