Vishwajit Kumar

Operations Associate

Jalandhar, Punjab, India0 mo experience

Key Highlights

  • Passionate about solving problems with empathy and creativity.
  • Experienced in developing dynamic dashboards for data visualization.
  • Proven track record in managing client requests and strategic projects.
Stackforce AI infers this person is a SaaS Business Analyst with strong skills in data visualization and client management.

Contact

Skills

Core Skills

Business AnalysisData VisualizationProject Management

Other Skills

Analytical SkillsApplication Programming Interfaces (API)Business InsightsBusiness ProcessBusiness Process ImprovementBusiness RequirementsBusiness StrategyChange Impact AnalysisClient ManagementCoding ExperienceCommunicationCustomer ExperienceCustomer PresentationsCustomer Relationship Management (CRM)Customer Support

Experience

0 mo
Total Experience
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Average Tenure
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Current Experience

Sprinklr

TSE

Aug 2022Present · 3 yrs 10 mos · Gurugram, Haryana, India

Exl

Business Analyst

Jun 2022Aug 2022 · 2 mos · Noida, Uttar Pradesh, India · On-site

  • Handled Client Ad-Hoc Requests: Managed and addressed various client requests by developing tailored solutions and insights.
  • Developed Interactive Power BI Dashboards: Created dynamic dashboards that effectively communicated key performance indicators (KPIs) related to meter installation, account setup, and exchange job identification.
  • Consulted on Strategic Projects: Provided expertise to improve data reconciliation processes, enhancing data accuracy across multiple workflows.
  • Led Reconciliation Process Setup: Played a pivotal role in establishing a reconciliation process to validate data accuracy on two major platforms, which significantly improved the accuracy of various journey dashboards.
Power BIData ReconciliationClient ManagementDashboard DevelopmentBusiness AnalysisData Visualization

Cne consultancy

Project Management Intern

Jul 2021Dec 2021 · 5 mos · Remote

  • Introduced business to clients and converted new leads for company to acquire vendor projects
  • Led execution team, monitored project completion, and developed strategic initiatives for business development
  • Acquired vendor projects from top Ed-Tech clients like Doubtnut, Topper, Embibe
  • Built relationships with clients to drive business growth

Education

Dr B R Ambedkar National Institute of Technology, Jalandhar

B.Tech

Jan 2018Jan 2022

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