Aditya Sharma โ Customer Success Manager
Customer Success Leader | Proven in 5 Years | Recognized for Leadership Dedicated customer success professional with a 5-year track record of driving outstanding results in client satisfaction, retention, and business growth. ๐ Key Skills: โจ Leadership: Proven track record in guiding teams to achieve outstanding results. ๐๏ธ Communication: Adept at clear and impactful communication. ๐ ๏ธ Experience: 5 Years Implemented strategies, boosting customer retention by 64%. Led cross-functional teams, earning endorsements for leadership. Fostered long-term relationships, contributing to a 31% account expansion(ARR) for 22-23 Collaborated with product teams to enhance satisfaction. ๐ Let's Connect: Passionate about connecting with like-minded professionals for collaboration and mutual success. ๐ง Aditya.sharma2304@gmail.com ๐ [LinkedIn Profile URL]: https://www.linkedin.com/in/aditya-sharma2304 ๐ฑ [Phone Number] : 7982974164 ๐ค Testimonials: "Aditya was instrumental in expanding our business in North India, demonstrating exceptional leadership by fostering a highly productive team that consistently delivered outstanding results. His strategic mindset, commitment to excellence, and ability to cultivate strong client relationships make him an invaluable asset to any high-performing team." - Sushil Mundada, CEO Extraaedge(VC backed) Join me in transforming customer success into a strategic asset.
Stackforce AI infers this person is a Customer Success Leader in the SaaS industry with a strong focus on client retention and team management.
Location: Delhi, India
Experience: 6 yrs 9 mos
Skills
- Leadership
- Customer Success
Career Highlights
- 64% boost in customer retention through strategic initiatives.
- Led cross-functional teams with recognized leadership.
- Achieved 100% customer success renewal in 2021-22.
Work Experience
Trackier
Sr. Manager Customer Success (2 yrs 2 mos)
ExtraaEdge
Lead - customer success | Regional Head North India (8 mos)
Senior Customer success Manager - North (1 yr 5 mos)
Customer Success Manager - North (11 mos)
FlixStock
International sales associate (1 yr 3 mos)
Collegedunia
Business Development Associate (3 mos)
Airport Authority Of India
Project Intern (2 mos)
Education
Bachelor of Technology - BTech at Jaypee Institute Of Information Technology
at Ramjas School - India