Sep 2019 – Aug 2021 · 1 yr 11 mos

• OP provider trainer for onboarding and ongoing optimization coaching.
• Project manager and lead trainer for regional Epic Sprint program that works in tandem with physician services to overhaul clinic workflows to meet quality and safety standards while reducing provider burnout.
• Develop an internal CRM record to track training efforts, provider efficiency improvements, and longitudinal qualitative records of personalization and issue tracking.
• Lead and support clinic Epic go-lives with clinic transition project management, training, application analyst, and instructional design teams.

Jan 2019 – Sep 2019 · 8 mos

• Partner with CIO and other leadership to prioritize and implement new technologies to improve patient safety and ROI
• Support PMO and BT to drive technology projects through the approval and implementation process
• Direct and plan bi-annual All-Hands event, quarterly Leadership Offsite Advance, Strategy Summit, Culture Committee

Jan 2018 – Jan 2019 · 1 yr · Denver, CO

Oct 2017 – Apr 2019 · 1 yr 6 mos · Denver, Colorado

• Process consultant and product trainer for financial solutions and collaborative work platform
• Onboarded legal and accounting teams to streamline financial reporting workflow
• Collaborated with internal, cross-functional teams including product management, sales, marketing, finance
• Managed beta product customers in partnership with EPD and GTM internal teams.

Dec 2016 – Oct 2017 · 10 mos · Greater Denver Area

• Customer point of contact at all phases of the travel process via phone and email channels, inclusive of Spanish-speaking clientele
• Consistently surpassed both individual and regional sales metrics and targets, improving territory wide productivity
• Utilized various CRM systems to manage and analyze accounts in assigned geographical territory; ran campaigns for customer retention and upselling various tour components

Jun 2016 – May 2018 · 1 yr 11 mos · Denver, CO

• Lead Yoga classes for all skill levels beginner to advanced
• Provided guided and themed meditation for intricate and fun power yoga sequences

Feb 2014 – Feb 2016 · 2 yrs · Quito, Ecuador

• Bridge Translations- Quito, Ecuador 02.2014-02.2016
• International translation-interpretation firm Project Management and freelance translation.
• Coordinated, measured, and streamlined operations from single documents to multi-day events for an international base of clients, translators, and interpreters
• Provided interpretation, translation and transcription services and proofread contracts and business documents.

Jan 2013 – Jun 2013 · 5 mos · Quito, Ecuador

• International women's anti-violence coalition initiative for the Center for Equality and Justice
• Designed, created, and implemented Ecuador's first state sponsored nutrition prograom
• Responsible for finding and aquiring all necessary resources for successful implementation