Sep 2021 – Apr 2024 · 2 yrs 7 mos · Tokyo, Japan

• Owned the full end-to-end recruitment for Japan and Asia-Pacific covering both go-to-market and support functions for Japan and Asia-Pacific.
• Recruits for ICs to Senior Management level positions.
• Manage internal promotions process
• Delivering various improvements to enhance candidate experience

Jan 2021 – Sep 2021 · 8 mos · Tokyo, Japan

• IKEA Japan Corporate Recruitment Lead & Unit Support
• Values-Based Recruitment Trainer
• Recruitment Project Manager (Bloom!, Boost, Leap, etc)
• Responsibilities included: Using IKEA's values for sourcing, screening, interview coordination, interviewing candidates, closing, and streamlining the recruitment process.

Oct 2018 – Jan 2021 · 2 yrs 3 mos · Within 23 wards, Tokyo, Japan

• Recruitment for the “Digital Sales and Marketing” team at Computer Futures; part of the award-winning SThree group. Computer Futures is an IT-focused recruitment company that has been helping top commercial talent across the EC, Digital Advertising, Fintech, Consumer Tech, Gaming, FMCG, and Luxury Fashion sectors get together in Tokyo since 2013.
• After a successful start in Retail and Luxury Fashion placing the top marketing and digital talent in the market, I later specialized in commercial recruitment within the fast-growing Fintech sector and worked with start-ups and industry leaders specializing in online and mobile payments, personal finance solutions, investment products, cryptocurrencies, blockchain technology, financial data, and fintech consulting.

Oct 2017 – Sep 2018 · 11 mos · Tokyo, Japan

• COS is part of H&M and is a fast-growing high-end retailer. After returning from working in Korea for becoming head of Mens department at our largest and busiest location in Ginza, I quickly worked my way into the team, helped our team succeed, and offered new ideas to help us grow. I am in charge of monitoring our KPIs, creating selling methods and procedures to maximize sales on a daily and weekly basis, and continued training of our staff.
• My other responsibilites include:
• Staffing and scheduling for the entire store
• Creating training plans for staff
• Translating instructions and guidance from area team for the staff
• Analyzing tourism results
• Presenting figures and sales plans weekly to team members and area team.
• Leading daily meetings with staff which were both informational and inspiring.
• Is a role model for maximizing sales and providing excellent customer service on the sales floor.
• Ensuring compliance with health and safety legislation
• Overseeing stock control
• Achievements include:
• Created system to maximize tourism in our market and set procedures to increase conversion with out foreign visitors. We saw an increase of 15% between quarters
• Increased men's department share by 3% within 6 months
• Created new function plan to better reach Sales per head while balancing customer service

Jun 2016 – Sep 2017 · 1 yr 3 mos · Yokohama, Kanagawa, Japan

• Lead workforce of Japan’s highest volume location by managing its operations such as sales, recruitment, training and development, SNS, inventory and logistics, and customer service relations.
• Forecasted daily and weekly sales and adjust plans to meet weekly and quarterly goals.
• Analyzed past sales figures to set targets and enable sales-forecasting techniques.
• Helped team beat quarterly sales plan by 6.1% the first quarter after I had finished with training.
• Recruit and interview personnel for different positions
• Regularly retrained associates
• Created events to boost sales which received recognition by the CEO
• Monitored and documented inventory stock levels for future orders.

Oct 2015 – Jun 2016 · 8 mos · Japan

• Maintained SAP system for all BBUs
• Facilitated communication with international offices
• Managed English communication with Master Data Management team
• Transitioned company to new data manager (MDM-TIBCO)
• Validated data and report inconsistencies and bugs
• Created operational manuals to new data management system

Nov 2012 – Oct 2015 · 2 yrs 11 mos

• Provide top-quality English grammar and conversational classes to students of all ages
• Instruct adult students at various corporate locations in Metro Tokyo.
• Consistently help branch achieve and surpass monthly sales targets
• Train and mentor new foreign teachers
• Maintain high satisfaction rates among both children and adult students
• Judge language ability of students and place them into appropriate classes
• Diagnose problems related to the acquirement of the English language and prescribe methods to overcome these difficulties
• Designed and taught a Business-English class.
• Sing and dance on a daily basis for children’s classes
• Was offered a full year contract renewal, twice -- a tough feat for foreign employees
• Active in advertising campaigns including making and passing out flyers and word-of-mouth campaigns.
• Planned multiple school functions and parties with staff