Jan 2016 – Jan 2019 · 3 yrs

• Managed full cycle recruitment process, including creating job descriptions and effective job postings, sourcing qualified talent, and contacting talent for current or future opportunities for technical, sales, professional and administrative needs. Ensured all new hires have onboarding strategy with correct training and tools. Led up to 60 open requisitions nationwide. Recruited and hired between 140-180 employees per fiscal year.
• Facilitated organizational effectiveness through strong partnerships, leadership coaching and change management.
• Coached, mentored and led 3 HRBPs, recruiter, and recruiting coordinator, enhancing HR skillset and adding additional value to business units’ leadership, management and employees.
• Partnered effectively with Managers and Leadership from multiple business locations and Nationwide Sales, Implementations & Account Management, identifying talent gaps & forecasting talent needs. Partner with Finance forecasting anticipated salaries and requisition ‘fill’ dates.
• Managed vendor relationships, creating single point of contact for Experian Health with agencies that understood company values and performance-driven culture. Negotiated contracts, retaining top agencies while still limiting cost.
• Partnered with HRBPs, normalizing internal equity and new hire salaries.
• Developed, oversaw, and ensured success with recruiting programs and new strategies, such as university recruiting and D&I initiatives, boosting company brand recognition with local colleges and universities.
• Drove culture shaping discussions with hiring managers and leadership, creating better understanding of team dynamics and direction to identify/onboard best possible talent.
• Created and implemented North America Internship Program with other appointed taskforce members, providing structure on requesting interns, determining costs, and requiring hiring manager to create project plan in advance.

Jan 2010 – Jan 2016 · 6 yrs

• Mentored, coached, and trained 3 HRBPs. Managed activities related to employee life-cycle including on-boarding, orientation, compensation changes, employment changes, performance reviews and terminations. Executed strategies that delivered on established and future business needs and priorities.
• Led integration of over 450 employees post-acquisition to Experian benefits plan and payroll system, successfully mapping existing employee titles to new titles, pay grades and costing strings.
• Collaborated with management to develop effective succession plan through use of talent management tools (9-Box Grid) and performance management systems.
• Partnered effectively with managers and leadership from multiple business locations, Nationwide Sales, Implementations & Account Management, implementing business growth and strategic planning. Created, implemented, and monitored business unit wide 30-60-90 new hire objective setting and review form.
• Worked closely with Division President, Chief Counsel, Business Unit VPs, VP of Finance, and other senior leadership, driving overall corporate strategy, culture and growth agenda.
• Implemented high-touch HR methodology, providing high standard of customer service to employees regarding policies, payroll, and benefits.

Jan 2009 – Jan 2010 · 1 yr

• Managed benefit enrollment/termination and payroll.
• Recruited, screened, and interviewed job applicants, filling entry level, printer operators and administrative needs.
• Partnered with management, discussing disciplinary actions, recruitment, hires, terminations, and workers’ compensation claims.
• Selected as member of Security Counsel and Safety Committee, reviewing incident reports to identify patterns and determine any further actions.

Jan 2007 – Jan 2009 · 2 yrs

• Recruitment; conduct company wide exit interviews; employee investigations and attitude surveys; assist corporate office and divisions with projects (conduct training on the applicant tracking system to new and existing HR staff, responsible for content and design of marketing materials for recruitment; employee attitude surveys; developed and presented I-9 Training; amended policy and procedure handbook; revised disaster manual; committee member for the mentorship program and performance appraisals). Communicate daily with the HR Assistant in our India office. Supervise applicant tracking reports, candidate sourcing, external job board postings, pre-qualifying applicants and training as needed.

Jan 2004 – Jan 2007 · 3 yrs · Brentwood, TN

Jan 2001 – Jan 2004 · 3 yrs

Jan 2001 – Jan 2001 · 0 mo

Jan 1999 – Jan 2001 · 2 yrs

• Human Resources Manager
• Benefits and Recruitment Manager
• Benefits Administrator
• Human Resources Assistant

Jan 1998 – Jan 1999 · 1 yr

Jan 1997 – Jan 1999 · 2 yrs