Jan 2020 – Jul 2022 · 2 yrs 6 mos

Jan 2018 – Dec 2019 · 1 yr 11 mos

Feb 2015 – Jan 2018 · 2 yrs 11 mos

• Implement and deliver the service and commercial strategy for each client
• Develop and maintain relationships with new and existing clients to ensure compliance and expand areas of service delivery
• Identify new opportunities to sell services to the client to fulfil or exceed revenue objectives
• Work to achieve and aim to exceed agreed personal and team targets, objectives and Service Level Agreements
• Work to defined processes, ensuring best practice at all times
• Develop and maintain an in-depth knowledge of the client’s business areas, their deliverables and needs
• Engage with consultants across all locations to handle grievances, providing support, advice & guidance
• Build and foster relationships with key players and decision makers
• Provide advice on recruitment strategies, procedures, legislation and market conditions
• Manage candidates whilst working as a contract employee of TASC
• To work closely with Ecare, Recruitment and Finance teams
• Act as a reference and escalation point for customers
• Act as a reference and escalation point for consultant
• Direct the recruitment team on new requirements recommends recruitment strategies to ensure the highest quality resource is engaged, in an efficient and cost effective manner
• Work within predefined recruitment processes, ensuring best practice at all times. Monitoring recruitment process identifying and recommending areas for improvement
• Manage various account management related reports and documentation in an accurate and timely manner

Dec 2012 – Jan 2015 · 2 yrs 1 mo · Sharjah

• Working with the clients to identify their need
• Create new accounts
• Manage and looks after the existing customers
• Follow up with partners
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Sep 2012 – Dec 2012 · 3 mos · Dubai

• Working with the clients to identify their needs
• Create new accounts
• Manage & Look after the existing customers
• Follow up with partners
• Follow up the orders and logistic matters

Apr 2011 – Jul 2012 · 1 yr 3 mos · Dubai

• Handling Office administration tasks
• Managing staff in office
• Reviewing company contracts & agreements
• Looking for right candidates for open vacancies.
• Providing company needs for daily operations.
• Managing all company correspondence with other companies and vendors
• Handling the project in African country (Ivory-cost, Benin,Togo,Gabon,Niger,CAR)
• Looking for Partner in African Country.

Jan 2011 – Mar 2011 · 2 mos · Dubai

• Handling customer complains & request(Nissan & Infinity) from GCC and North Africa
• Making calls,arranging appointments for test drive and brochure request.

Mar 2009 – Oct 2010 · 1 yr 7 mos · Tunisia

• Handling customers complains
• Cash desk, Currency exchange & western union service
• Open and consultation of Bank account

Jan 2009 – Mar 2009 · 2 mos · Tunisia

• Installation of the local area Network
• Installation of the wifi network
• Maintenance of computer

Jul 2008 – Sep 2008 · 2 mos · Tunisia

• Checking customer accounts
• Checking Bank cash after closing