Suryadipa Karak

Operations Associate

Bengaluru, Karnataka, India5 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Proven track record in business development strategies.
Exceptional ability to drive customer engagement and satisfaction.
Strong background in human resources and employee relations.

Stackforce AI infers this person is a B2B SaaS professional with strong expertise in customer engagement and human resources.

Contact

Skills

Core Skills

Customer EngagementBusiness DevelopmentSales StrategiesClient ManagementHuman Resources ManagementEmployee Relations

Other Skills

Customer SatisfactionAccount ManagementEducationCustomer SuccessCustomer SupportRetention StrategiesClient ServicesCampaign StrategiesCustomer RetentionEnglishCustomer InteractionMicrosoft OfficeBusiness Relationship ManagementSkilled Multi-taskerCustomer Experience Management

Experience

5 yrs 5 mos

Total Experience

11 mos

Average Tenure

1 yr 1 mo

Current Experience

Amazon

Sr. Associate Prod. Compliance

May 2025 – Present · 1 yr 1 mo · Bengaluru, Karnataka, India · Hybrid

Career break

Personal goal pursuit

Aug 2024 – May 2025 · 9 mos · Bengaluru, Karnataka, India

Edureka

Inside Sales and Operation Manager

Dec 2023 – Aug 2024 · 8 mos · Bengaluru, Karnataka, India · On-site

Helping in business development strategies to maximize the company's
development.
Creating proposals and presentation materials.
Developing and delivering customized sales processes and ensuring
smooth daily operations.
Demonstrating proficiency in CRM tools to efficiently manage leads, track
interactions, and analyze sales data.
Negotiating contracts and closeing bulk deals, ensuring favorable terms
for both the company and the client.
Demonstrating exceptional ability to drive referrals, contributing 40%
of revenue to the company

Customer SatisfactionAccount ManagementCustomer EngagementEducationCustomer SuccessCustomer Support+9

Unext learning

Admissions Associate

Jan 2023 – Jan 2024 · 1 yr · Bengaluru, Karnataka, India

Cultivated strong customer relationships through effective
communication and personalized service, leading to repeat business and
referrals.
Drived sales revenue through effective sales strategies.
Consistently surpassed sales targets, demonstrated exceptional ability to
drive revenue and achieve company objectives.
Conducted thorough needs assessments to identify customer
requirements and provide tailored product recommendations.

Skilled Multi-taskerCustomer SatisfactionAccount ManagementCustomer EngagementCustomer Experience ManagementEducation+12

Byju's

Business Development Associate

Jan 2022 – Jan 2023 · 1 yr · Bengaluru, Karnataka, India · On-site

Handling market research to know various beneficial opportunities helping in
business development strategies to maximize the company’s development
Managing client relationships and leading meetings all over India
Identifying new business opportunities to increase company revenue
Resolving client related issues, spearheading and maintaining client relationship
with company
Developing and executing strategic plans creating proposals and presentation
materials
Documenting and closing the sales process.

Oral CommunicationSkilled Multi-taskerBusiness-to-Business (B2B)Customer SatisfactionAccount ManagementPresentations+21

Erp consulting

Human Resources Associate

Jan 2021 – Feb 2022 · 1 yr 1 mo · Pune District, Maharashtra, India · Remote

Maintained human resource records of employees by maintaining applications, resumes, and applicant logs
Screened candidates according to the needs of the clients
Explained benefit programs, policies, legal terms, and conditions to the employees
Helped to maintain the relationship between managers and employees by keeping information confidential.
Delivered friendly assistance to new hires throughout interviewing and hiring process.

Oral CommunicationSkilled Multi-taskerCustomer Relationship Management (CRM)Employee BenefitsCandidate SelectionCustomer Satisfaction+26