Suraj Sathyanarayana — Customer Success Manager
Engineer by training, first-principles thinker by design and a customer advocate by trade. I’ve spent the last decade navigating the intersection of people, process, and technology; from the founding teams of high-growth startups to leading transformational change in my time in Management Consulting. My approach is built on stripping complex business hurdles down to their core truths to build scalable, data-driven solutions. Having seen the internal machinery of global behemoths and the agility of acquired startups, I thrive on solving for the human element within digital disruption. Currently at Cloudflare, I focus on helping organizations navigate the high-stakes frontier of Cybersecurity in the age of AI. I believe that as technology becomes more autonomous, the synergy between robust security infrastructure and enterprise change management becomes the ultimate competitive advantage. Always 1% done, in the journey towards Helping Build a Better Internet!
Stackforce AI infers this person is a SaaS and Consulting expert with a strong focus on Customer Success and Strategic Growth.
Location: Burlington, Ontario, Canada
Experience: 10 yrs 10 mos
Skills
- Change Management
- Strategic Consulting
- Sales And Marketing
- Customer Advocacy
Career Highlights
- Led transformational change for Fortune 500 clients.
- Successfully scaled multiple startups through strategic growth.
- Expert in navigating cybersecurity challenges in the age of AI.
Work Experience
Cloudflare
Senior Customer Success Manager (1 mo)
Customer Success Manager (1 yr 6 mos)
Deloitte
Strategic Technology Change Management (2 yrs 5 mos)
Various Startups
Startup Growth Advisor (5 yrs 4 mos)
Recko | A Stripe company
Founding Member II Director - Sales & Customer Success (Acquired by Stripe) (1 yr 3 mos)
Belong.co
Strategic Account Management & Customer Success (1 yr 6 mos)
Account Executive (1 yr 1 mo)
Runnr
Founding Member II Senior Manager - Demand (Acquired by Zomato) (1 yr 6 mos)
Zomato
Key Account Manager (10 mos)
Sales Manager (5 mos)
Mahindra & Mahindra
Assistant Manager - Validation Engineering (1 yr 5 mos)
Education
Master of Business Administration - MBA at Ivey Business School at Western University
Bachelor Of Engineering at Manipal Institute of Technology