Apr 2025 – Present · 1 yr 1 mo

• Collaborate closely with hiring managers and leadership teams to drive EU hiring and Engineering recruitment in India, ensuring timely and high-quality talent outcomes.
• Actively support the Talent Acquisition team's successful transition to a new ATS, leading adoption efforts, delivering training, and championing continuous process improvements.

Jan 2022 – Apr 2025 · 3 yrs 3 mos

• Spearheading hiring for Product and Go To Market functions in EMEA, Australia, and Pakistan, as well as working on critical openings in India and the United States (Engineering Hiring).
• Managing the internal recruitment + RPO team and external vendors to fill open positions.
• Reduced vendor usage in Q4 2020 and Q1 to Q4 2022 compared to previous year.
• Coordinating with the hiring managers to develop an interview scorecard for the available positions.
• Created a new hire onboarding calendar, trained new hires on the ATS, and began writing a talent handbook for the GTM functions to guide existing and new TA team members.

Jan 2021 – Dec 2021 · 11 mos

• Enhancement, Management, and Execution of Talent Management Processes.
• Partner with Business Leaders to evolve people and talent strategy for the business and ensure its implementation.
• Drive talent identification, assessment, and development process for leadership roles in order to build the talent pipeline.
• Developed and deployed various recruiting processes and tools to improve hiring velocity, candidate assessment, and experience.
• Consistently outperformed monthly targets.

Feb 2017 – Dec 2020 · 3 yrs 10 mos

• Joined Chargebee as a first TA and managed the entire talent management process for more than 1.5 years (technical, campus, and support functions; planned and organised campus recruitment drive and internship programme)
• Meet with hiring managers on a regular basis to discuss and implement workforce planning initiatives.
• Establish relationships with internal and external stakeholders. Trained and mentored recruiters (RPOs and vendors) on how to improve the accuracy of their talent pipeline generation efforts.
• Practical experience organising and facilitating new employee onboarding processes; ensuring new hires have technical assistance to properly set up their hardware and software.
• Extensive experience in front-ending the end-to-end campus portfolio.
• Distribute manuals, passwords, and guidelines as needed.
• In charge of hiring in tier 1 and tier 2 institutions; Product Engineer and Customer Solutions are two of the positions that have been handled.