Arindam Sarkar — DevOps Engineer
9 years experienced, meticulous & result-oriented Infrastructure Development Specialist armed with a proven track record of diverse experience in ServiceNow, JavaScript, ITSM, CSM, HRSD, python, Linux, Devops planning & executing multiple projects and liaising with the key stakeholders to identify & resolve business problem statement and deliver excellent results. TECHNICAL SKILLS Languages: JavaScript, Java, Python, SQL Operating Systems : Windows, Linux, Ubuntu Versioning Tools : GIT, GitLab Office Package- Microsoft word, Microsoft excel, Microsoft Power Point. Professional Experience: 1.ITSM: Have a process understanding and configured few customizations in Incident, Major incident, problem, change and knowledge management. 2.Platform Basics: Client-Side Scripting Client Scripts: Created different types of Client Scripts [On Change, Onload, On Submit]. UI Policy: Worked on UI Policy [Onload and On Change] 3.Server-side Scripting: Business Rule: Worked on different types of Business Rules [Before, After, Async, Display]. Script Include: Used script include for both server and client side. UI Actions: Used UIAction as Client Side, Server side and Both. Dictionary Entries: Created different types of fields, Dependent, Reference Qualifier [SimpleAdvanced]. Dictionary Overrides: Good Understanding on Overriding the attributes in the Child Table. Notifications: Worked on different types like 1.On record Insertion or Updating 2.Event based ACLs: Created different types of Security Rules [Table Level/Field Level/*Level and in Roles, Condition, Script Based] Scripting: Glide Record, Glide Ajax etc. 4.Data Source/Transform Maps: In Data Source loaded an Excel Attachment and created an import set table Created a Transform map and mapped source table and target table fields Validated all the field maps using run script/field mapping scripts/transform scripts. Worked on reports, Dashboards, Homepages 5.Service Catalog/Request Management: Created Simple, Medium and Complex Catalog Items by associating workflow, order guides and record producers Created Variables, Variable Sets, User Criteria, Catalog Client Script, Catalog UI Policy 6. Integrations: Working on DELL SPA service now integration for Joiner, Leaver and breakfix process. Worked on SolarWinds alert and Pure IP integration integration with service now. Custom Application: Worked on Custom Application and designed record producer, custom table/fields creation, Server side and client-side scripting, flow formatters etc.
Stackforce AI infers this person is a SaaS Infrastructure Development Specialist with strong ServiceNow expertise.
Location: Bengaluru, Karnataka, India
Experience: 11 yrs
Skills
- Servicenow
- Itsm
Career Highlights
- 9 years of diverse experience in Infrastructure Development.
- Proven expertise in ServiceNow and ITSM configurations.
- Strong background in scripting and automation.
Work Experience
Cognizant
Infrastructure development specialist (2 yrs 2 mos)
Rakuten India
System Engineer (2 yrs 6 mos)
Wissen Infotech
Senior Software Engineer (1 yr 7 mos)
NTT DATA
System Engineer (3 mos)
IBM India Private Limited
Technical Services Specialist (4 yrs 9 mos)
Education
Master of Science - MS at Liverpool John Moores University
Postgraduate Degree at International Institute of Information Technology Bangalore
Bachelor's Degree at Oriental Institute Of Science And Technology , Bhopal