May 2024 – Nov 2024 · 6 mos · Lisbon Metropolitan Area · Hybrid

• Directed Agile and Kanban practices across product and engineering teams, improving visualization, flow, and operational efficiency.
• Reduced delays by 25% and improved predictability by 15% through proactive risk anticipation and consistent application of flow metrics.
• Designed and evolved Kanban boards reflecting team workflows and organizational priorities, enabling better execution and alignment.
• Analyzed cycle time, lead time, and throughput to identify bottlenecks and implement measurable improvements.
• Coached product teams, elevating Agile maturity and driving continuous delivery of customer value.
• Collaborated with Product Owners to ensure backlog alignment with business goals and user needs.
• Facilitated backlog refinement, transforming abstract ideas into well-shaped user stories.
• Advocated for continuous delivery and smaller batch sizes to reduce risk and accelerate learning.
• Built collaborative team environments aligned with company culture and delivery goals.

Feb 2022 – Jun 2024 · 2 yrs 4 mos · Lisbon, Portugal

• Drove Agile transformation initiatives using Scrum, Kanban, and Lean principles, reducing cycle time by 15% and improving end-to-end flow.
• Implemented and evolved Kanban systems to enhance visibility, improve knowledge sharing, and support cross-team collaboration.
• Introduced and institutionalized OKRs, aligning teams with strategic goals and measurable business outcomes.
• Promoted continuous improvement through metrics-driven coaching and iterative refinement of processes and tools.
• Analyzed key Agile metrics (cycle time, lead time, throughput) to identify bottlenecks and guide actionable improvements.
• Partnered with Product Owners to refine backlogs and ensure alignment with customer needs and organizational priorities.
• Facilitated refinement sessions to convert high-level requirements into actionable stories.
• Advocated for continuous delivery and small batch sizes to accelerate feedback loops and increase delivery consistency.
• Fostered alignment across teams by promoting collaborative workflows and shared understanding of processes.
• Drove adoption of Lean-Agile practices across business and IT domains, tailoring approaches to organizational context.

Jul 2021 – Feb 2022 · 7 mos · São Paulo, Brazil

• Led enterprise-level Agile transformations across cross-functional teams, embedding a culture of collaboration and continuous improvement.
• Implemented SAFe, supporting Agile Release Trains (ARTs) and enabling alignment across teams through PI Planning.
• Coached leaders and teams on SAFe principles, strengthening adoption and scalability of Agile practices.
• Drove adoption of Scrum and Kanban frameworks, tailoring practices to team maturity and organizational context.
• Defined and monitored KPIs to assess Agile effectiveness, promoting data-driven decisions and performance improvements.
• Identified workflow bottlenecks and implemented improvements, accelerating delivery and enhancing efficiency.
• Guided organizational change management efforts to reduce resistance and ensure smooth transitions.
• Established feedback loops and continuous learning mechanisms across departments.

Feb 2021 – Jul 2021 · 5 mos · São Paulo, Brazil

• Led transition from traditional project management to Scrum, improving team collaboration, delivery predictability, and responsiveness.
• Facilitated all Scrum ceremonies and ensured adherence to roles, events, and Agile best practices.
• Empowered teams to self-organize, increasing engagement, ownership, and productivity.
• Collaborated with Product Owners to maintain and prioritize the backlog, maximizing customer value.
• Conducted refinement sessions to ensure backlog readiness.
• Implemented and tracked cycle time, lead time, and throughput, providing insights that enhanced performance.
• Established OKRs to align team efforts with strategic goals and drive accountability.
• Produced data-driven reports for leadership, ensuring transparency and alignment on forecasts and delivery timelines.
• Used retrospectives and metric analysis to drive continuous improvement.

Dec 2020 – Jan 2021 · 1 mo

• Managed IT delivery for global clients including Sanofi and Novo Nordisk, ensuring high-quality execution aligned with business priorities.
• Introduced Lean-Agile practices across teams, increasing efficiency and collaboration.
• Implemented Kanban for marketing teams, reducing overtime and balancing workloads across team members.
• Led Agile transformations, promoting continuous improvement and self-organization.
• Delivered coaching and training sessions tailored to team needs.
• Facilitated portfolio reviews, aligning initiatives with strategic goals and reallocating resources as needed.
• Designed executive-level reports to improve visibility into portfolio risks, progress, and opportunities.
• Promoted iterative practices to refine workflows and enhance cross-team alignment.

Apr 2020 – Dec 2020 · 8 mos · São Paulo, Brazil

• Drove Lean culture adoption using Kaizen and Toyota Kata, strengthening problem-solving and continuous improvement.
• Championed Lean Portfolio Management, improving strategic alignment and value delivery.
• Organized internal and external knowledge-sharing events, including hackathons, promoting innovation and best practices.
• Developed executive reporting systems to enhance visibility into risks, progress, and opportunities.
• Supported major organizational initiatives including technological modernization and international expansion.
• Led Agile transformations across cross-functional teams, improving adaptability and delivery performance.
• Coached teams on Lean-Agile principles, promoting accountability and self-organization.
• Defined and monitored KPIs to measure the impact of Lean and Agile practices.
• Facilitated change management efforts, reducing resistance and ensuring smooth transitions.

Jul 2018 – Mar 2020 · 1 yr 8 mos · Greater Florianopolis

• Led Agile transformations for cross-functional teams, building a culture of continuous improvement and accountability.
• Provided coaching on Lean and Agile methodologies, enabling teams to self-organize and drive value delivery.
• Conducted one-on-one coaching to address team-specific challenges and elevate performance.
• Facilitated Scrum and Kanban adoption tailored to organizational needs.
• Collaborated with Product Owners and leaders to refine backlogs and align with goals.
• Defined and monitored KPIs to evaluate Agile effectiveness.
• Identified bottlenecks and drove continuous improvement initiatives.
• Facilitated training sessions and feedback loops to support learning and adaptation.
• Guided change management processes, enabling smooth adoption of Agile practices.

Sep 2010 – Jul 2018 · 7 yrs 10 mos · São Paulo e Região, Brasil

• Delivered large-scale projects in the financial services sector, aligning solutions with business goals and regulatory requirements.
• Contributed to product strategy development using market trends and customer insights.
• Served as Product Analyst / Product Owner, managing user story definition, prioritization, and readiness.
• Conducted market analysis to identify opportunities and mitigate risks for banking and insurance products.
• Collaborated with business analysts, developers, and compliance teams to deliver high-value features.
• Led Agile transformations as Scrum Master, promoting collaboration, adaptability, and delivery efficiency.
• Facilitated all Scrum events and ensured adherence to Agile practices.
• Measured and analyzed cycle time, lead time, and throughput to improve team performance.
• Produced stakeholder reports with status, insights, and delivery forecasts.

Mar 2010 – Jun 2010 · 3 mos · Greater São Paulo Area

Aug 2007 – Dec 2009 · 2 yrs 4 mos · São Paulo