May 2024 – Feb 2025 · 9 mos · Thane, Maharashtra, India · On-site

• Managed ERP & Pharmacy specific IT systems; supported hospital IT operations.
• Oversaw technical support and data flow in pharmacy & hospital info systems.
• Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
• Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
• Managed cybersecurity initiatives to safeguard company data and reduce the risk of security breaches.
• Negotiated contracts with vendors and suppliers, securing favorable terms for hardware acquisition and software licensing.
• Configured and implemented IT initiatives to produce measurable business value.

May 2022 – May 2023 · 1 yr · Maharashtra, India · Hybrid

• Proven expertise in:
• Management of deployable pool and handling the requests of allocations in the system.
• Expertise in ensuring that project resourcing is managed in order to assure timely delivery, discussing and understanding resourcing issues by connecting with Project Managers, Delivery Managers or Account Managers.
• Planning and strategizing for future needs and maintaining relationship with stakeholders.
• Excellent communication and negotiation skills
• Ability to work well in team and individually.
• Ability to analyze, synthesize and gather information from variety of sources.
• Organizational skills including management of various resources, time management, adaptability, setting priorities, maintaining documentation and communication, flexibility and multitasking.
• General Responsibilities
• o Efficiently and effectively filling the open Position within by matching the criteria given by delivery team (Skills, experience).
• o Demand Validation, work closely with the delivery teams in understanding their resource requirement both immediate and the future needs
• o Tracking day to day staffing requests in the system raised by the delivery team providing up to date resource requisition report to internal staffing and external hiring and tracking every submission on daily basis Allocation/Assignment in the system.
• o Interacting with project managers regarding rotation of resources within the vertical as well as outside the vertical.
• Bench Management
• o Focus on optimizing bench on regular basis by tracking of bench resources, and enforcing rotation strategy
• o Understand resource release tracking, re-allocation plan, and upskill strategy
• Operations
• o Responsible for validating and authorizing the transfer requests and process including holds, release, and assignment
• o Developing critical reports for utilization, HC change, high aging, and projection for senior management as well as driving business strategy

Jul 2021 – Mar 2022 · 8 mos · India

• General Responsibilities
• o Efficiently and effectively filling the open Position within by matching the criteria given by delivery team (Skills, experience).
• o Demand Validation, work closely with the delivery teams in understanding their resource requirement both immediate and the future needs
• o Tracking day to day staffing requests in the system raised by the delivery team providing up to date resource requisition report to internal staffing and external hiring and tracking every submission on daily basis Allocation/Assignment in the system.
• o Interacting with project managers regarding rotation of resources within the vertical as well as outside the vertical.
• Bench Management
• o Focus on optimizing bench on regular basis by tracking of bench resources, and enforcing rotation strategy
• o Understand resource release tracking, re-allocation plan, and upskill strategy
• Operations
• o Project IT creation w.r.t new project.
• o Changing Resources Transfer rates in system.
• o System allocation, deallocation activities.
• o Assigning new resources to default project id and giving them respective role,access.
• o Responsible for validating and authorizing the transfer requests and process including holds, release, and assignment
• o Developing critical reports for utilization, HC change, high aging, and projection for senior management as well as driving business strategy.

Apr 2017 – Mar 2021 · 3 yrs 11 mos · Mumbai Area, India

• As a Sr. Executive (RMG) I am responsible for managing resource management, workforce planning, forecasting and business HR partnering at @QualityKiosk. My daily responsibilities include,
• Summary:
• o Efficiently and effectively filling the open Position within by matching the criteria given by delivery team (Skills, experience ).
• o Demand Validation, work closely with the delivery teams in understanding their resource requirement both immediate and the future needs
• o Tracking day to day staffing requests in the system raised by the delivery team providing up to date resource requisition report to internal staffing and external hiring and tracking every submission on daily basis Allocation/Assignment in the system.
• o Interacting with project managers regarding rotation of resources within the vertical as well as outside the vertical.
• Bench Management:
• o Focus on optimizing bench on regular basis by tracking of bench resources, and enforcing rotation strategy
• o Understand resource release tracking, re-allocation plan, and upskill strategy
• Operations :
• o Responsible for validating and authorizing the transfer requests and process including holds, release, and assignment
• o Developing critical reports for utilization, HC change, high aging, and projection for senior management as well as driving business strategy
• Oversee resource movement – PID, Location, Travel, Internal movement,
• o Develop and maintain resource skill database
• o Hands on experience on working on PeopleSoft and other tools

Nov 2014 – Mar 2017 · 2 yrs 4 mos · Mumbai Area, India

• Efficiently and effectively filling the open Position within Insurance vertical by matching the criteria given by delivery team (Skills, experience ).
• Work closely with the delivery teams in understanding their resource requirement both immediate and the future needs
• Validating the open requirements with all BU/DU’s and prioritizing the critical requirements.
• Tracking day to day staffing requests in the system raised by the delivery team providing up to date resource requisition report to internal staffing and external hiring and tracking every submission on daily basis Allocation/Assignment in the system.
• interacting with project managers regarding rotation of resources within the vertical as well as outside the vertical
• Bench Management
• Keeping track of bench resources, rotating them for billable opportunities across verticals/Sub-verticals
• Keep close track of non-billed resources, thereby optimizing the utilization - increasing the Billable HC MIS
• Resource release tracking and feedback maintenance
• Operations :
• Validating and authorizing the transfer requests and process , in-line with the company pol
• Maintaining Various reports like utilization ,HC change ,high aging ,projection .
• Maintain Skills & Resume of the employees in the tool.
• New Joinee induction & movement to billable role
• Reports:
• Resource release tracking and feedback maintenance.
• Bench Report – Offshore and Onsite
• Onsite/ Offshore Strategic Investment and Delivery Admin Management Tracking.
• Demand Report
• System Transactions:
• Resource Movement from one PID to another PID, Location change, New Joinee Allocation
• SOAP Creation (Deputation Travel Request)
• Creation of Scale( Internal Job Posting)
• Blocking of Bench associate/ Future releases/ SI etc. Confirming against the demand & tagging.
• Hands on experience on working on PeopleSoft finance, Demand Management system

Nov 2013 – Oct 2014 · 11 mos · Mumbai Area, India

• Handling Innovative Council for English ICE www.icenglish.co.in team of Nayaks Tutorials.
• Managing Multiple centers @ Mumbai with their operations.
• To look after website development regarding new features, online updates & brand marketing.
• Assigning the role to different executives, team lead, DTP etc.
• Having a lookup on backup of database & application running for the system.
• Currently in process of making website in Online mode as respect to Admission, Online examination.
• Regular feedback from executive regarding their work progress.
• Implementing innovative ideas for development of company & its product.

Nov 2008 – Sep 2013 · 4 yrs 10 mos · Varanasi Area, India

Sep 2007 – Sep 2008 · 1 yr · Mira Road

• System & Database Security ; Development & Maintenance PL/SQL programs
• Maintenance of ORACLE DATABASE ;
• Design the schemes, permissions and tables for database as appropriate for its use
• Include objects in database like tables, views, functions, triggers, etc

Sep 2001 – Aug 2003 · 1 yr 11 mos

• Software Developer in Oracle, Forms 4.5
• Unix Shell scripting for 3 months
• Create Forms,Report for User in house company located at Bhandup