Kabita Dash , PMP® — Associate Partner
Passionate Customer Success Leader | Driving Customer Excellence in Cloud SaaS & PaaS Solutions for healthcare provider Clients Experienced Engineer and Certified Project Management Professional with 14+ years in program management and customer success leadership, and 20 years of overall experience across diverse roles. Specializing in aligning SaaS and PaaS solution delivery with enterprise business objectives to enhance customer satisfaction and drive measurable business outcomes. Core Expertise: • Strategic relationship building for long-term customer success • Tailored solutions to address business challenges and drive growth • End-to-end SaaS & PaaS implementation for seamless customer experiences • Vendor and contract management with a focus on compliance • Expertise in project planning, risk management, and communication • Problem-solving to enhance operational efficiency • Process optimization and continuous improvement
Stackforce AI infers this person is a Customer Success Leader in the SaaS and Healthcare industry.
Location: Noida, Uttar Pradesh, India
Experience: 19 yrs 11 mos
Skills
- Customer Satisfaction
- Software Project Management
- Account Management
Career Highlights
- 14+ years in program management and customer success leadership
- Expertise in SaaS and PaaS solutions for healthcare
- Proven track record in enhancing customer satisfaction
Work Experience
CARPL - Radiology AI Platform
Director - Customer Success (1 yr 5 mos)
Technical Delivery Manager (1 yr 7 mos)
Engineering Manager (2 yrs 9 mos)
Child Health Imprints
Product Manager (1 yr)
BINSAR FARMS PRIVATE LIMITED
Associate Director (2 yrs 5 mos)
iNICU Medical Private Limited
Product Manager (1 yr 1 mo)
Oxyent Medical
Product Manager (7 mos)
StudyLink India
Solution Architect (3 yrs 7 mos)
INSTITUTE OF MOLECULAR MEDICINE
Asst. Manager IT (2 yrs 5 mos)
Sr. Software developer (3 yrs 7 mos)
Institute of genomics and integrative biology (CSIR)
Project Trainee (11 mos)
Education
MIT at Manipal Academy of Higher Education
BSc at Aeronatics College