Apr 2023 – May 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Owned revenue across India and Southeast Asia for a customer intelligence platform focused on privacy-first marketing.
• Enabled growth by driving multi-touch sales strategies, leading data-led GTM campaigns, and landing key enterprise accounts.

Sep 2022 – Mar 2023 · 6 mos · Bengaluru, Karnataka, India · Hybrid

• Identified and capitalized on 20% more business opportunities within the retail sector, contributing to a 10% increase in revenue and market share.
• Led the acquisition of 7 new retail clients and conducted product demonstrations for 30+ potential clients, resulting in a ~25% conversion rate.
• Implemented best practices that increased sales pipeline efficiency & optimized the sales process

Aug 2022 – Present · 3 yrs 7 mos

Jan 2021 – Aug 2022 · 1 yr 7 mos · Dubai, United Arab Emirates

• Successfully managed sales team to achieve growth and hit targets.
• Maintained relationships with major customers to ensure steady sales revenue.
• Responsible for effective customer involvement, demos, and onboarding. Work with team members and managers to lead customers to growth.
• Established and maintained customer engagement and satisfaction across named accounts.
• Created methodologies, processes, knowledge mapping, onboarding, and best practices to expand existing accounts.
• Communicated Lyve's SaaS platform use cases, technology, and features to prospective customers while understanding their requirements.

Oct 2019 – Nov 2020 · 1 yr 1 mo · Singapore

• Opened and closed deals across Southeast Asia for Knowmax’s CX knowledge management platform.
• Focused on enterprise selling into telecom and BFSI.

Jul 2016 – Oct 2019 · 3 yrs 3 mos

• Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory.
• Utilization of inbound and outbound techniques to identify, qualify and close new opportunities.
• Manage accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs.
• Responsible for understanding LogiNext's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application.
• Travel to customer sites to develop sales opportunities.
• Participates in the development, presentation, and sales of a value proposition with presentation with C-levels to negotiate and close strategic and complex deals.
• Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.

Dec 2015 – Jun 2016 · 6 mos

• Played an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Operated as the lead point of contact for any and all matters specific to our customers.
• Developed a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors.
• Ensured the timely and successful delivery of our solutions according to customer needs and objectives.
• Coordinated the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customer’s expectations.
• Communicated business-relevant information and providing structured feedback to senior management.
• Mined the existing accounts for new business possibilities.
• Worked with the Marketing team to analyze latest marketing trends and competitors activities and provided valuable inputs for fine-tuning marketing strategies.

Aug 2014 – Dec 2015 · 1 yr 4 mos · Mumbai Area, India

• Worked with clients to understand their business requirements and provide innovative solutions
• Provided solutions to clients in the areas of financial services software, risk management, compliance, and regulatory reporting.
• Worked with the team to ensure successful delivery of projects.
• Acted as a liaison between the client and internal teams, providing regular project updates and ensuring project timelines are met.

Jan 2014 – Jun 2014 · 5 mos · Noida Area, India

• Preparing business intelligence dashboard for major global biotechnology companies. These dashboards present the data for the average selling price of the company’s products in countries