Vipul Shah

CEO

Cupertino, California, United States30 yrs 1 mo experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led development of AI-driven SaaS solutions.
  • Transformed product strategy to Observability.
  • Built enterprise-scale Observability solutions.
Stackforce AI infers this person is a SaaS Product Leader with expertise in AI and Cloud technologies.

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Skills

Core Skills

Ai Product ManagementGenerative AiProduct ManagementDevops

Other Skills

AI AgentsAWSAgile MethodologiesAnalyticsArtificial Intelligence (AI)Artificial Intelligence for BusinessBusiness AlliancesBusiness DevelopmentBusiness IntelligenceCRMCloudCloud ComputingContact Center AICross-functional Team LeadershipDBaaS

About

At the helm of an AI startup for AI Agent Reliability and Safety. Previously, as Chief Product Officer at AppDynamics (Cisco) and VP of Products at Ola Krutrim, I spearheaded the development of B2B AI-driven SaaS solutions, overseeing product strategy through to market launch. Our accomplishments include the deployment of a Contact Center AI, enriching customer interactions, scaling AI cloud services and building enterprise-scale Observability solutions. This experience underscores a commitment to driving innovation and leading cross-functional teams to deliver impactful solutions.

Experience

30 yrs 1 mo
Total Experience
4 yrs 2 mos
Average Tenure
11 mos
Current Experience

Ai agent reliability and safety (stealth)

CEO and Co-founder

Jul 2025Present · 11 mos · Cupertino, California, United States

Stealth ai startup in aec industry

CEO and Co-founder

Jan 2025Jun 2025 · 5 mos · San Jose, California, United States

  • AEC industry is one of the largest industries worldwide that provides engineering marvels impacting our economy and daily lives. And yet, the benefits of innovation in Gen AI, AR/VR and Edge devices have not fully benefited this industry yet. Our startup aims to contribute towards that goal by building Agentic AI solution that provides impactful outcomes.

Krutrim

Vice President of Products

Feb 2024Sep 2024 · 7 mos · Palo Alto, California, United States · Hybrid

  • Led B2B Product and Sales for Ola Krutrim, an AI unicorn based in India.
  • Ola Krutrim is a pure-play AI company that is building silicon chips, AI models, agentic applications and AI Cloud infrastructure.
  • Owned product strategy, GTM, pricing, sales and UI/UX design for all the B2B products.
  • Built agentic applications and AI Cloud services such as:
  • Contact Center AI: An agentic AI application that has begun powering Ola customer interactions
  • AI Studio: A model catalog offering popular text, speech, image models along with no-code/low-code fine tuning and inferencing
  • AI SaaS applications: Language AI services and Ola Maps (with more use cases)
  • AI infrastructure: AI Pods, GPUaaS, CPUaaS, Storage services etc.
  • Led enterprise sales. Got the first customers for the company!
AI Product ManagementGenerative AIArtificial Intelligence (AI)CloudContact Center AI

Appdynamics

Chief Product Officer / VP of Product Management

Dec 2019Feb 2024 · 4 yrs 2 mos · San Francisco, California, United States · Hybrid

  • Business Leadership: Engagement with sales, marketing & finance to drive goals for customer adoption, retention and new customer growth
  • a. Co-own SaaS business metrics (ARR, renewals, expansions, churn, margins etc.)
  • b. Executive champion for customers, driving customer advocacy
  • c. Engage with industry analysts (e.g., Gartner), press and partners as a thought leader
  • d. Work with sales and finance on deal structure and deal approvals
  • Product Leadership: Ownership of Product Management, User Design & User Research functions
  • a. Led the transformation of product strategy from monitoring to Observability
  • b. Widened the product portfolio to launch new Observability, Cloud Security & Cloud Optimization products, such as:
  • Cloud native application observability (Distributed tracing, OpenTelemetry)
  • Application Security (RASP) and Data Security
  • Kubernetes & Multi Cloud observability (AWS, Azure, GCP, Private Cloud)
  • Mobile and Browser applications observability
  • SAP observability
  • Analytics
  • c. Developed industry leading Observability platform that powers applications from Cisco and third parties
  • d. Created multi-year roadmap & led its execution through agile processes
  • e. Prioritized AI/ML techniques (Anomaly detection, Root cause analysis, Risk scoring) across the portfolio
  • GTM Leadership: Ownership of pricing and packaging, GTM strategies & Partner ecosystem
  • a. Created innovative pricing models that provide customers with predictability, simplicity & consumption based value
  • b. Launched product bundles that are aligned with customer use cases & avoids friction for sales
  • c. Fostered partner engagement model to build & sell applications on Observability platform
  • Team Leadership:
  • Built and nurtured high-performing teams
  • Focus on org design to optimize for clarity in ownership, accountability & quick decision making
  • Empower through constructive feedback
KubernetesProduct DeliveryManagementExecutive TeamDevOpsProduct Vision+1

Vmware

2 roles

Senior Director of Product Management, Multi-Cloud Management SaaS

Promoted

Jan 2016Dec 2019 · 3 yrs 11 mos

  • Product leader for industry leading multi-cloud management SaaS & on-premises products from VMware. Responsible for product strategy, product adoption and revenue growth that far exceeds the growth in Cloud Management Platform industry segment.
  • Directly managing a large and very senior team of product managers. Responsible for influencing internal product development and DevOps processes that result in rapid delivery of features into production.
  • Product capabilities include
  • Autonomous hybrid cloud constructs (e.g. security isolation, auto scale, availability zones)
  • Multi-cloud provisioning & lifecycle that covers AWS, Azure, GCP & VMware SDDC
  • Multi-tenancy and Service Provider requirements
  • Kubernetes cluster and application lifecycle management
  • DevOps constructs, including continuous delivery pipelines, dashboard to track metrics
  • Policy-based governance across clouds
  • Service brokerage and self-service catalog
  • Integrations with costing and performance troubleshooting services
  • Running a team of product managers, including product management Directors, responsible for
  • Strategy for identifying areas of growth
  • Segmenting customers and identifying core use cases
  • Overall planning and delivery of roadmap
  • Creating scalable sales model (in partnership with marketing)
  • Competitive analysis
  • Running persona-focused customer programs
  • Working with global enterprise customers and service providers on identifying their needs, defining the solution and continuously engaging with them on product innovation.
  • Championed the adoption of scaled agile model for large product management and engineering organization (~300 people). Proven the model with successful deliveries of timely and feature-rich releases.
  • Influenced adoption of DevOps that dog-foods the product for product development at very large scale (e.g. 650+ concurrent release pipelines).
KubernetesProduct DeliveryManagementDevOpsProduct VisionProduct Management

Director of Product Management

Sep 2012Dec 2015 · 3 yrs 3 mos

Product DeliveryManagementProduct Management

Edifecs

Sr. Director, Product Management

Jul 2010Oct 2012 · 2 yrs 3 mos

  • Owner of Edifecs Unified Visibility, an enterprise-class product line, that provides Healthcare Payers and Providers with real-time insight into transaction activity, from initiation to fulfillment, across all information processing channels and services various users such as claims management, provider relations, customer support and EDI users with reports, dashboards and analysis systems.
  • Responsible for complete product ownership with MBO goals that include revenue targets, customer satisfaction scores, new customer wins, market analysis, product requirements and product roadmap development.
  • Led the largest implementation of Healthcare Claims Management book-of-records system in the front-end channel for a major commercial Payer, an early adopter of our solution. Successfully led the team towards functional completion milestones with very aggressive timeline. At full production volumes, the software will host a billion+ healthcare transactions.
  • Led development of Business Intelligence solutions for Operating Rules Compliance using Healthcare Data Marts and analytics.
  • Defined product requirements to build enterprise capabilities, such as scalability, partitioning, high availability and integrated security into the product. Most enterprise customers are in the process of upgrading their production operations to this latest version of software.
Product DeliveryManagementProduct Management

Microsoft

3 roles

Sr. Product Manager, Virtualization & System Center Marketing

Promoted

Sep 2008Jul 2010 · 1 yr 10 mos

  • Product strategy and planning for Microsoft's User-centric Client Management vision
  • Product management for System Center Configuration Manager
  • Cross-group collaboration responsibilities for Desktop Virtualization, Security, Mobile Device Management and Cloud offerings
  • Virtualization solutions development and go-to-market strategy with partners in the areas of Desktop Virtualization (example http://www.citrixandmicrosoft.com), Lab Automation and Server applications (SQL Server, Exchange, SharePoint)
  • Appliance strategy and program development (http://www.microsoft.com/vhd)
Product DeliveryManagementProduct Management

Sr. Business Development Manager, SQL Server Marketing

Jun 2006Sep 2008 · 2 yrs 3 mos

  • Business Lead for Industry/Verticals strategy and joint marketing execution with strategic ISV partners
  • Managed major ISV partnerships, such as SAP, Siemens etc.
  • Lead for ISV partner ecosystem development and growth for Microsoft SQL Server.
  • Managed alliances with major Hardware partners, such as HP, Unisys, IBM etc.
  • Lead a cross-unit team to develop scenarios that lead to lower TCO for SQL Server customers

Lead Program Manager

Nov 2004Jun 2006 · 1 yr 7 mos

  • Lead product manager for SQL Server Management Studio. Responsible for new innovations and product adoption.

Oracle corporation

Sr. Software Development Manager

Jan 1995Jan 2004 · 9 yrs

  • Managed a senior engineering team to develop Oracle Enterprise Manager, a graphically interactive 3-tiered system management application, for management, monitoring and diagnosis of Oracle databases
  • Led multiple releases for Oracle Enterprise Manager
  • Received multiple patents in the domain of database performance management and tuning

Education

University of California, Berkeley, Haas School of Business

Master of Business Administration (M.B.A.)

Jan 2000Jan 2003

Birla Institute of Technology and Science, Pilani

Bachelors of Engineering (Honors) — Electrical and Electronics Engineering

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