Smrithi Ravichandran

CEO

Bengaluru, Karnataka, India17 yrs 1 mo experience
Highly Stable

Key Highlights

  • Led Flipkart's Mobiles & Travel division to sustainable growth.
  • Achieved 4x growth in e-Grocery within 20 months.
  • Launched one of India's largest co-branded credit cards.
Stackforce AI infers this person is a seasoned leader in E-commerce and Fintech with a focus on growth and innovation.

Contact

Skills

Core Skills

Business DevelopmentLeadership

Other Skills

Cross-functional Team LeadershipSupply ChainBusiness StrategyCRMFMCGSales ManagementManagementPricing StrategyBusiness AnalysisPricingCompetitive AnalysisStrategic PlanningProduct ManagementSalesAnalysis

About

A seasoned business leader with over a decade of experience in e-commerce and technology, currently driving Flipkart's multi-billion-dollar Mobiles & Travel division. Focused on sustainable growth, P&L management, and delivering customer-centric solutions, this role builds on prior successes in scaling competitive business verticals. Known for enabling innovation in consumer tech, the team has contributed to transformative outcomes like a fourfold growth in e-Grocery and launching one of India's largest co-branded credit cards. Passionate about leveraging strategy and technology to create impact, the mission remains to enhance accessibility and affordability for diverse consumer needs.

Experience

17 yrs 1 mo
Total Experience
5 yrs 6 mos
Average Tenure
7 mos
Current Experience

Multiples alternate asset management

Investment Professional

Oct 2025Present · 7 mos · Mumbai, Maharashtra, India · On-site

Flipkart

10 roles

Vice President - Head of Mobiles & Travel

Promoted

Jun 2023Oct 2025 · 2 yrs 4 mos

  • Heading the ever exciting multi-billion dollar Mobiles business unit at Flipkart! Growing the largest business (P&L) at Flipkart sustainably.

Vice President - Head of Grocery

Feb 2021May 2023 · 2 yrs 3 mos

  • Building the hotly contested and exciting business of e-Grocery at Flipkart. Making quality daily needs products affordable for 1500+ Indian towns. Grown the business by 4x in 20 months.
Business DevelopmentCross-functional Team LeadershipSupply ChainLeadershipBusiness Strategy

Vice President - Business Head - Fintech and Payments Group

Promoted

Feb 2019Jan 2021 · 1 yr 11 mos

  • Scaling new age consumer lending - BNPL, EMIs to make shopping affordable and seamless on Flipkart.
  • Seller & Vendor lending to make business with Flipkart easier.
  • Launched the FK Axis Bank Cobranded card which is now amongst the 2 largest cobranded cards in India.
  • Micro-insurance @ Flipkart.

Senior Director - Growth, User Acquisition & Retention, CRM

Promoted

Jan 2017Jan 2019 · 2 yrs

  • Increasing DAU, MAU, MAC and focus user cohorts - women, parents, tier 2/3.
  • Running Big Billion Days @ Flipkart
  • Merchandizing, CRM and other on and off-platform initiatives to fuel acquisition and retention of customers month on month.

Director - Growth, User Acquisition & CRM

Jul 2016Dec 2016 · 5 mos

Director - Seller Ecosystems

May 2015Jun 2016 · 1 yr 1 mo

  • Enabling a million sellers to grow their business successfully in an ecommerce environment. The dream is to create entrepreneurs who are enabled with capital, with the right sources to buy good quality products from and realize their livelihood and more by selling on FK.
  • Seller Financing:
  • Setting up the seller financing ecosystem to help sellers with capital for growth - what we call as "Growth Capital".
  • Sourcing Ecosystem:
  • Setting up the B2B international and domestic sourcing ecosystem for FK sellers. A platform where sellers can buy any product across the different businesses FK operates in from anywhere in the world to sell on FK.
  • International Sellers Ecosystem:
  • Bringing international sellers - brands & retailers to cater to the vast Indian consumers at FK.com
  • Packaging Ecosystem:
  • Enabling sellers with the right quality packaging material which helps sellers serve customers in a cost efficient & quality manner.

Director - Category Marketing

May 2014Apr 2015 · 11 mos

  • Handled demand generation and marketing for the 3 Billion $ electronics business at FK. Launch & marketing of all the exclusive mobiles at FK.com. End to end India launch & marketing for Motorola devices exclusively on FK.com. Motorola reached no.3 within 3 quarters in 10 Billion $ Indian smartphone market. Launch & marketing of the electronic private label brands at FK - taking it to a 10 million $ brand. Launch, consumer segmentation & marketing for the challenging Large home appliances category.
  • Used the right mix of ATL - TV, print, radio; BTL activation; Digital marketing - digital innovations; targeted CRM tools marketing to the 50 million FK users.

Associate Director - Business Finance

Nov 2013Apr 2014 · 5 mos

  • Driving profitability @ Flipkart
  • Lead the profitability initiative at FK with a single point agenda to become GM positive. Optimizing business mixes, optimizing supply chain components & driving efficiency, reframing consumer policies and tighter implementation, optimizing fulfillment.

Associate Director & Category Head, Computers

Apr 2013Nov 2013 · 7 mos

  • Running the Computers Category Business - Laptops, AIO, Printers & Peripherals
  • Established and managed brand relations with all key brands
  • Established the first successful exclusives at FK
  • Established FK as the no.1 retailer in the business
  • Scaled the business to 3x topline and 2x bottomline by working with brands to structurally change the offering which was immensely competitive for customers, cost effective for brand partners and revenue generating for FK

Sr. Manager - Product & Business Strategy - Computers, Mobiles & Consumer Electronics

Sep 2011Mar 2013 · 1 yr 6 mos

  • Worked on setting up and growing the electronics business at FK. Product mix, product positioning, product planning, inventory planning, strategic pricing and portfolio mix.

Itc limited

2 roles

Regional Manager - South - Sales Analytics

Jun 2011Sep 2011 · 3 mos

Assistant Branch Manager - Sales

Jun 2010May 2011 · 11 mos

Colgate palmolive

Summer Intern

Apr 2009Jun 2009 · 2 mos

  • Planning the strategy for a new Product Launch – Colgate Kids’ Toothpaste
  • Devised the Go-to-market plan and single-handedly coordinated the launch with the Supply Chain, Customer Marketing, Customer Development, Legal department, Colgate NY and Nickelodeon in lieu of the Product Manager
  • Market Research & planning of promotions – both in-store activations and on-ground promotional activity
  • Designing the Below the Line sales promotion
  • Planned & negotiated with Nickelodeon the pan- India on-ground promotional activity of oral health
  • Key Deliverables:
  • o Changed positioning from initially planned “Toothpaste for kids” to “Anti-tooth decay toothpaste”
  • o Changed packaging for greater Colgate branding
  • o Conceptualized Shelf-Ready package also serves as POP
  • o Contrived the Point of Purchase material for 2000 Hypermarts & Minimarts
  • o Designed the Standee for Kids Toothpaste & Toothbrush for 50 Hypermarts & Minimarts
  • Secured a Pre-Placement Interview (PPI) for the Business Leadership Programme

Wipro

2 roles

Business Analyst - Consumer Goods

Jun 2007Jun 2008 · 1 yr · Chennai Area, India

Project Engineer - Consumer Packaged Goods

Jun 2006May 2007 · 11 mos · Chennai Area, India

Education

Indian Institute of Management, Kozhikode

Master of Business Administration (M.B.A.)

Jun 2008Mar 2010

Anna University Chennai

Bachelor of Technology - BTech — Computer Science

Jul 2002May 2006

CSI Ewart School

Higher Secondary — Maths & Science

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