Muskan Mangla

Operations Associate

Gurgaon, Haryana, India6 yrs 4 mos experience

Most Likely To Switch

Key Highlights

Proven expertise in banking and customer service.
Strong relationship-building skills with corporate clients.
Detail-oriented professional with leadership experience.

Stackforce AI infers this person is a skilled professional in the Banking and Financial Services industry.

Contact

Skills

Core Skills

Relationship BuildingCustomer ServiceBankingLeadershipTeamwork

Other Skills

Analytical SkillsAttention to DetailCommunicationCustomer BaseData AnalysisData CollectionData EntryFinanceMicrosoft ExcelMicrosoft OfficeMicrosoft Word

Experience

Sesame bankhall group

Admin Service Associate

Jul 2025 – Present · 8 mos · Gurugram, Haryana, India · Hybrid

Airtel

2 roles

Deputy Manager

Promoted

Jun 2024 – May 2025 · 11 mos · Gurugram, Haryana, India · On-site

Account Relationship Manager (Senior Executive)

Aug 2023 – Jun 2024 · 10 mos · Gurugram, Haryana, India · On-site

Relationship Manager - Corporate accounts - Customer experience - B2B - Delhi

Relationship BuildingCustomer BaseAttention to DetailCustomer Service

Axis bank

Assistant Manager

May 2022 – May 2023 · 1 yr · Gurugram, Haryana, India

Premium Service Relationship Manager
Managing premium client's bank accounts, including opening and closing accounts. Processing deposits, payments and withdrawals or writing money orders, when necessary.
Providing banking services and advising investment opportunities.

BankingCustomer ServiceRelationship BuildingCustomer BaseAttention to Detail

Sesame bankhall group

Executive

Oct 2020 – Apr 2022 · 1 yr 6 mos · Gurugram, Haryana, India

Reviewed mortgage and protection business as per the process laid down by regulatory and communicate results through formal reports with the network advisors in United Kingdom.Experienced in KYC operations.

LeadershipTeamworkAttention to Detail

Mazars uk

Tax Intern

Aug 2019 – Oct 2019 · 2 mos · Gurugram, Haryana, India

Worked on client's Financial data and documented in a specific format for a project by Tax department in Mazars UK.

LeadershipTeamwork

Policy bazaar insurance web aggregator private limited

Associate service consultant

Jun 2018 – Nov 2018 · 5 mos · Gurgaon, Haryana, India

Handled emails and client calls in claim department of Mortgage Insurance.

Customer ServiceLeadership

Fairconnect business advisors pvt ltd

Financial Analyst (Freelancer)

Jun 2017 – Aug 2018 · 1 yr 2 mos · Gurgaon, Haryana, India

• Worked on creating data bases of financial numbers of various entities in financial sector such as NBFCs, MFIs, HFCs and others. This included downloading and reading of financial statement (annual reports, results releases, credit rating) and investor presentations and entered data in a specified financial spread format. I also analysed performance of these companies based on output from the spreadsheet analysis.

Attention to Detail