May 2023 – Sep 2023 · 4 mos · Dubai, United Arab Emirates · On-site

• Growth, retention and gamification

Aug 2021 – May 2023 · 1 yr 9 mos · Delhi, India

• Build communities and product-led growth behaviour loops for MS TEAMS.
• Responsible for user onboarding

Apr 2020 – Jul 2021 · 1 yr 3 mos

• Building a webinar aggregator platform to solve the discoverability and distribution problem for consumers as well as organisers, respectively.

Jul 2018 – Sep 2019 · 1 yr 2 mos · Gurgaon, India

Jun 2016 – Jul 2018 · 2 yrs 1 mo · Gurgaon

• Building one of the most exciting loyalty platforms for India, rewarding users for their daily habits. The core of the program is a gamification engine. The two core gamification frameworks used were Hooked by Nir Eyal and Octalysis by Yukai Chao.
• Delivered high growth in user engagement for TimesOfIndia.com and NewsPoints using various gamification hacks
• Identified and monetized new revenue streams and scaled-up the marketplace with unique offers and deals
• Led the product development for TimesPoints Loyalty Program
• Re-engineered the product for mobile first users across Times Internet
• Led the development of financial plans, forecasts and manage budgets for the Business Unit
• Monitored and challenged Business Unit financial performance.
• Supported risk management and mitigation activities, including setting up the fraud and risk management practice
• Drove operating efficiency through ongoing re-engineering of the TimesPoints platform
• Responsible for personalization and recommendation engine to serve personalized offers from marketplace

Jan 2016 – Present · 10 yrs 5 mos · Dubai, United Arab Emirates · Hybrid

• On a mission to build the most meaningful community around products. Being inclusive is at the core of the community… not just for product managers but also for designers and data folks. Check out the community space at https://pmmixer.glide.page

Sep 2014 – May 2016 · 1 yr 8 mos · Gurgaon, India

• Led the Product Management function for Digital Payments for Makemytrip Group, handling 1 Mn transactions p.m. worth 130 Mn USD across 9 websites.
• Responsible for the overall health of the horizontal business.

Apr 2013 – Sep 2014 · 1 yr 5 mos · Mumbai Area, India

• Played a pivotal role in preparing the product and strategy roadmap for Jio Money Wallet for a 360 degree user narrative including the customer story and the merchant story.
• Was responsible for all the new age, ahead of the curve product features, such as one click check out, biometric checkout etc.

Jan 2012 – Apr 2013 · 1 yr 3 mos · New Delhi

• Led the Product Management for GoJavas, right from ideation to Pan India execution.
• Successfully took the logistics service from one center to over 11,000 pin codes.
• Led the Internal Platforms charter and delivered BoxOffice, end-to-end order management and fulfillment ERP suite.