seethalakshmi jawahar

Business Development Executive

Bengaluru, Karnataka, India9 yrs 11 mos experience

Highly Stable

Key Highlights

Proven track record in key account management.
Expertise in customer retention and relationship building.
Strong background in sales across multiple industries.

Stackforce AI infers this person is a versatile sales and account management professional with experience in SaaS, Fintech, and Real Estate.

Contact

seethalakshmi@greatwellglobal.com LinkedIn

Skills

Core Skills

Key Account ManagementBusiness DevelopmentAccount ManagementSalesCustomer Relationship Management

Other Skills

C++Competitive AnalysisContract NegotiationCross-SellingCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionDigital MarketingHTMLJavaMarket ResearchMarketingMicrosoft ExcelMicrosoft OfficeNegotiation

About

For the 6 years of my experience, I have worked in SAAS, Financial Solution, Telecom and Real Estate Industry handling Key accounts & providing services under Omni channel messaging platform, digital banking and in-house development platform. Marketing professional with sound knowledge as well as hands on experience in direct and corporate sales with sales experience in real estate industry. Handled pre- sale, sales and post sales for new and existing clients. I have developed my skill set on Key account management by engaging and building relationship. In terms of managing and communication includes branding, marketing and strategic partnerships. My contribution to my carrier growth is product awareness, engaging, customer retention and newly emerging segments.

Experience

Greatwell global consulting pte ltd

Senior Account Manager

May 2023 – Oct 2024 · 1 yr 5 mos · Singapore · Remote

1. * Spread head efforts to acquire new clients, successfully converting leads into long-term business relationships with important stakeholders across a portfolio of diverse accounts for many specialisations under Healthcare and Wellness Industry.
2. Thriving for leads coordination for various Business shows (The Business Show Asia 23/24, The Business Show UK 23/24] to create new pipelines.
3. Collaborated with our dedicated team by providing detailed marketing research for Client's Organisation and/or specific Product Launch.

Customer Relationship Management (CRM)Market ResearchSalesNew Business DevelopmentKey Account ManagementBusiness Development

Career break

Full-time parenting

Sep 2018 – Apr 2023 · 4 yrs 7 mos · Bengaluru, Karnataka, India

Took a break for maternity

Zaggle

Key Account Manager

Jan 2018 – Aug 2018 · 7 mos · Bengaluru, Karnataka, India

 Monitoring customer satisfaction, reviewing the issues and promoting the new products.
 Following up for the payments and future opportunities of the existing clients.
 Achieve the sales targets in terms of collection and new business development.
 Strong communication skills and ability to deep dive into client needs.
 Promoted the Multi wallet card which led to Nemours acquisition.

Customer SatisfactionSalesContract NegotiationKey Account ManagementBusiness Development

Gupshup - cloud messaging platform

Senior Executive Corporate Sales

Oct 2015 – Sep 2017 · 1 yr 11 mos · Greater Chennai Area

 Account Management - Ensuring the traffic growth & generating incremental revenues from large accounts.
 Nurturing and expanding the services of the on-boarded client and create long-term relationship to increase the sales of my company in the omni- channel messaging industry.
 On time support to maintain quality service by organization standards.
 Maintain ongoing relationship with customers to drive business.
 Achieve and exceed planned sales targets through identification & winning new opportunities.
 Responsible for identifying new business till closure and collection.
 Have established a strong customer reference and pipeline.

Customer Relationship Management (CRM)SalesAccount ManagementBusiness Development

Puravankara limited

Deputy Manager Sales

Apr 2014 – Sep 2015 · 1 yr 5 mos · Chennai Area, India

 Lead generation & prospecting the new clients.
 Connecting customers on any product line depending on their requirement.
 Understanding customer needs and build customer relationship by partnering with them.
 Have established knowledge based with the customer, influencing them to be decision makers.
 Negotiation and closely following up until the closure.
 Post sales following up till the registration and setting up CRM support.

SalesCustomer Relationship Management (CRM)NegotiationCustomer Relationship Management