Z

Zoyeb Batliwala

Co-Founder

South Mumbai, Maharashtra, India12 yrs 5 mos experience
Highly Stable

Key Highlights

  • Built customer success and revenue operations teams from scratch.
  • Managed and mentored over a hundred people.
  • Led functions that grew from zero to impact.
Stackforce AI infers this person is a Recruitment and Operations expert with a strong focus on B2B talent acquisition and operational strategy.

Contact

Skills

Core Skills

Go-to-market StrategyTalent AcquisitionCustomer ExperienceAccount ManagementOperational StrategyProgram ManagementProblem SolvingLeadershipBloggingTeam Management

Other Skills

ChatGPTLinkedIn MarketingPricing StrategyBTL ActivationsKey Account RelationshipsCustomer RetentionClient RelationsRevenue EnhancementStrategic PlanningBusiness InsightsRevenue GenerationWordPressRemote User SupportPlanning & SchedulingExecutive Search

About

I connect people to meaningful work and help businesses run better. I’m a freelance recruiter and operations leader with ten years of experience across fast-growing startups. I’ve built customer success, support, and revenue operations teams from scratch. I’ve solved problems around skilling, trust, and retention. I’ve designed journeys, scaled systems, and helped teams perform. I’ve managed and mentored over a hundred people. I’ve worked closely with engineering, product, analysts, sales, and marketing. I’ve led functions that grew from zero to impact. Today, I help companies find the right talent and help professionals move forward in their careers. zoyebbatliwala@proton.me

Experience

12 yrs 5 mos
Total Experience
1 yr 5 mos
Average Tenure
1 yr 1 mo
Current Experience

Career break

Personal goal pursuit

May 2025Present · 1 yr 1 mo · Remote

  • Freelance recruitment
  • Freelance maths-focused tutor IB | IGCSE | MYP | A Levels | ICSE | CBSE

Saathi

Founder's inner circle (6+ team)

Sep 2024Apr 2025 · 7 mos · Hybrid

  • Drove B2B branding and GTM through events, conferences, and skilling product positioning for enterprise (almost signed up a 60k security guard account).
  • Managed founder’s PR via award nominations, thought leadership, and authorship initiatives ('FounderUp' 1st Edition mentions me on the acknowledgement page).
  • Set up the skilling business by hiring key team members, generating leads, and enabling CXO-level engagements in the Recruitment and Staffing industry (recruited 4 ex-air hostesses for enterprise sales and two VJTI civil engineers as lead gen interns)
  • Led user acquisition through BTL campaigns and influencer partnerships across blue-collar segments (set up standees around monorail stations in Mumbai, then approached passersby to install the android app).
  • Developed job-ready and compliance-aligned courses and assessments as a subject matter expert (ChatGPT Plus'ed and Claude Pro'd content for curriculum research team).
ChatGPTLinkedIn MarketingGo-to-Market StrategyPricing StrategyBTL ActivationsTalent Acquisition

Career break

Personal goal pursuit

Apr 2024Aug 2024 · 4 mos · Remote

  • Acquired Indian talent for a US-based FitTech+HealthTech company.

Apna

3 roles

Chat & call support (40+ team) • WhatsApp support for top 2500 small & medium accounts (20+ team)

Jun 2023Mar 2024 · 9 mos · Remote

Key Account RelationshipsCustomer RetentionClient RelationsCustomer ExperienceOperational StrategyAccount Management+7

Chat & call support (50+ team) • Miscellaneous product & operational work

Oct 2022May 2023 · 7 mos · Remote

Operational StrategyStrategic PlanningLeadershipBusiness InsightsRevenue GenerationProblem Solving+1

Chat & call support (30+ team) • Miscellaneous product & operational work

Feb 2020Oct 2022 · 2 yrs 8 mos · Remote

Operational StrategyStrategic PlanningLeadershipBusiness InsightsRevenue GenerationProblem Solving+1

Shortlist professionals

End to end recruitment projects (4+ team)

Mar 2018Dec 2019 · 1 yr 9 mos · On-site

Operational StrategyLeadershipRevenue GenerationProblem SolvingProgram Management

Rocketapp

3 roles

Co-managed a call centre type recruitment operations (100+ team)

Mar 2016Feb 2018 · 1 yr 11 mos · On-site

Operational StrategyLeadershipRevenue GenerationProblem SolvingProgram Management

Field & inside sales

Nov 2015Mar 2016 · 4 mos · On-site

Operational StrategyLeadershipRevenue GenerationProblem SolvingProgram Management

Call & email support for employers

Mar 2015Nov 2015 · 8 mos · On-site

Operational StrategyLeadershipRevenue GenerationProblem SolvingProgram Management

Böllhoff group

Discovered cold called & visited large enterprises for product demo marketing of pneumatic tools

Mar 2014Jan 2015 · 10 mos · Mumbai, Maharashtra, India · Hybrid

Problem Solving

Sir padampat singhania university

Cold called & emailed companies

Aug 2013May 2014 · 9 mos · Udaipur, Rajasthan, India · On-site

  • SPSU Students' Placement Cell which will act as a link between SPSU and Companies. The SPSU Students’ Placement Cell would work under the guidance of the Training & Placement Cell and comprise of bright and energetic students who can stand for the placement cause of their peers.
LeadershipProblem Solving

Perfect engineering & allied works pvt. ltd.

Made CAD designs for vessels being engineered concurrently

May 2013Jun 2013 · 1 mo · Vadodara, Gujarat, India

  • A part of the Perfect Group of Companies. The Nizami Brothers established it in Vadodara in 1940. Their first enterprise, The Nizami Welding and Boiler Repairing Works, was the only approved boiler repairing outfit . . .more here - (http://www.indiamart.com/perfect-engg-alliedworks/)
  • Details - http://www.vadodaratrade.com/page.php?id=32834
  • Email-id - peapl.baroda@gmail.com
Problem Solving

News that matters not

Learnt copywriting & editing

Apr 2013Apr 2013 · 0 mo · Udaipur, Rajasthan, India

  • A news satire, opinion, social commentary and general humour website from India. Uses sarcastic humour, dark satire and critical observations, to target media, politics, life and society. One of the most-loved writing platforms for Indian youth; known best for social satire and criticism of education policies. A double international award winning website. Motto: “Inspiring Change Through Humour”.
Problem Solving

Campuswriting

2 roles

Managed scheduling of Udaipur-focused WordPress blog & encouraged creative submissions

Oct 2012Feb 2013 · 4 mos

Problem Solving

Managed scheduling of Mumbai-focused WordPress blog & encouraged creative submissions

Oct 2012Feb 2013 · 4 mos

BloggingWordPressTeam ManagementRemote User SupportPlanning & Scheduling

Education

NMIMS CDOE

Post Graduate Diploma (PGD) — Business Management

SPSU Udaipur

Bachelor of Technology (BTech) — Mechanical Engineering

KC College

Junior College — Electronics

St. Xavier's High School, Fort

Matriculate

Bharda New High School

Pre-primary Schooling

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