Jan 2018 – Jan 2019 · 1 yr

• Dream Cruises (Star Cruises) is Asia's luxury cruise line that aims to redefine vacation travel with a transformational journey at sea. Two luxury cruise ships, Genting Dream and World Dream are vessels featuring the comfort of authentic Asian hospitality. Star Cruises is a wholly-owned subsidiary of Genting Hong Kong, a leading global leisure, entertainment and Hospitality Corporation. Star Cruises was also recently voted "Asia's Leading Cruise Line" at the World Travel Awards for a fifth year in a row in 2016.
• Current Profile, I am responsible for controlling the cost, include planning, developing and forecasting budget approved and allocated for each operational departments.
• Monitors the performance of all departments includes Retail, consumables, Tobacco and food& beverage through the efficient maintenance of control procedures established by management.
• Liaises with purchasing team as well as chefs to ensure accurate costing for food and beverage.
• Ensures accurate preparation of all paperwork associated with the movement of all food and liquor stocks to outlets as well consumables.
• Monitors food and beverage performance through analysis of daily food covers, sales and cost reports.
• Random spot-checks on all outlets, stores & food production area.
• Controls food and beverage budget expense lines.
• Takes a proactive approach to activity concerned by Cost Control, anticipating potential opportunities.
• Cross-check of all food and beverage invoices with receiving report and make sure there are no differences in quantities or price of the items received.
• Analysis of all open food and beverage sales on daily basis.
• Perform all duties and responsibilities in a timely & efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
• Assist onboard revenue departments to enhance the revenue improvement possibilities & opportunities.

Oct 2010 – Jan 2017 · 6 yrs 3 mos · Spain

• Pullmantur Cruises S.L. is a Cruise Line Head Quartered in Madrid Spain, offering various package cruises on their luxury cruise ships. Pullmantur is a parent organization of Royal Caribbean International Ltd.
• Assistant Hotel Cost controller (AHC)/ Hotel Controller Job is an onboard job directly reporting to the Office Head Quarter in Spain and to the Hotel Director Onboard.
• AHC Have to deliver accurate cost and control reports to the company (food, Beverage and consumables). Monitor the working and consumption of each department and help to control the cost under their budget approved. Conduct Inventories of each department including food, beverage, bars, etc and report any irregularities.
• As a controller, I am accountable for accounting and management system onboard the vessel. This include,
• o Identify food and non-food items.
• o Maintenance of Crunch time/MMS purchasing system, period reset and generate the reports.
• o Maintain accurate inventory of food, beverage and consumable items
• Hotel Controller is responsible to monitor the daily requisitions received from all the departments.
• Spot checking inventories to ensure accuracy, actual counts, monitor expiration dates on expendable items and report the same to Hotel Manger if any action required.
• Responsibility include, quality control of all the items received onboard and report any loss or spoilage.
• Computing profits and losses on all food and beverage items onboard, monitoring budget versus and actual and the variance related to each.
• Producing periodical financial reports include end of voyage, end of month and daily reports include inventories.
• End of every voyage, will do the physical inventory of all the F&B outlets and cross check the same with stock-on hand and if there is discrepancy report to the shore side management.

Jun 2009 – Sep 2010 · 1 yr 3 mos · Kerala

• Conduct Marketing activities across Kerala. Train both Retail and Channel Partners. Drive sales (Microprocessors, Mother Boards, Servers, Intel Based Desktops and Laptops) through Marketing/ Promotional activities to achieve the target. Maintain proper merchandising in Retail Shops.
• Visit various Customers & Dealers to make sure they are achieving the target assigned for each location.
• Conduct site study
• Inquire and understand their requirements for Desktops/ Laptops/Servers/ Motherboard and any computer accessories.
• Based on customer requirement & demand provide a suitable and cost effective solution. Same will be discussed with technical team.
• Based on customer approval, deploy the same to customer premises, and do the follow-up.
• Follow-up the AMC with customer and make sure they are renewing the contract.
• Provide various training to customers & dealers about new products .

Jun 2006 – Jun 2009 · 3 yrs · Kerala

• Lead and motivate a team of Retail in Shop Promoters to achieve the sales target. Conduct Marketing activities across Kerala. Train both Retail and Channel Partners. Drive sales (AMD based Desktops and Laptops) through Marketing/ Promotional activities and through Retail in Shop Promoters. Maintain proper merchandising in Retail Shops.
• Maintain excellent relationship with all our clients through superior customer service & periodic visit.
• Develop sales strategies and approaches for various products & services.
• Identify the area of improvement and share the experience with team & dealers.
• Prepare detail design and implement marketing plans for each product or service being offered to customers.
• Tracks sales data and works to meet quotas or sales team goals
• Interview, hire, manage, and direct members of the company's marketing and sales teams
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses.

May 2004 – May 2006 · 2 yrs · Cochin, Kerala

• Visit Offices, Residential areas to conduct surveys and convert the existing News paper to THE HINDU English National Daily to achieve the sales target.