Manik Rastogi — Business Development Executive
With a foundation in commerce from Delhi University, I've grown into an Escalation Specialist at Expedia Group, leveraging skills in teamwork, client services management, and customer success. My journey included a pivotal role as a Process Associate with IGT Solutions, where I honed my proficiency in GDS platforms like Amadeus and Sabre, ensuring an elevated travel experience for Expedia's clients. At Expedia Group, the team and I excel in resolving complex customer issues, contributing to the company's reputation for outstanding service. This role aligns with my dedication to customer satisfaction and my goal to continuously improve the travel booking experience. My approach integrates a keen understanding of business dynamics with a commitment to fostering positive client relationships, embodying the organization's values and enhancing its diverse and dynamic team environment.
Stackforce AI infers this person is a Customer Success Specialist in the Travel industry.
Location: Gurugram, Haryana, India
Experience: 6 yrs 3 mos
Skills
- Client Services Management
- Customer Success
- Customer Service
Career Highlights
- Expert in resolving complex customer issues.
- Proficient in GDS platforms for travel solutions.
- Strong commitment to customer satisfaction.
Work Experience
Expedia Group
Escalation Specialist (3 yrs 7 mos)
IGT Solutions
Process Associate (1 yr 1 mo)
BYJU'S
Business Development Executive (2 mos)
Magenta Power Pvt. Ltd.
Business Development Executive (1 yr 7 mos)
Education
B.com.Hons. at Delhi University