Tanisha Ailani

Operations Associate

Delhi, India9 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 500 successful placements across various sectors.
  • 95% success rate in hiring the right candidates.
  • Strong network of skilled professionals and industry connections.
Stackforce AI infers this person is a Talent Acquisition Specialist with expertise in HR and Customer Service across multiple industries.

Contact

Skills

Core Skills

Risk AssessmentIt Service ManagementTalent AcquisitionRecruitingCustomer Service ManagementCustomer Experience Management

Other Skills

Internal AuditsWordPressBusiness Intelligence (BI)Customer InteractionSoft SkillsCustomer LoyaltyCustomer Relationship ManagementWritten CommunicationManagementContact CentersPhone MannerMultitaskingComputer LiteracyCustomer EngagementSupport Documentation

About

๐ŸŒŸ More than 4 Year of Experience in Hiring & Recruitment ๐ŸŒŸ With over 4 year of experience as an HR professional, I have been actively involved in end-to-end recruitment processes across multiple industries. My journey has given me valuable exposure to both domestic and international hiring, covering Work from Home and Work from Office profiles. ๐Ÿ”น Industries Iโ€™ve worked with: IT, BPO/KPO, Finance, Sales, Marketing, Logistics, and more. ๐Ÿ”น Core Skills: 1. Talent Acquisition & Workforce Planning 2. Candidate Sourcing, Screening & Interviewing 3. Negotiation & Offer Management 4. Employee Engagement & Onboarding 5. Client & Candidate Relationship Management ๐Ÿ’ก Achievements: โœ” Supported 500+ successful placements across various sectors. โœ” Maintained a 95% success rate in hiring the right candidates. โœ” Built a strong network of skilled professionals and industry connections. I am passionate about connecting the right talent with the right opportunities and helping organizations grow with strong teams. ๐Ÿš€ Always open to networking and collaborating with professionals, candidates, and organizations in the HR and recruitment domain.

Experience

9 yrs 4 mos
Total Experience
3 yrs 3 mos
Average Tenure
3 yrs 5 mos
Current Experience

Walmart

Risk Analyst

Apr 2025 โ€“ Present ยท 1 yr 2 mos ยท India ยท Hybrid

  • working as a risk and fraud analyst in wallmart
IT Service ManagementInternal AuditsWordPressBusiness Intelligence (BI)Risk Assessment

Hb job consultancy

Human Resources Specialist

Mar 2025 โ€“ Present ยท 1 yr 3 mos

Talent AcquisitionRecruiting

Startek india

Customer Service Representative

Jan 2023 โ€“ Present ยท 3 yrs 5 mos ยท Kolkata, West Bengal, India

Customer Service ManagementCustomer Interaction

Fis

International Customer Service Representative

Jan 2022 โ€“ Jan 2023 ยท 1 yr ยท Gurugram, Haryana, India

Soft SkillsCustomer Interaction

Teleperformance

Customer Service Representative

May 2021 โ€“ Nov 2021 ยท 6 mos ยท India

  • i have worked as a customer service representive in teleperformance for a flipkart process and i hve 6 months of experience in bpo sector
Customer LoyaltyCustomer Relationship ManagementWritten CommunicationManagementCustomer Experience ManagementContact Centers+2

Private school

Graduate,Teacher

Feb 2017 โ€“ May 2025 ยท 8 yrs 3 mos ยท Delhi, India

Customer Interaction

Education

Delhi University

Humanity โ€” Humanities/Humanistic Studies

Canterbury public school

10th

Delhi University

Bachelor's degree โ€” English/Language Arts Teacher Education

Gyandeep public school

Humanities โ€” Humanities/Humanistic Studies

Indira Gandhi National Open University

Master of Arts - MA โ€” History

Vidya Training Institute

Diploma of Education โ€” Elementary Education and Teaching

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