Jul 2019 – Jan 2022 · 2 yrs 6 mos

• Enabling Customer Success - In the "CLOUD"

Jul 2019 – Oct 2021 · 2 yrs 3 mos

• Similar Roles and Responsibilities as my current Organization (mentioned above).
• Excluding the Commercial part of Customer engagements along with Private cloud Hosting experience.

Oct 2016 – Jun 2019 · 2 yrs 8 mos

Apr 2015 – Jun 2019 · 4 yrs 2 mos

• Global Pre Sales Research Support – Providing leads/Research support to 80+ subsidiaries on sales targeted list, account planning and GAM accounts.
• Stakeholder/Subsidiaries Management: Owning an end to end lead Mgmt./research profiling process, ensure on time delivery with desired CSAT & quality achieved.
• Digital Marketing Handle: Managing Paid, earned and owned media, engagement & retention, community management, social media marketing, user acquisition, social listening, corporate Website.
• Service Enablement: Worked closely with Global service organization/delivery team in order to scale up the usage and optimization of new & existing cloud services into the subsidiary and customers.
• Trainings & Service Awareness Workshops: Conducted service sales trainings/webinars for CSP model and its functionality. ‘How to sell to end customers during global workshop to the sales team.

Apr 2013 – Dec 2015 · 2 yrs 8 mos

• Account & Strategy Management: Selling Google monetization solutions (AdSense & Admob), products and yield management to publishers across desktop, mobile and tablets with Google products, work on APAC region including Singapore & South Korea.
• Agency & Partners Management
• Revenue and sales targets: Helped publishers to grow inventory and maximize revenue for both the publishers and Google, best use of advertiser spends and generate $1 million/quarterly.
• New Business acquisition: Apps Performance Analysis, Data structuring, analysis and building a pipeline to bring the new business on board by acquiring new partners.

Apr 2013 – Dec 2014 · 1 yr 8 mos · Gurgaon

• My role involves in strategy making which is related to the optimization of Online Publisher Group and educate them to monetize their properties ( Mobile & Desktop Monetization). I work with some of the top websites and app developers and create a best monetiazation model for them.
• Account & Strategy Management: Selling Google monetization solutions (AdSense & Admob), products and yield management to publishers across desktop, mobile and tablets with Google products, work on APAC region including Singapore & South Korea.
• Agency & Partners Management: Dealt with the direct ad/space media buying by negotiating and streamlining revenue model.
• Revenue and sales targets: Helped publishers to grow inventory and maximize revenue for both the publisher and Google. Also work with Google's Direct Sales Organization to help channelize and make the best use of advertiser spends and generate $ 1 million/quarterly.
• New Business acquisition: Data structuring, analysis and building a pipeline to bring the new business on board by acquiring new partners.

Dec 2011 – Mar 2013 · 1 yr 3 mos · Gurgaon, India

• Worked on different projects of Microsoft such as Microsoft Cloud Services (Office365 and Microsoft Office suite ( Office Licenses 2010), catering these Microsoft offering into the SMB and Large Enterprise Segment.
• 1. Accountable for managing the Entire Channel sales process in Indian south region for MS office Licenses.
• 2. Streamline the SAM (Software Assurance Management ) or Anti piracy process with the client on a day to day basis.
• 3. Responsible for Building and maintaining a strong sales pipeline.
• 4. Managing Database/Cold-calling and driving the Monthly and quaterly targets.
• 5. Assisting in the Channel sales process and interacting with RSM, FOS,partners & disti.
• 6. Establish first contact and Alingnment of meetings with decision makers
• 7. Assisting in the business development effort to develop new market penetration strategy and sales campaign for the responsible territory.
• 8. Maintaining high-end customer satisfaction and long-term engagement with established accounts.

Nov 2010 – Mar 2013 · 2 yrs 4 mos

• Solution selling upselling and partner retention: Manage & sold Microsoft OEM Office Licenses & MS O365 to clients in the SMB and Upper Mid-Market segment as well.
• Microsoft Cloud Product: Successfully Drived and managed new cloud service Airtel Office 365 venture and manages the team and streamline sales process.
• Channel sales (Tier1 & Tier 2 Cities): Managing channel sales including regional sales manager, business development manager, partners and resellers to streamline the sales process internally.

Nov 2010 – Dec 2011 · 1 yr 1 mo · Gurgaon, India

• Worked with Nokia for its latest New Business Application called Nokia Tej ( Mobility Enterprise Solution) which is for Sales and Marketing Vertical.
• Its an Out n Out Mobile Sales Application ( Kind of CRM) which Integrate and Manage all the activities on dialy sales, help to streamline the extensive sales process..
• 1) Working for NokiaTej & Primarily handling South Region( AP, BLR & Chennai)
• 2) Its an application which allows automation of whole order management process.
• 3) Prospecting the customer by checking the fitment of the product & Educate them about the functionality of Application.
• 4) Direct Interaction with the decision making authority like GM/VP level people in Sales and IT)
• 5) Explaining the product and Customize web demonsatration of the product.
• 6) Checking technical compatibility of the product with the existing system.
• 7) Responsible to meet targets within given timeframe and generating revenue.

Jun 2009 – Jul 2010 · 1 yr 1 mo · Gurgaon

•  Managing and building customer relationship for the companies offering like ERP, CRM in SMB segment.
•  Mapping of new business opportunities and managing exiting accounts.
•  Building Database for the campaigns.
•  Establish strong relationships with the customers
• to derive and drive business opportunities
•  Facilitating the business by providing promotional
• support, product information, price rebates and
• other benefits.