Jun 2022 – Present · 4 yrs · India

• We Publish Book of all kind like: Fiction | Non Fiction | Auto Biography | Poetry | Coffee Table book | Academics | Children Book | comics
• We have dedicated design team, Ghost writing team, Editing , formatting team and we publish with proper ISBN number procurement

Jan 2022 – Jun 2022 · 5 mos · Bengaluru, Karnataka, India

Oct 2020 – Dec 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

•  Driving Vedantu sales in Test Preparation category along with tuition category of One-to-One classes
•  Selling all Test Preparation courses while maintaining Profitability and Monthly quota
•  Achieved monthly target by 110% > for consecutive 5 months in a row
•  Onboarding 60 > Customers on VEDANTU platform by maintaining a retention ratio of 97% by going beyond KRA and providing post-sales and mentorship guidance to customers
•  Achieved 100% lead attempt, with more than 60% Lead connect, 30% Demo conduction on daily basis with a demo to sale conversion of 12% monthly
•  Have been on top in my team throughout by contributing almost 30% to 35% of sales revenue and going beyond to help team members in closing their sales
•  Consultative selling involving cross-functional collaboration & leadership across various hierarchies
•  Handled and Mentored 4-member team for a new variant called Crash course under the guidance of Vedantu Founders

May 2019 – Sep 2020 · 1 yr 4 mos · Mumbai

•  Driving BYJUS IAS Preparation unit along with CAT and GMAT Preparations
•  Direct Sales with home demo for all BYJUS IAS courses while maintaining the average DRPS of INR 25000
•  Maintained a DRPS cycle of INR 23000 and Achieved 2nd position in terms of revenue, by overachieving 4.75 lac against 3 lac targets of 15 days in 7 days
•  customer retention rate of 93% by going beyond my KRA and providing post-sales help and guiding customers to correct stakeholders in case of any issue
•  Used Home demo and counseling approach to convert sales avoiding direct product pitch increased the D2C % by almost 30 to 35%
•  100% lead attempt, with more than 50% Lead connect, 10% Demo conduction on weekends with an approach of directly meeting financial decision-makers with a conversion ratio of 3:1
•  Lead analysis on CRM tools like Lead Squared to organize leads basis on their lead type, lead activity, and engagement level
•  Partnering with stakeholders to ensure implementation success & renewals

Dec 2016 – Apr 2019 · 2 yrs 4 mos · Greater Bengaluru Area

•  Promoted to Tier II investigator by solving complex issues of prepaid card and promotional code and maintaining <24hrs timeline for escalation tickets
•  Mentored 3 batches of new hires on cloud trail and Escalation Ticket at AWS
•  Published an SOP on Prepaid Cards and Amazon AWS Promo codes to better investigate abuse and fraud accounts keeping prepaid card uses and stolen Promotional code into consideration
•  Worked on AWS customers account to identify potential threat to AWS traffic, fraud activity, credit card fraud, abuse of AWS free tier services, escalation tickets, chargeback approval, Promo code analysis, and managing services on corporate accounts
•  saved millions of dollars for amazon by suspending bad accounts and abusive accounts on AWS using methods like repeated fraud and abuse trends, ongoing MO of fraud on credit cards, identifying identity theft by the customers