S

Sonakshi Sinha

Business Development Executive

Gurugram, Haryana, India4 yrs 6 mos experience

Key Highlights

  • Increased client retention by 30% at Mercer Mettl.
  • Boosted enterprise lead generation by 25% at Unstop.
  • Skilled in CRM optimization and sales strategy.
Stackforce AI infers this person is a B2B SaaS sales and marketing professional with strong client success expertise.

Contact

Skills

Core Skills

Customer ExperienceSales OperationsMarketing StrategyStakeholder EngagementSales StrategyCustomer SuccessClient OperationsBusiness Development

Other Skills

Account ManagementBusiness Development StrategyBusiness GrowthBusiness RequirementsBusiness ReviewsBusiness StrategyBusiness-to-Business (B2B)Churn ManagementClient AccountsClient OnboardingClient RelationsCloud InfrastructureCold CallingCommunicationCorporate Sales

About

About me I am a sales and marketing professional with 32 months of experience in B2B SaaS, ITES, and HR Tech, specializing in client operations, account management, and business growth. My expertise spans customer success, sales strategy, CRM optimization, and stakeholder engagement, with a proven track record of driving revenue growth and client satisfaction. Currently, I am pursuing a PGPM in Marketing from the School of Inspired Leadership (SOIL), Gurgaon, where I also serve as part of the Placement Committee, helping bridge the gap between top talent and leading organizations. With experience in outbound sales, consultative selling, and GTM execution, I thrive on identifying business opportunities, optimizing customer experiences, and driving strategic growth in competitive markets. Achievements & Skills: ✔ B2B SaaS & Client Success – Managed B2B corporate accounts across APAC region, increasing client retention by 30% at Mercer Mettl. ✔ Sales & Business Growth – Boosted enterprise lead generation by 25% through targeted outbound sales & LinkedIn networking at Unstop. ✔ Marketing & GTM Strategy – Conducted competitor analysis and market research to refine positioning, pricing, and messaging. ✔ Tech & CRM Proficiency – Skilled in Zoho CRM, Salesforce, Freshdesk, and data analytics for sales performance tracking. Let’s Connect! I’m always open to discussing sales strategies, GTM execution, SaaS innovations, and customer success trends. Feel free to connect with me on LinkedIn or reach out via email at sinhasakshi515@gmail.com. Let’s exchange insights and explore new opportunities!

Experience

4 yrs 6 mos
Total Experience
9 mos
Average Tenure
11 mos
Current Experience

Cognizant

Business Analyst

Jul 2025Present · 11 mos · Noida, Uttar Pradesh, India · On-site

School of inspired leadership

2 roles

Research Assistant - Student Experience

Aug 2024Apr 2025 · 8 mos · Gurugram, Haryana, India · On-site

  • Working as a Research Assistant in the Student Experience department, taking care of all the student activities, engagements and Organizing all kind of events in college.
Salesforce.comPresentation SkillsCloud InfrastructureMicrosoft AzureSales Cycle ManagementCustomer Experience+1

Placement Coordinator

Jun 2024Apr 2025 · 10 mos · Gurugram, Haryana, India · On-site

Presentation SkillsMarketingMicrosoft AzureGoogle SheetsLinkedIn Sales NavigatorMicrosoft PowerPoint+2

Unstop

Senior Associate Web Operations

Jul 2023Apr 2024 · 9 mos · South Delhi, Delhi, India · On-site

Interpersonal SkillsMarketing StrategyPresentation SkillsStrategic PartnershipsData AnalyticsCorporate Sales+32

Mettl

Corporate Operations Associate

Aug 2022Jun 2023 · 10 mos · Gurugram, Haryana, India

  • Handled operational queries via email and call and provided resolution within a specified TAT and defined SLA’s.
  • Owned the end-to-end delivery for customers like Future First, XLRI, NMIMS, IBM etc.
  • Co-ordinated with other verticals/ teams to resolve the client’s issue.
  • Designed and implemented the overall operational activity.
  • Conducted training sessions for clients on products.
Interpersonal SkillsHlookupsZoho DeskSoftware as a Service (SaaS)Key AccountsRelationship Building+42

Info edge india ltd , 99acres

Owner Acquisition Associate

May 2021Mar 2022 · 10 mos · Noida, Uttar Pradesh, India

  • Acquired 4.2k+ potential clients with a successful track record of posting ads to the portal.
  • Experienced richly in driving agreement with clients using my interpersonal, intellectual and negotiation skills.
  • Interacted daily and worked closely with business leaders from 99 acres and info edge to help resolve bidding business problems.
Cold CallingInterpersonal SkillsOperations ManagementNew Client AcquisitionsRelationship BuildingInbound Sales+10

Upside me

Content Writer

Mar 2018Mar 2018 · 0 mo

Awign

Relationship Manager Intern

Feb 2018May 2018 · 3 mos · Bangalore Urban, Karnataka, India · Remote

  • Worked as a Relationship Manager Intern for Upwardly and CRED and my responsibilities were:
  • Engaged with dormant users: My primary task was to reach out to users who have become inactive on the app and understand the reasons behind their decreased usage.
  • Conducted outreach calls: I need to make calls to these dormant users in order to reconnect with them and encourage them to start using the app more frequently again.
  • Provided support and assistance: During our calls, I addressed the concerns or issues that users may have with the app, offered guidance and assistance to help them overcome any obstacles they may be facing.

Mavensouk digital technologies pvt. ltd.

Business Development Intern

Jan 2018May 2018 · 4 mos

  • Onboarded 200+ photographers after analyzing their profile, thereby playing a key role in social media expansion of Maven Souk.
  • Developed smart, compelling dashboards and reports to track KPI’s , identity trends and monitor company initiatives.
  • Solved customer queries efficiently and diligently in short span of time helping in customer retention.

Education

School of Inspired Leadership

PGPM BLP — Marketing

May 2024Apr 2025

Sunshine prep high school

Jan 2011Jan 2016

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