Nov 2024 – Present · 1 yr 4 mos · San Francisco, California, United States · Remote

• Cyntexa is a leading cloud service provider and Salesforce Summit Consulting Partner, offering comprehensive solutions across Salesforce, ServiceNow, AWS, Azure, Google Cloud, and Nintex. With a team of over 400 professionals, Cyntexa supports enterprise clients globally, delivering CRM implementations, cloud modernization, custom software development, and strategic IT consulting.
• In my role as a Business Strategy Analyst, I conduct detailed market and technology research to support Cyntexa’s Salesforce and cloud service initiatives. This includes analyzing company profiles, digital maturity, technology stacks, and competitor landscapes across global markets. I identify key decision-makers and assess project alignment opportunities to help internal teams focus their efforts effectively.
• Additionally, I prepare tailored use cases, case studies, and strategic reports for clients that provide actionable insights to help them make informed decisions and confidently plan their projects and strategies. To support this work, I leverage various lead generation and enrichment tools such as Apollo, Lusha, Sales Navigator, SalesQL, and LinkedIn, alongside CRM and customer engagement platforms including Salesforce CRM, Zoho, Freshworks, and EngageBay. I also utilize web scraping techniques to collect accurate data and enrich client research.
• By monitoring industry trends and technology adoption, I contribute to the development of data-driven strategies that position Cyntexa for sustained growth and innovation in a rapidly evolving market.