Jul 2021 – Jun 2022 · 11 mos · Bengaluru, Karnataka, India · On-site

• Analyzed business requirements and processes, providing actionable insights and recommendations that supported strategic decision-making and operational improvements.
• Developed and automated MIS reports and dashboards for sales, finance, marketing, and inventory, improving reporting efficiency and accuracy by 20-25%.
• Led eCommerce initiatives on Shopify and online sales platforms, optimizing digital campaigns to drive higher conversions and revenue growth.
• Executed multi-channel digital marketing campaigns (social media, email, WhatsApp), boosting customer acquisition and retention through targeted engagement.
• Monitored campaign performance and sales trends, delivering insights that helped leadership refine strategies across marketing, operations, and finance.
• Collaborated with cross-functional teams and external partners, ensuring alignment across sales, marketing, and operations for an enhanced customer experience.
• Prepared investor-ready business reports and dashboards, ensuring clarity and accuracy for financial and marketing performance reviews.

May 2020 – Jun 2021 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Managed end-to-end logistics operations including stock movement, warehouse supervision, and shipment tracking, ensuring on-time order fulfillment and reducing turnaround times by 20%.
• Prepared and automated MIS reports, operational dashboards, SoA, and aging reports, improving reporting accuracy and management decision-making speed.
• Supervised inward and outward inventory, optimizing stock levels and minimizing discrepancies through strong data reconciliation and audit practices.
• Coordinated with distributors and channel partners, streamlining communication and resolving recurring issues to enhance customer satisfaction and delivery efficiency.
• Analyzed financial, sales, and operational data to identify revenue leakage, track KPIs, and recommend process improvements that boosted operational efficiency by 25%.
• Collaborated with cross-functional teams (finance, sales, stores, and CRM) to align reporting, improve workflows, and support strategic planning.
• Led and motivated team members, delegating responsibilities and developing reporting systems that improved team productivity and reporting turnaround.

Nov 2016 – May 2020 · 3 yrs 6 mos · Bengaluru, Karnataka, India

• Produced and automated MIS reports, performance dashboards, and aging reports for finance, sales, and operations, reducing reporting turnaround time by 30% and improving decision-making accuracy.
• Led inventory and logistics supervision, optimizing stock levels, reducing discrepancies, and ensuring timely availability of resources across departments.
• Managed channel relationships with broadcasters, distributors, and partners, improving communication, minimizing delivery delays, and supporting revenue growth initiatives.
• Analyzed financial and operational KPIs including billing, collections, SoA, and subscription payments, enabling leadership to reduce revenue leakage and streamline collections.
• Consolidated, validated, and audited large datasets, maintaining master databases and ensuring data integrity across CRM, Tally, and subscription systems.
• Prepared financial, sales, and competition reports to support budgeting, forecasting, and business strategy, helping identify new revenue streams and market opportunities.
• Collaborated with cross-functional teams (finance, logistics, CRM, collections) to ensure accurate reporting, smooth daily operations, and effective problem resolution.
• Trained and supervised team members, delegating tasks, motivating staff, and ensuring achievement of reporting and operational targets.
• Supported business development teams with market feasibility studies, strategic analysis, and presentations for revenue planning.

Jan 2012 – Sep 2016 · 4 yrs 8 mos · Bangalore

• Delivered comprehensive market research reports across Automotive, FMCG, Consumer Goods, and multiple global regions (India, APAC, North America, Europe), enabling clients to make data-driven strategic decisions.
• Conducted primary & secondary research for market sizing, trend forecasting, and competitive landscape analysis, producing actionable insights for client strategies.
• Built analytical models (SWOT, PESTLE, Porter’s Five Forces) to evaluate macroeconomic and industry factors, supporting strategic recommendations.
• Prepared and reviewed high-quality deliverables (Excel dashboards, PowerPoint presentations, Word reports), ensuring clarity, precision, and client-ready insights.
• Led and mentored junior analysts, managing task allocation and ensuring on-time delivery across multiple concurrent research projects.
• Consolidated, validated, and audited datasets to create MIS dashboards and reports, improving reporting accuracy by 25%.
• Directed syndicated and custom research studies, identifying key industry trends and selecting impactful topics to meet client demand.
• Executed database and lead generation projects (Construction Estimates & Project Tracker), maintaining a master database, updating MIS, and providing weekly/monthly insights to clients.
• Strengthened business development efforts through cold calling, email campaigns, and distributor partnerships — prepared 500+ ToCs and sample pages, improving client acquisition and retention.
• Collaborated with global clients and channel partners, ensuring seamless project execution, timely delivery, and alignment with business objectives.
• Conducted financial and company analysis across industries, supporting investment decisions and business growth strategies.

Apr 2010 – Jan 2012 · 1 yr 9 mos · Bangalore

• Managed and optimized large datasets using MySQL (via MySQL Yog), ensuring 99%+ data accuracy and full compliance with client specifications across marketing and routing platforms.
• Executed data uploads, exports, and verification, streamlining backend operations and improving efficiency of Google, Yahoo, and Rediff search engine support systems.
• Mapped and validated geographic data (latitude/longitude) for location-based applications, including BMTC route mapping, ensuring route accuracy and integrity in front-end applications.
• Conducted data mining, data quality checks, and verification, improving reliability and usability of client-facing applications and reducing error rates by 20%.
• Prepared and hosted image data for online marketing platforms (e.g., India Plaza), enhancing campaign readiness and enabling on-time client deployment.
• Developed reports and dashboards for data coverage, integrity, and trend analysis, supporting decision-making for technical and business stakeholders.
• Trained and mentored junior team members on database handling, quality checks, and reporting, improving team productivity and knowledge transfer.

Mar 2008 – Nov 2008 · 8 mos · Bangalore Urban, Karnataka, India · On-site

• Conducted in-depth property searches (10/20/30-year) across key U.S. markets including New York, Washington D.C., Baltimore, and New Jersey, ensuring 100% accuracy and compliance with client requirements.
• Analyzed deeds, mortgages, and lease agreements to prepare comprehensive property abstraction reports, reducing client review time by 20%.
• Performed secondary research, case searches, and tax searches leveraging online databases and government portals to validate property ownership and liabilities.
• Streamlined data management by downloading, validating, and uploading records to client servers, maintaining a secure and organized digital repository.
• Delivered high-quality client reports with actionable insights, supporting due diligence, risk assessment, and decision-making for real estate, legal, and financial services clients.
• Recognized for quick turnaround and attention to detail, enabling clients to meet tight deadlines in real estate transactions and legal proceedings.