Shobhana Srivastava

Customer Success Manager

Lucknow, Uttar Pradesh, India2 yrs 4 mos experience

Key Highlights

  • 1.5 years in Customer Success roles
  • Strong client relationship management skills
  • Proficient in project management and data analysis
Stackforce AI infers this person is a Customer Success professional with a focus on client relationship management in a SaaS environment.

Contact

Skills

Core Skills

Customer SuccessClient Relationship Management

Other Skills

Client OnboardingCustomer SatisfactionData AnalysisGoogle WorkspaceLeadershipMarket ResearchMicrosoft ExcelMicrosoft PowerPointMicrosoft WordProject CoordinationProject DeliveryProject ManagementTeam ManagementTeamworkWeb Content Writing

About

Seeking a sales position with 1.5 years of experience as a Customer Success Associte. I have a strong foundation in managing client relationships and ensuring customer satisfaction. I possess skills that can be leveraged to identify growth opportunities and strong interpersonal to ensure the highest level of customer satisfaction.

Experience

Pravegak technologies

Customer Success Associate

Nov 2021Aug 2023 · 1 yr 9 mos · Gurugram, Haryana, India

Customer SatisfactionClient OnboardingProject ManagementTeam ManagementCustomer SuccessClient Relationship Management

Indian institute of management, lucknow

Research Assistant

Feb 2021Oct 2021 · 8 mos · Lucknow, Uttar Pradesh, India

Education

Shri Mata Vaishno Devi University

B.Tech — Electronics and communication engineering

Jan 2014Jan 2018

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