Sep 2019 – Present · 6 yrs 8 mos · Bengaluru, Karnataka, India

• Harman International (India) Pvt. Ltd
• Key Account Manager
• Responsible for driving online business of Harman Brands (JBL, Infinity & HK) on Amazon MP, Tata Cliq, HDZ and new portals.
• Responsible for sales forecast and planning; top-line growth, sell-in & sell–out management, inventory management.
• Successfully launched the brand Infinity on Tata Cliq; Initiated direct selling with the portal for JBL, HK & Infinity, executed strategic deals & merchandising resulting in the growth of the portal by ~5x YOY.
• Responsible for managing Sponsored Product Ads of MP skus on Amazon.in
• Negotiated a % waiver discount on commission for JBL sellers on Amazon for both BAU and sale events which was never activated for the brand in the past.
• Responsible for managing MOP hygiene across marketplaces; troubleshooting issues of portals, distributors and sellers.
• Responsible for planning of sales events with portals, In-stock management, negotiating merchandising etc.
• Responsible for market and competitive analysis, keeping a check on market trends, take corrective actions as required.
• Program Manager (New Initiatives)
• Successfully launched JBL on Nykaa, Nykaaman, Nykaafashion, Smytten and First Cry.
• Created a detailed roadmap for Margin/Commission negotiation, Seller Selection for the platform, Seller alignment, Contract and terms finalization between seller and platform, Sku Selection, Listings and Inventory Management.
• Worked on last mile delivery project with Dunzo for JBL.in
• Participated in a UI study for JBL.in

Nov 2016 – Sep 2018 · 1 yr 10 mos

• Responsible for continuous growth of strategic & key sellers in Amazon marketplace.
•  Managing the seller relationship by championing the seller’s needs at Amazon.
•  Ensuring Participation of Key sellers in Sales events & other monetization plans to ensure
• Seller Success.
•  Analyzing the business: Conducted deep dive analysis and provided routine reporting on
• the seller’s current business and future opportunities.
•  Drove key input metrics on selection, in-stock management, pricing, cross-cluster
• replication, competitor analysis etc.
•  Scaled 2 sellers to >1 Cr/month in 6 Months in 2017 and have grown multiple brands by 3-
• 5x from their current base in a short period of time. Have managed a portfolio of avg. 3-
• 5cr on Q-On-Q basis.
•  Responsible for management of handbags category in 2018 which grew by 1.15x against
• the category growth of 1x and drove a wallets project in 2017, where in the sellers’ part of
• the project grew by 5x against category’s growth of 1.5x.

Mar 2015 – Oct 2016 · 1 yr 7 mos

• QC and Process Excellence Associate- Content Management
• GTIN SPOC (QC SPOC) of my team comprising of seven members. I was responsible for
• managing the efficiency of the team whilst ensuring optimum output through QC of the
• content files, process flow management and training. Through, bi-weekly sessions,
• resolved queries for complex categories such as Toys, Office, Sports, Baby, Grocery and
• Jewellery.
• After process mapping, defined & implemented the Listing Loader-EAN process for Pan￾India operations. The process eliminated duplicity of work there by reducing bandwidth
• wastage by 100% for products with barcodes which contributed to 46% of the overall
• share.
• Eliminated a blocker for file uploads, by creating a process for the entire Pan-India team
• for validation & conversion of an identifier in desired format for successful uploads.
• Defined a new process for whitelisting of products for listing creation by creating a new
• template which enabled the entire services team to raise request in a structured format
• which reduced the TAT by 20% in closure of TTs.
• Defined & published listing SOPs for categories such as Grocery and Toys in line with
• category’s requirements. Also, was a SPOC for Pan-India Team for new product
• guidelines, blockers & restrictions.

Oct 2014 – Mar 2015 · 5 mos · Bangalore

• Develop MIS documentation to allow smooth operations and easy system
• maintenance.
•  Analyse business information to identify process improvements for increasing
• business efficiency and effectiveness.
•  Sharing Monthly MIS reports on a monthly basis with servicing team and with
• management.
•  Checking CD statements and alerting servicing team to maintain CD balance