Oct 2024 – Present · 1 yr 8 mos · Hyderabad · On-site

• Building high agency engineering talent pipelines for GCCs in India, expatriates in US and in GCC countries, executing digital RPOs and projects - through internal team and leveraging recruitment networks

Feb 2024 – Sep 2024 · 7 mos · Bengaluru, Karnataka, India · On-site

• Vilcart is a retail platform for the rural sector.

Dec 2023 – Apr 2024 · 4 mos · Pune, Maharashtra, India · Remote

Jun 2022 – Oct 2023 · 1 yr 4 mos

Apr 2021 – May 2022 · 1 yr 1 mo

Dec 2017 – Sep 2018 · 9 mos · Mumbai Area, India

May 2014 – Feb 2016 · 1 yr 9 mos · Mumbai Area, India

• Leading the HR Team of 35 and Training Team of 50.
•  Designed (in partnership with Business Leaders) a dynamically evolving yet flexible Organization for 4,500 people pan India, by optimizing on employee/ associate productivity vis-à-vis people quality, cost, and time to hire, in response to growing business requirements. Sales grew 8X, Revenue 7.2X, People 6X, while costs grew only 4X within 15 month period.
•  Employed Employee Experience Design to build a high engagement Workplace, that handles Millenials, along with cohorts of Gen X, Gen Y and Gen Z employees.
•  Designed a Sales Competency Assessment Model for Field Force that was tested on a base of 20 Employees and 75 Associates, and used to hire over 1,000 Employees and over 6,000 Associates
•  Optimised on Associate overhead costs by linking it to incentives based on performance and attendance, in the context of fast ramp up (5.7X growth in 15 months) including launch of 90 new locations, while faced with 30% attrition per month
•  Optimised on Sales productivity by designing an aggressive incentive package to drive sales and revenue growth
•  Supported the Sales team to develop a Field Force Training model that ensured Associate readiness post 4 day induction training, Sales Effectiveness in 45 days and a Monthly Playbook for new Products
•  Apprenticeship-based Program for Management Trainees, to work respectively as ISDs, Supervisors, and Territory Sales Managers until they achieved respective monthly Targets and were fielded as Area Sales Managers. This ensured Field Force Sales Effectivness within 90-120 days.

Jun 2012 – Apr 2014 · 1 yr 10 mos · Mumbai

• Organisation Design, Manpower Plan, Compensation Stucture, Performance Management Systems, HR Policies and Processes. Hiring of CXOs and other Critical Resources required to launch these Businesses.

Oct 2009 – Jul 2011 · 1 yr 9 mos · Bombay

• Executive Compensation, Performance Management, Talent Management, Leadership Development, at this exciting Technology start up.
• Led the HR function, reporting to CEO. Member of Executive Committee
•  Set up Hiring and Assessment processes for one of the finest Engineering and Product talent pools in the country, recruiting only IITians, in partnership with the Engineering team. Our acceptance rate was 1%.
•  Used 360 Degree Feedback Survey to develop a Leadership Development process. Identified high potentials in Engineering and Products who all moved up internally to assume key roles.
•  Linked Executive Team Incentives to Performance, which put the company on the path to hypergrowth.

Apr 2009 – Mar 2021 · 11 yrs 11 mos · India

• Evangelising a Lean Talent Model for Startups.
• Building a great Culture.
• Employee Experience Design.
• Hiring A+ talent.
• Executing great HR processes that help clients achieve excellence in People Operations.
• Optimizing on Operating Expenses.
• Scaled up Engineering and Product team at Webaroo.
• Scaled up HR and Training at Appsdaily (1500 Colleagues and 3,500 Associates in Sales and Service at over 40 locations).
• For Large Enterprises - Organisation Design, Workplace Planning and Optimisation, Job Design, Goal Setting and OKRs, Performance Appraisal through KRAs and KPIs, Performance Feedback, Strategic Compensation, Employee Engagement, Startup Culture, Employer Branding, Hiring CXOs, Technology and Product talent, HR Policy, HR Processes, HR Budgets, HR Analytics. HR Consulting with focus on Talent Management, Leadership Development, Performance Management, Strategic HR Outsourcing.
• CXO hiring across Asia, Africa, and Europe; in Telecom (Operators, Vendors, MS providers); Product Companies, Smartphone Companies, Software companies.
• Working with VCs to support HR processes for start ups in the Technology space in India in terms of key processes - Leadership Hiring, Executive Compensation (incl. Stock Grants), Creating the Leadership Pipeline, and to actively participate in Due Diligence process leading to Investments.

Jan 2008 – Mar 2009 · 1 yr 2 mos

• Led the HR function overseeing Talent acquisition, Talent management, Leadership and Talent development.
• Hired the CXO pool, including all Executive Committee members. Grew the Company to 1,000 people. Worked with Consultants such as SHL for Designing Leadership Competencies; and Hewitt & Co.. for designing the Executive Long Term Incentive Plan (LTIP).

Jun 2007 – Jan 2008 · 7 mos · Bangalore

• Led the Staffing team for all India Business, including the Services, Software, Hardware, Consulting, and Corporate Functions. Personally handled hiring of all critical Talent. Won several awards.

Jan 2006 – Jun 2007 · 1 yr 5 mos

• Managed the HR function for North and East India with a 35 member team, at the Broadband & Telephone services division. Supervised a team of Leaders in Talent Acquisition, HR Operations, Talent Management, and Learning & Development. Worked with consultants including the Hays Group on Job Analysis, and SHL on Leadership Competencies.

Dec 2003 – Jan 2006 · 2 yrs 1 mo · Bombay

• Managed the Talent Acquisition function centrally and directly oversaw hiring of all Corporate resources, and CXO level hiring for 14 new circles. Directly hired 100 resources, and indirectly coordinated hiring of 250+ resources. Supported the Organisation Design, and Workforce Planning for 100+ locations. Worked with consultants from Diamond Cluster, in terms of benchmarking with Global Telcos.

Feb 1998 – Dec 2003 · 5 yrs 10 mos · Bombay

• Managed Talent Acquisition at the Corporate Office across Corporate Functions, Sales, Marketing, Customer Care, Product Management; CEOs in Circles. This included direct hiring of Functional CXOs, and Circle CEOs, COOs, CTOs, Circle Commercial Head, Circle Marketing Head, etc. Indirectly coordinated hiring of another 2,500 resources on a pan India footprint.
• Organisation Design across the Networks, Products, Sales, Marketing, and Customer Care functions, and Workforce Planning across 1,000 locations. Worked with consultants from McKinsey & Company, on Organisation Design, and Workforce Planning.