Mar 2022 – Nov 2025 · 3 yrs 8 mos · Amsterdam, North Holland, Netherlands

• Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.

Nov 2020 – Nov 2021 · 1 yr · India

• Personalising W+ member experience to increase member retention and LTV
• Developed personalised member engagement engine to nudge members with contextual messages across their journey
• Aligned cross-team personalisation use cases to show consistent nudges to W+ members at different states in shopping journey

Aug 2019 – Oct 2020 · 1 yr 2 mos · Bengaluru Area, India

• Lead for product page personalisation for Walmart.com US
• Improved the logic for multiple item recommendation carousels to improve customer conversion
• Developed new personalization properties to reduce customer exits from item page
• Built consistent experience across the platforms to help user continue their shopping journey between mobile and desktop

Mar 2019 – Aug 2019 · 5 mos

• Leading complete member experience for Ola play
• Managing content management system to optimise the streaming of content to Ola cabs across India
• Build search and personalisation engine from scratch to allow user enjoy consistent and continued media experience in all of their Ola cab rides across the country

Sep 2017 – Feb 2019 · 1 yr 5 mos

• Managing audio experience for customers of Ola Play
• Leading a team of 3 to manage the content management system
• Taking care of the content strategy for all audio and video content in Ola Play

Apr 2016 – Aug 2017 · 1 yr 4 mos · Gurgaon, India

• o Part of 4-member core team of Vyom that spent 3+ months in the field to conceptualise and prove the business model
• o As the Lead Product manager, curated business workflows, mocks and algorithms for 3 version of Vyom products
• o Leading a team of designers to design 2 android apps and a novel web ERP for transporters
• o Leading BTL and digital marketing across India to promote the apps to the Target Group

Aug 2015 – Mar 2016 · 7 mos · Gurgaon, India

• Developed algorithms and workflows for OPC app to completely automate trucks planning and tracking
• Managed and trained team of more than 80 team leads and executives and achieved paper-free operations
• Set up and operationalized a new OPC team for reefer trucks (cold chain business)
• Achieved complete visibility of system by developing and training the field operations team on multiple apps
• Worked on developing one of its kind, sales and operations planning and driver planning web-tools

Oct 2014 – Aug 2015 · 10 mos

• Insurance Analytics:
• Helping PnC (Property and Casualty) and Health insurance to solve business problems like customer profiling, litigation, customer retention, subrogation, etc. using analytics
• Build customer profiling models using structured and unstructured big data in Hadoop servers using Pyspark
• Build text mining models using random forest, support vector machne, naive bayes, techniques by applying MapReduce algorithms
• Worked on machine learning algorithms like gradient boosting models, random forests, support vector machines, etc to build predictive statistical models for insurance analytics

Aug 2013 – Oct 2014 · 1 yr 2 mos

• Analyst:
• Pricing & promotions and ROI analysis for different retail clients
• Developing excel VBA based self serving tools for quicker and efficient analysis
• Used R and SAS based modelling techniques to develop models for different types of promotions
• Co-Founder Fractal Gurgaon Toastmasters Club:
• VP Education of the club and manages working of all biweekly meetings