Jul 2022 – Apr 2025 · 2 yrs 9 mos · Mumbai, Maharashtra, India · Remote

• Driving Growth, Partnerships & Market Expansion in the Study Abroad Industry -
• ✅Account Management:
• Overseeing a portfolio of large and emerging accounts across India, ensuring strong relationships and sustainable growth.
• ✅New Account Acquisition & Contracts:
• Identifying, negotiating, and onboarding new agency partners to strengthen recruitment pipelines.
• ✅Business Development (Multi-Destination Focus):
• Expanding market reach across Australia, UK, Canada, Germany, France, Dubai, Singapore, USA, Sri Lanka, New Zealand, and the Netherlands.
• ✅Successful Project Execution:
• Spearheaded high-impact initiatives to drive student enrollments and strengthen institutional partnerships.
• ✅New Product Launches:
• Successfully introduced Charles Sturt University, Lancaster University – Leipzig Campus, SRH International (Heidelberg & Berlin Campus), and ICN International College – Paris into the Indian market.
• ✅Institutional Collaborations:
• Establishing and maintaining strategic connections with schools, colleges, and universities to enhance the study abroad ecosystem.
• ✅Compliance & Risk Management:
• Conducting training and workshops to ensure adherence to ethical recruitment practices and minimize non-genuine documentation.
• ✅Agent & Partner Engagement:
• Organizing agent workshops, networking dinners, and exclusive retreats to foster stronger collaborations and improve recruitment efficiency.
• ✅Performance Optimization:
• Driving results by identifying and transforming non-performing agents while mentoring internal teams for enhanced productivity.
• ✅Stakeholder Management & Value Addition:
• Collaborating with internal and external stakeholders, offering strategic insights to drive business growth, and ensuring seamless operational alignment.

Aug 2021 – Jun 2022 · 10 mos · Mumbai, Maharashtra, India · Remote

• Driving Regional Growth, Strategic Partnerships & Market Expansion -
• ✅Account Performance & Revenue Growth:
• Contributed to annual enrollment and revenue targets by driving sustainable account performance, quality student recruitment, and strong ROI.
• ✅Market Intelligence & Strategic Decision-
• Making: Provided expert market insights, competitor analysis, and data-driven recommendations to support management and key stakeholders in making informed regional investment decisions.
• ✅High-Impact Relationship Management:
• Established and nurtured strategic relationships with key education agents, institutional partners, consulates, and embassies to enhance market penetration and brand presence.
• ✅Strategic Agency Management:
• Worked alongside the Regional Director to oversee, optimize, and strengthen agency relationships and key accounts for long-term growth.
• ✅Budget Optimization & Sales Development:
• Led budget mapping and utilization to maximize impact and drive regional sales initiatives for higher conversion rates.
• ✅Account Growth & Performance Optimization:
• Implemented best practices in strategic account management, customer engagement, and partner retention, ensuring active contributions from all accounts toward the annual target.
• ✅Long-Tail Account Development:
• Focused on reactivating and strengthening lower-performing accounts, ensuring sustained engagement and revenue contributions throughout the calendar year.

Feb 2020 – Aug 2021 · 1 yr 6 mos · Hyderabad, Telangana, India

• Key Achievements -
• ✅ Record-Breaking Growth:
• Spearheaded unprecedented growth in UK Pathway enrollments, USA University enrollments, and online study programs across the region.
• ✅ Award-Winning Performance:
• Recognized as the Best #OneTeam Member (Feb 2021–#PaceWithPurpose) from global nominations.
• ✅ Sales Excellence:
• Consistently ranked as a top performer on the sales leaderboard (H1 Sales Champion—South Asia).
• ✅ CRM & Data-Driven Strategy:
• Proficient in Salesforce, leveraging insights to optimise student recruitment and conversion.
• Key Responsibilities:
• ✅Strategic Sales & Enrollment Growth:
• Developed and executed country-specific sales and account plans, driving student enrollments across Australia, UK, and USA.
• ✅Stakeholder & Partner Management:
• Served as the primary point of contact for all program inquiries, ensuring quick, effective, and clear communication to maximize lead conversion.
• ✅Brand Representation & Market Presence:
• Represented Study Group and its brands at global exhibitions, recruitment fairs, and partner events, strengthening market presence.
• ✅Partner Network Optimisation:
• Managed and nurtured a high-performing agent network, ensuring adherence to SLAs and enhancing customer satisfaction.
• ✅Competitor Intelligence & Market Insights:
• Continuously monitored market trends and competitor activity, providing data-driven recommendations to refine recruitment strategies.
• ✅Account Growth & Risk Management:
• Identified partner expansion opportunities and potential risks, ensuring proactive account management and revenue growth.
• ✅Operational & Performance Optimisation:
• Led initiatives to enhance efficiency in sales processes, stakeholder alignment, and student recruitment strategies for sustainable business growth.

Apr 2019 – Mar 2020 · 11 mos · Mumbai, Maharashtra, India

• Set up a partner channel portfolio for the business expansion in Maharashtra
• Signed a deal with NAFED for Master Partner - Maharashtra for Consumer products (Organic and Non-Organic)
• Meeting with the strategic partners to discuss contracting their customer base
• Developed a process to facilitate key account opportunities dramatically improving close ratio and streamlining profitability
• Coordinate and schedule onboarding partners working closely with business owners
• Adding new products to the portfolio
• Analyzing client requirements, delivering product demonstrations, attracting prospective clients, maintaining relationships with the existing clients, developing marketing materials, giving an insight of the market for further development and strategies

Jun 2018 – Jan 2019 · 7 mos · India

• Understand market trends and competitive opportunity. Identify customer segments that need to
• be targeted. Collect and organize all customer data.
• Translate the Voice of Customer to specific needs, work plan of action along with Sales, marketing
• and business development team.
• Work closely with product engineering team to develop new products and changes in the existing
• specification as needed.
• Define and monitor key performance metrics to ensure product performance, manage complete
• product lifecycle.
• Negotiation and defining the cost of the products/solutions to work out the competitive pricing
• for the range.
• Prepare the technical specification, product drawings and details for creating the best of the
• communication, catalogues and brochures.
• Planning and identifying the best locations to create product displays across the market.
• Monitor the business and revenue generated across the customer segments of the organisation
• and take actions in conjunction with business heads for further enhancement of business.
• Plan and Drive the marketing activities across the channel for existing & new product launches.
• Training of the internal and external team on the new products or the existing products at regular
• intervals as per the need.
• Preparations of the reports and dashboards for the regular reviews with Management.

Apr 2015 – Apr 2018 · 3 yrs · Mumbai, Maharashtra, India

• Identification and appointment of a new franchise in Mumbai & Maharashtra region
• Managing partners & working closely with them to get business for Tally software & certification sales.
• Operations planning and execution.
• New product launch in the region and activating sales through partners.
• Identification of strategic alliances for bulk business.
• Govt. Business opportunities for Tally software, training and certifications.
• Institutional Sales (University Alliances/College Tie-ups) for Software licenses and training business.
• Industry associations and strategic relationship building for new business ventures.
• An active member of the marketing team to consult management as well as business partners.
• Business analysis and suggestions to the management and partners.

Apr 2014 – Apr 2015 · 1 yr · Mumbai Area, India

• Setting up a new vocational training division for WWI.
• Planning & Executing the Business Expansion model.
• Team recruitment and franchise network development for WWI programs.
• Managing partners and supporting them for business activities for revenue generation.
• Budgeting, Recruitment and Training.
• Promotional activities - BTL & ATL planning and execution.

Sep 2012 – Apr 2014 · 1 yr 7 mos · Mumbai Metropolitan Region

• Identifying and developing a franchise network across India.
• Ensuring the compliance of all franchised centres at pan India level and work to ensure the profitability and revenue maximization of each franchise. (Student sourcing and smooth operations support)
• Acting as a business consultant to the Franchisees, developing annual business and marketing plans and working with the Franchisees to track success and failure.
• Identifying new potential locations for own centres as well as for franchisee centres for the business expansion.
• Analyzing financial data from the franchised centres and provide feedback to both the Franchisee &
• the Head Office.
• Recruiting, training, and mentoring Franchisees and their staff in good business practices.
• Managing and improving the effectiveness as well as the efficiency of the Support services.
• Ensuring the smooth launch of the new centre/s - Maintaining good relationship between the
• franchise centre and the company.
• Understanding the test preparation market at pan India level.

Feb 2012 – Aug 2012 · 6 mos

• Leading and Managing Company’s key projects at Pan-India level.

Jan 2010 – Jan 2012 · 2 yrs

• Set up with the aim of redefining skills training and certification delivery in India, IndiaSkills has made rapid advancement in the Skill Development Industry and is one of the fastest growing companies today. (Also known as Manipal-City & Guilds Skills Training Pvt. Ltd.)
• Under the visionary leadership and execution of the team and individuals, IndiaSkills, had within a couple of year of operations, forged strong relationships with over 30 leading industry players such as Reliance Retail, Shoppers Stop, Voltas, Adani Group, VITS Group, MARS Restaurants among others. With immense proud, I say that I have contributed majorly in the assigned area (West Zone).
• I had been instrumental in garnering large acceptance to industry-endorsed programmes in a range of sectors spanning Retail, Hospitality, Banking and Financial Services, English language and Hair and Beauty. Over 15,000 employment mandates with these leading companies and sectors are now available to learners through 87+ IndiaSkills vocational training centres in eight states across India. This has given the company a head start in achieving its aim of being present across the 30+ industry sectors that City & Guilds represents, and reaching out to a network of over 500 VTCs spanning 50 per cent of India’s districts by 2014.

Nov 2007 – Dec 2009 · 2 yrs 1 mo · Mumbai Metropolitan Region

• New channel development (West Zone – Maharashtra, Goa, Gujarat)
• Developing media plans for the region to build a new franchise network and student acquisitions.
• Pre-Sales and post-sales activity for the region to increase partner leads and student admissions.
• Handling new product launch and executing a plan for the revenue generation.
• Managing and training franchisee and their staff for the operational process and business activities.
• Handling new projects of Corporates and Govt. for the assigned region.
• Institutional sales (Schools, Colleges and Coaching classes)
• Setting targets & developing marketing strategies for franchisees to achieve their target. Making
• franchise ventures profitable.

Mar 2007 – Nov 2007 · 8 mos · Mumbai Area, India

• Client acquisitions and account management.
• Identify and build alliances with corporate business partners.
• Preparing proposals and closing deals.
• Track and facilitate the process of credit collections.
• Collate competitive data, business intelligence and monitor competitive offerings and give their inputs to help reposition/ redesign/ introduce offerings.