Vijayalakshmi A S

Operations Associate

Bengaluru, Karnataka, India12 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expertise in Supplier Claim Management and Technical Diagnostics.
  • Proven track record in Cross-Functional Collaboration.
  • Strong focus on Continuous Improvement and Operational Excellence.
Stackforce AI infers this person is a Warranty Specialist in the Agricultural Machinery sector with strong analytical and customer support skills.

Contact

Skills

Core Skills

Warranty AdministrationCustomer SupportClaims ManagementQuality Auditing

Other Skills

Agricultural machinesAutomotive PartsMicrosoft WordVehiclesCommunicationWarrantiesMicrosoft ExcelAutomotive RepairAutomobilesExtended WarrantyClaims HandlingClaims Processingused caseSavingsContinuous Improvement

About

To learn and grow as a professional in an organization that gives an opportunity to showcase & further hone my skills and at the same use my knowledge as a means to further learn & improve my existing skill sets.

Experience

12 yrs 1 mo
Total Experience
2 yrs
Average Tenure
2 yrs 9 mos
Current Experience

Agco corporation

Warranty Specialist

Aug 2023Present · 2 yrs 9 mos · Bengaluru, Karnataka, India · Hybrid

  • As the Senior-most Warranty Specialist for the North America region in the agricultural machinery sector, I play a critical role in ensuring seamless warranty operations and customer success. With deep expertise across a diverse range of agricultural equipment—including tractors, windrowers, TerraGators, RoGators, planters, harvesters, attachments, sprayers, and balers (large, small, and round), as well as tillage equipment—I provide strategic warranty support that enhances equipment reliability and performance.
  • Leveraging advanced IoT technology, precision agriculture, and digital solutions, I drive efficiency and innovation in warranty processes. My commitment to excellence ensures that farmers and agribusinesses receive top-tier service, fostering trust and long-term success in the industry.
Agricultural machinesWarranty AdministrationCustomer Support

Accenture

4 roles

Aftermarket Svcs Adv Analyst

Promoted

Dec 2021Jul 2023 · 1 yr 7 mos

  • As a Warranty Analyst for the EMEA region managing warranty claims for the UK and Spain markets, ensuring adherence to warranty policies. This role involves reviewing and processing claims, analyzing data for trends, and coordinating with service teams to resolve issues efficiently. The analyst ensures compliance with regional regulations and strives to enhance customer satisfaction by maintaining accurate and timely warranty service
Automotive PartsMicrosoft WordVehiclesWarranty AdministrationCommunicationWarranties+5

Transaction processing associate

Dec 2019Nov 2021 · 1 yr 11 mos

  • Transaction Processing Associate – Warranty (Automobile & Agricultural Equipment)
  • Managed warranty claim processing for automobile and agricultural equipment, ensuring accuracy, efficiency, and compliance with quality standards. Maintained a balance between high-volume processing and strict adherence to warranty policies, delivering precise and timely claim resolutions. Focused on continuous process improvement to enhance productivity while upholding service excellence.
CommunicationQuality AuditingClaims ManagementClaims HandlingClaims Processingused case+2

Accounts Payable Lead

Jun 2018Dec 2019 · 1 yr 6 mos

  • As an Accounts Payable Team Lead, my role involves overseeing the claims processing workflow and managing month-end activities to ensure accuracy and timeliness. I am responsible for ensuring payments are executed on schedule, auditing claims processed by the team, and maintaining BE documents regularly. I support team members, manage the MDM process, and ensure that all mandatory documents are provided to create vendor codes efficiently.
Communication

Procurement Operations Associate

Apr 2017May 2018 · 1 yr 1 mo

  • As an Associate in the procurement process, my role involves processing Service Entries and Goods Receipt Notes (GRNs) for both Purchase Orders (PO) and Non-PO invoices in line with Service Level Agreements (SLA) and Turnaround Times (TAT) for domestic clients. Additionally, I have been cross-trained in creating Purchase Requisitions (PR) and Purchase Orders (PO), ensuring a comprehensive understanding of the procurement cycle.
Communication

Rbk educational institutions

Primary Teacher

Jun 2014Sep 2015 · 1 yr 3 mos · Mira Road · On-site

  •  Conducting daily study lessons basis of the course curriculum
  •  Uploading attendance data into the systems
  •  Providing feedback to parents about students’ performance
  •  Understanding focus areas for students & accordingly help them learn
  •  Instill a sense of teamwork & encourage students to help each other
  •  Additionally also ensuring active participation of students in the various extracurricular
  • activities in order to facilitate overall development of the student
  •  Transcripted Grade II lessons in simplistic language with pictorial representation in order to ensure easy comprehension & retention
  •  Creating write-ups for events planned & conducted throughout the calendar year
  •  Collated the content for Grade II study material via online & offline sources in order to prepare study material. Leveraged available online repositories
  •  Reviewed content submitted by other teaching staff for accuracy, relevancy & ease of comprehension for students

The tree house

Teacher

Aug 2013Mar 2014 · 7 mos · Mumbai Area, India

  •  Conducting daily activities for the students basis of the daily planner
  •  Publishing reports for parents to know the progress made by their wards
  •  Organizing and leading various events to encourage development of the students (e.g. Sports Day, Fashion Show, Farm Day)
  •  Gathering feedback from parents (Written & Verbal) via Parent Teacher Meetings in order to identify the opportunity areas for students & also how to improve overall teaching methodologies

Presidency school

Montessori Teacher

Jun 2012Feb 2013 · 8 mos · Bengaluru Area, India

  •  Primary point of contact for assigning & conducting Montessori activities for around 330 students on a weekly basis in a 1:1 methodology
  •  Recording daily observations of every student after the completion of assigned activities
  •  Conducting group activities for early development of the students skills & identifying special qualities that every child may possess or identifying special needs that the child may have
  •  Showcasing semester wise contributions of students during PTA meets & also providing updates on the students progress during these meets
  •  Contributing to overall improvement of existing processes by brainstorming with faculty members to try & identify gaps in the existing setup & work on improving the same by means of a timeline based plan

Serra international pre school baner

Assistant Teacher

Aug 2011May 2012 · 9 mos · Bengaluru Area, India

  • SERRA International and VIVERO International, provide quality early childhood education across the country with children getting access to an international curriculum and highly skilled educators.
  • Job responsibilities :  Assisting the main faculty in conducting regular classes

International montessori teacher training institute

Intern

Aug 2010Jun 2011 · 10 mos

  • Butterfly Montessori is a fast growing school based out of Bangalore & focuses on addressing the intellectual needs of children.
  • Job Responsibilities :  Considering that this was an internship role the key focus was on understanding the day to day responsibilities of a Montessori teacher

Education

Dr. C. V. Raman University, Kota Bilaspur

BCA — Computer Science

Jan 2013Jan 2016

Venkateswara senior secondary school

12th class — PCM

Jan 2004Jan 2006

REDDY JANA SANGHA

10th class

Jan 2000Jan 2003

Dr. C. V. Raman University, Kota Bilaspur

Bachelor's degree — Computer Science

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