May 2014 – Feb 2018 · 3 yrs 9 mos · Bangalore, India; High Wycombe, UK

• 2016 - 2018: Account Manager (Pharmaceutical analytics vertical)
• Successfully converted a pilot project and grew it into a 6 FTE account over a period of 1.5 years
• Hired and trained analysts, and was responsible for delivery and managing client relationships
• Achievements : fostered clients' goodwill through excellent delivery
• Rewarded a special bonus by the client for supporting on a critical project under time pressure
• Brought a new account based on relationship forged in an earlier account
• Developed a tool for automating and standardizing forecasting across client's business portfolios
• Projects: pipeline and inline forecasting; portfolio/P&L analysis
• 2014 - 2015: Project Management Office (BFSIH vertical)
• As part of the Project Management Office for BFSIH vertical, my colleague and I were responsible for planning and executing the marketing plan for the vertical for FY15. This involved liaising with senior sales leaders, various operations teams and the marketing team.
• I also assisted the senior management with ad hoc research and analysis to support important strategic decisions related to business growth and expansion.
• During the initial few months, I worked with the insurance claims team of a Fortune-500 UK client. I analytically identified "deadwood" (claims which could be closed immediately), reducing the caseload by 7% and releasing tied-up reserves.

May 2013 – Jun 2013 · 1 mo · Bengaluru Area, India

• I experienced the grind of sales job for the first time here. I studied the potential for opening paint dealership at cement outlets by visiting over 100 cement outlets in N. Bangalore, and generated 7-8 strong leads.

Jul 2011 – Jun 2012 · 11 mos · Bangalore

• I was part of the Operations Development team for the online grocery business of Tesco. This team was responsible for developing new operations and redesigning existing ones. I analyzed various operations and suggested improvements to save costs and to deliver better customer service.
• I was the go-to analyst for the Click & Collect service which was launched in 2011. I developed a store-prioritization model to select locations for ramp up of this new service, apart from doing customer loyalty analysis.
• Improving the product pick rate for Tesco.com was another important project where I was able to deliver £800,000 annual savings through a minor process change. I had the opportunity to work with Strategy & Innovation Lab, where we redesigned the algorithm used for picking process, which had the potential to deliver £3 mil annual savings if implemented.
• Other responsibilities at Tesco included grooming interns who has joined my team, developing and delivering excel training course. My one year stint at Tesco was a very enriching experience. I received the highest rating possible ("Blue" or top 10%) in the annual appraisal.

Sep 2010 – Jun 2011 · 9 mos · Bangalore

• During my 2 year stint at Mu Sigma, I worked with a Pharma consultancy and a Fortune-500 CPG client. I worked on high end analytics projects like pharma sales force sizing, market mix modeling, segmentation using cluster analysis etc. You can find the details of all my projects in the "projects" section below.
• I was considered a very dependable person and hence was staffed on pilot projects during my second year. I was recognized for my team management and project management skills and was awarded the spot award. I played a crucial role in growing a pilot team from 3 FTEs to 9 FTEs in a six month period.

Jun 2009 – Aug 2010 · 1 yr 2 mos · Bangalore

• I started my career in the Pharma BU of Mu Sigma. During my first year, I worked on sales force sizing projects for pharma companies. I thoroughly understood the process and one of my teammates and I began development of a proprietary optimization engine to implement such projects, which was greatly appreciated.
• I also picked up dashboard design and development skills while working on a pilot project for a CPG client.