Sep 2022 – Sep 2024 · 2 yrs

• Focus on engaging with C-level executives, including CTOs and CXOs of international and domestic product-based tech organizations.
• Researching and managing customer lists on ZoomInfo and LinkedIn Sales Navigator, while also generating leads and identifying new business opportunities.
• Develop and execute sales strategies, client service, and retention plans, while analyzing sales data to inform marketing strategies.
• An integral part of the leadership team that contributed to a remarkable $18,00,000 in Annual Recurring Revenue (ARR).
• Led and managed a dynamic team of 10 professionals within the business division.
• Building business plans, sales pitches, presentations, and reference materials.
• Efficiently manage multiple projects simultaneously, ensuring timely delivery.
• Demonstrate strong interpersonal skills, engaging effectively with diverse management levels, staff, and clients.

Oct 2021 – Sep 2022 · 11 mos

May 2021 – Oct 2021 · 5 mos · Mumbai, Maharashtra, India · Remote

• Lead and mentor a B2B team of 5-10 Sales professionals (SDR), providing training to elevate their expertise.
• Drive company revenue by counseling students, institutes, and professionals to understand and address their needs.
• Collaborate with the product team and teammates to enhance understanding of offered courses.
• Consistently recognized as the top performer in both bundle sales and closing escalation calls with upselling.
• Specialized in inbound sales, conducting webinars, and actively engaged in data churning and prospecting.
• Operate on a 30%-70% volume and revenue model, ensuring daily revenue generation.

Dec 2018 – May 2021 · 2 yrs 5 mos · Mumbai, Maharashtra, India · Remote

• Delivered strategic counseling and facilitated by onboarding students, parents & institutes (Academy).
• Led and mentored a team of 5, ensuring professional growth and industry-aligned proficiency.
• Fostered effective communication between teachers and students for enhanced understanding of educational concepts.
• Initiated impactful phone conversations with parents and institute post-demo classes, addressing their needs and concerns.
• Demonstrated agility in high-pressure sales, ensuring timely closure of deals within designated cycles.
• Nurtured leads through diverse channels, fostering effective client engagement.
• Consistently met weekly sales targets in a competitive landscape, showcasing performance excellence.
• Monitored and optimized individual performance metrics, contributing to overall team success.

Dec 2015 – Nov 2018 · 2 yrs 11 mos · Mumbai, Maharashtra, India · On-site

• Addressing inquiries from AMEX cardholders via call and E-Mail.
• Assisting customers in resolving credit card dues.
• Analyzing customers' financial situations and providing tailored resolutions.
• Guiding customers to maintain their credit scores and encouraging new card applications.

Jan 2013 – Dec 2015 · 2 yrs 11 mos · Mumbai, Maharashtra, India · On-site

• Handling Inbound Calls related to computer technical issues.
• Remotely Diagnosing computers for any unidentified system-related issue.
• Helping customers with annual membership plan by insuring computers, laptops, tablets including printer, scanner and
• other accessories.

Jan 2010 – Dec 2012 · 2 yrs 11 mos · Mumbai, Maharashtra, India · On-site

• Handling AMEX card holders queries via call.
• Assisting customers in solving their credit card dues.
• Understanding customers & financial situations and providing a resolution accordingly.
• Helping customers to maintain their credit score and encouraging them to apply for a new card.