Sai Sandesh Patnana — Consultant
As a dedicated Product Consultant at Sprinklr, one of the leading Customer Experience Management (CXM) companies, I specialise in handling global accounts and optimising contact centre management. My role involves collaborating closely with clients to ensure their contact centres operate efficiently, ultimately enhancing customer satisfaction for both our company and our clients. With a keen eye for detail and a passion for delivering exceptional service, I strive to understand each client’s unique needs and tailor solutions that drive success. My expertise in CXM allows me to provide strategic insights and innovative solutions that improve operational efficiency and customer experiences. I am committed to fostering strong relationships with clients, ensuring their goals are met, and their expectations exceeded. By leveraging my skills in product consulting and contact center management, I aim to contribute to the continued growth and success of our clients on a global scale.
Stackforce AI infers this person is a Customer Experience Management (CXM) professional with a focus on operational efficiency.
Location: Dubai, United Arab Emirates
Experience: 6 yrs 8 mos
Skills
- Cxm
- Contact Center Management
Career Highlights
- Expertise in optimizing contact centers for global clients.
- Strong focus on enhancing customer satisfaction through tailored solutions.
- Proficient in integrating AI technologies in customer service operations.
Work Experience
Samsung SDS
Consultant (10 mos)
Sprinklr
Product Consultant (2 yrs 4 mos)
Product Consultant Intern (9 mos)
TEDxKIITUniversity
Director Of Public Relations (2 mos)
Public Relations Officer (1 yr 4 mos)
HighRadius
Consulting Intern (10 mos)
Summer Intern (1 mo)
TechBairn
Marketing and Operations intern (1 yr 5 mos)
Campus Associate (2 mos)
FILMYLOOP
Content Writer (1 mo)
Affnosys India
Content Writer (10 mos)
KIIT ROBOTICS SOCIETY
Member (3 yrs 3 mos)
Education
B.TECH at Kalinga Institute of Industrial Technology, Bhubaneswar
Product Management Fellowship at NextLeap