Tanmay Sakhare

Program Manager

Bengaluru, Karnataka, India4 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Revamped Performance Marketing program, boosting CSAT scores.
Led end-to-end experience management for Marketing category.
Implemented gamification techniques, increasing user engagement.

Stackforce AI infers this person is a SaaS professional specializing in Education Technology and Business Development.

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Skills

Core Skills

Program ManagementCustomer SatisfactionStakeholder ManagementUser Experience (ux)Data AnalysisProduct ManagementBusiness Development

Other Skills

Analytical SkillsAutoCADBudgetingBuild Strong RelationshipsBusiness AnalysisBusiness StrategyCATIACategory ManagementCommunicationCommunity EngagementCommunity OutreachCompetitive AnalysisConflict ResolutionCreative StrategyCritical Thinking

About

An enthusiast and an ardent Mechanical Engineer with a strong passion to work in the Management Industry. I want to grow as a team player, to have a great learning experience and make a difference at the workplace. My areas of interest include Business Analytics, Operations and Marketing Strategy/Planning. Always looking to combine these three interest into one! My primary motive is to gain knowledge and work in a challenging, flexible and dynamic environment that will enhance my skills to be productive in the organization. Logical and analytical mindset with a focus on strong team work. This is one of my biggest strength because I am a self-motivated, enthusiastic and creative person with good communication skills and leadership qualities. Prides self on strong work ethics, attention to details, delivering goals and objectives.

Experience

4 yrs 8 mos

Total Experience

1 yr 6 mos

Average Tenure

3 yrs 6 mos

Current Experience

Growthschool

2 roles

Senior Program Associate - Category Experience & Community

May 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Program Operations - Category Experience

Dec 2022 – May 2024 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

‣ Led end-to-end experience management for Marketing category, driving growth and scalability.
‣ Revamped the Performance Marketing program, one of the flagship program, leading to a significant increase in CSAT scores from 3.8 to 4.6.
‣ Maintained a steady 10% retention rate per cohort throughout the marketing category courses, ensuring consistent engagement and satisfaction among users.
‣ Enhanced program success and boosted profitability by generating revenue through a variety of channels including referrals, and renewals.
‣ Collaborated with cross-functional teams to define program goals, objectives, and timelines for Marketing category courses, working closely with mentors to ensure exceptional content delivery and experience.
‣ Utilized weekly feedback mechanisms to improve curriculum and address learner needs, ensuring customer satisfaction through feedback analysis, NPS tracking, and other metrics.
‣ Identified and optimized processes, streamlining workflows to reduce operational inefficiencies, while effectively communicating with stakeholders and managing expectations for continuous improvement.
‣ Monitored and reported performance of Marketing category, collaborating with teams for timely enhancements, while managing a community of 5000+ learners and hosting 7+ offline meetups across over 10 cities to foster engagement and networking opportunities.
‣ Successfully onboarded and guided over 30 cohorts, each comprising 100+ learners, prioritizing user experience and maintaining high CSAT scores, alongside onboarding impactful mentors and implementing strategies for scaling existing ones.

Experience DesignCustomer SatisfactionStakeholder ManagementProgram ManagementOperational ImprovementData Analysis

Frontrow

2 roles

Learning Experience Designer

Apr 2022 – Dec 2022 · 8 mos · Bengaluru, Karnataka, India · Hybrid

‣ Conducted in-depth category research, identified knowledge gaps, and developed creative add-ons to enhance the user experience.
‣ Researched and implemented additional creative methods to improve category visibility and user engagement.
‣ Collaborated on scripting and directing 2 courses in 25 days, taking complete ownership for production.
‣ Conducted user research and experimented with gamification techniques, resulting in a 350% increase in weekly user platform interaction.
‣ Analyzed learner data, identified trends, and proposed effective retention strategies that increased C1-C2 showups by 25.6%.

User Experience (UX)GamificationData Analysis

Product Operations

Jan 2022 – Apr 2022 · 3 mos · Bengaluru, Karnataka, India · Hybrid

‣ Ideated, produced, and launched an MVP in collaboration to enhance user experience and reduce manual instructor dependency.
‣ Successfully improved the retention metric and thus the CLTV by 83%.
‣ Increased the in-app notification CTA from 2.8% to 13.5% by personalizing the content and triggers.

Product ManagementUser Experience (UX)

Cuemath

2 roles

Business Development Associate

Jul 2021 – Jan 2022 · 6 mos · Hybrid

‣ Increased lead conversion rates by 15% through lead data organization and streamlined tracking & management processes within the CRM system.
‣ Maintained a 70% response rate through proactive follow-up with potential leads via calls, emails, and messages.
‣ Expanded mentor network by leveraging referrals, successfully converting leads recommended by existing, satisfied mentors.
‣ Implemented effective strategies to re-engage inactive leads, contributing to a 15% increase in lead rechurning.

Business DevelopmentLead Generation

Business Development Intern

Feb 2021 – Jul 2021 · 5 mos · Hybrid

‣ Successfully brought on board 30+ Teacher Partners every month, using clear communication and strategic negotiation to attract top talent and establish strong, long-term partnerships.
‣ Generated consistent monthly revenue of INR 2.5 Lakhs+, acheiving target's & contributing significantly to platform growth.

Business DevelopmentLead Generation