Mar 2023 – May 2025 · 2 yrs 2 mos

• Crafted an innovative conversation analyzer tool as an AWS Lambda function, suggesting actionable insights to boost operational efficiency.
• Engineered an AI-integrated service using Flask, which enabled Google Vision-powered image-to-text conversion, the establishment of a structured data extraction pipeline via AWS SQS queues, the analysis of support staff dialogues, and dynamic question-answer formation based on supplied documents.
• Collaborated on the construction of a FastAPI-based Elasticsearch wrapper service, leveraging it to transition price list data onto Elasticsearch, thereby facilitating complex recommendation algorithms, search, and sorting capabilities.

Apr 2021 – Feb 2023 · 1 yr 10 mos

• Spearheaded the redesign and development of accounting workflows and visualization tools. This comprehensive redesign incorporated aspects such as multi-level marketing (MLM) account accounting, affiliate commission allocation, refund management, and credit accounting.
• Devised a robust campaign management system for the seamless deployment of discount coupons, tailoring incentives to stimulate sales according to campaign guidelines.
• Pioneered the introduction of a prepaid credit system and overhauled the existing postpaid credit scheme, augmenting financial flexibility and control.
• Streamlined real-time tracking of credit ledgers, bolstering transaction transparency and accuracy.

Nov 2020 – Mar 2021 · 4 mos

• Optimized the insurance policy purchase process through the automated integration of multiple insurers and refined several backend APIs to minimize system load time and downtime.
• Executed the implementation of a LINE chatbot, effectively automating and manually addressing end-user queries.

May 2020 – Jul 2020 · 2 mos

• Automated log extraction from different sources to a single destination also automated creation of AWS services using terraform.

May 2019 – Nov 2019 · 6 mos · Bengaluru Area, India

• During my internship, I used to curate competitive coding problems for various companies recruitment challenges. I also worked on a project based on efficient learning technique using technologies such as Flask, SQLite3.