Joshua Philip

Recruiter

Bengaluru, Karnataka, India19 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 15 years of talent acquisition experience.
  • Expert in diversity and inclusive hiring strategies.
  • Proven track record in managing high-impact recruitment projects.
Stackforce AI infers this person is a Talent Acquisition expert in Fintech with a focus on strategic hiring and team management.

Contact

Skills

Core Skills

Talent AcquisitionStakeholder ManagementHiring StrategyEnd To End RecruitmentStrategic Workforce PlanningTeam Handling

Other Skills

Benefits NegotiationCRMDiversity and InclusionDiversity and Inclusion InitiativesEmployee EngagementEmployee RelationsEmployer BrandingHR PoliciesHiring PracticesHuman ResourcesIT RecruitmentInformation TechnologyInternet RecruitingInterviewingJoining Formalities

About

I have been a Senior Manager Talent Acquisition at American Express since September 2021, where I am responsible for hiring technologists who enable and accelerate the company's strategies and provide a platform for product and customer-experience innovation at scale. I have over 15 years of experience in end-to-end talent acquisition for high-end technology streams, spanning across financial and IT services sectors. My core competencies include team management, stakeholder connect, leadership hiring, project-based hiring, diversity and inclusive hiring approach, and campus hiring. I am also certified in mastering LinkedIn Recruiter, which helps me source, engage, and hire the best talent for American Express. My mission is to build the teams that shape the company's future and drive its growth and innovation. I leverage my skills in communication, interpersonal relations, organization, and execution to ensure timely and efficient recruitment processes that align with the business objectives and the talent pool.

Experience

American express

Senior Manager Talent Acquisition

Sep 2021Present · 4 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

  • Responsible for hiring technologist for American Express to enable and accelerate the Company’s strategies while providing a platform for product and customer-experience innovation at scale. Technology delivers global capabilities and services in support of American Express customers and colleagues.
  • Implementing the best in class Talent Acquisition strategies within an organization, ensuring that these strategies support the business objectives.
  • Understanding and guiding the business about the talent pool, market intelligence, identifying right search partners, streamlining the talent acquisition lifecycle, compensation negotiation, vendor empanelment and employer branding
  • Exposure to building processes and driving strategic change initiatives from scratch to successful implementations.
  • Leading critical talent acquisition projects which create an high impact for the function. Building talent pipelines for current and future job openings
  • Ability to manage diverse staff, developing and implementing strategies to motivate personnel and build a strong cohesive team; must be able to develop individual and team objectives and measure performance accordingly
  • Stakeholder management, influencing and team work skills ; Ability to influence and drive results within all levels of the organization
  • Managing the workforce management process in partnership with the Global Teams. Acting as a subject matter expert to the business experience with vendor evaluation and selection
  • Assess current and future staffing needs against the business strategy and develop / oversee implementation of appropriate talent acquisition strategies/plans
  • Continued focus on key talent acquisition metrics – Cost per Hire, Cost of Hire, Ageing, Salary Negotiations within the agreed comp ratio
  • Focus on innovative channels of sourcing – LinkedIn, Employee Referral, Career Site etc.
  • Key focus on D&I Initiatives as an integral part of the talent acquisition roadmap
Talent AcquisitionStakeholder ManagementDiversity and Inclusion InitiativesEmployer BrandingRecruiting

Bank of america

Senior Manager Talent Acquisition

May 2014Sep 2021 · 7 yrs 4 mos · Chennai Area, India

  • Spearheading complete Hiring for Global Wholesale Banking and Markets Technology – Enterprise Risk Technology and Shared Technology Services Function
  • Hiring Strategy & Execution – Formulating strategy based on channel mix, Cost, skills & location strategy for the open positions. Conscious about maintaining critical balance between high & low cost channels, maximizing delivery in the shortest possible timeframe. Measuring strategy execution success and/ or remedial measures & ensuring the staffing metrics (TAT, Fill Rate, and CPH etc.) are kept in control
  • Stake Holder Management: Accountable for effective client service relationship in the recruitment function and act as SPOC for senior client representatives (AVP's, VP's etc.,) on the Service Delivery Recruitment calls and reviews. Provide timely reports and data to the key stakeholders to project the progress of the requisitions, challenges and plan of actions. Prepare data for the recruitment calls pertaining to the progress of the recruitment activities, SLA discussions, challenges & work plan going forward.
  • Planning and Execution: Responsible for developing recruitment strategies and implement them to achieve Targets. Collaborate with the Leadership Team for strategies, challenges and workarounds in lateral recruitment.
  • End to End Recruitment: Entire Recruitment cycle from Understanding the requirements, sourcing validating resumes and eliminating the risk of hiring the wrong candidate, preliminary interviews, salary negotiations, finalization of candidates. I ensured in providing a slate of both internal as well as external candidates to hiring groups while employing appropriate skills in order to provide staffing expertise and recommendations.
  • Team Management and Mentoring: Managing Team of Recruiters, leading them to service business needs.
Hiring StrategyStakeholder ManagementEnd to End RecruitmentTeam Management

Bahwan cybertek

Deputy Manager - Talent Acquisition

Aug 2013Apr 2014 · 8 mos · Chennai Area, India

  • Stake Holder Management: Accountable for effective client service relationship in the recruitment function and act as SPOC for senior client representatives (VP CIO etc.,) on the Service Delivery Recruitment calls and reviews. Provide timely reports and data to the key stakeholders to project the progress of the requisitions, challenges and plan of actions. Prepare data for the recruitment calls pertaining to the progress of the recruitment activities, SLA discussions, challenges & work plan going forward.
  • Process Improvements Initiated: Have taken various initiatives to incorporate industry best practices such as Internal Job Posting, Employee Referral Policy, Vendor Management Process, Background Verification Process, and POFU - Post Offer Follow UP.
  • Planning and Execution: Responsible for developing recruitment strategies and implement them to achieve Targets. Collaborate with the CIO, Vice President, Directors, and Delivery Managers at Onshore as well as Offshore for strategies, challenges and workarounds in lateral recruitment.
  • End to End Recruitment: Entire Recruitment cycle from Understanding the requirements, sourcing validating resumes and eliminating the risk of hiring the wrong candidate, preliminary interviews, salary negotiations, finalization of candidates. I ensured in providing a slate of both internal as well as external candidates to hiring groups while employing appropriate skills in order to provide staffing expertise and recommendations.
Stakeholder ManagementProcess ImprovementsEnd to End Recruitment

Wipro technologies

Assistant Manager - Talent Acquisition

Jul 2010Aug 2013 · 3 yrs 1 mo · Chennai Area, India

  • Strategic Workforce planning: Collaborate & work closely with the business/ function to formulate effective recruitment strategies with respect to the number, skills, experience budget & timeline. Coordinate with the Resource Management team in planning, forecasting and prioritizing Resource requirements for the client.
  • Stakeholder Management: Involved in the reviews calls with the business leaders to understand and achieve business objectives. Providing periodic reports on recruitment metrics and decision support systems.
  • Team Handling & Mentoring: Leading, mentoring and monitoring team of recruiters. Helping them to understand the recruitment process in terms of Sourcing, scheduling, MIS maintain, BGV etc. Ensuring they do not miss on commitment in respect to their fulfillments, quality and compliance.
  • Requirement Analysis: Auditing and analyzing the requirement in terms of Super Niche, Niche & Generic. Interaction with the business towards bifurcation of skills and technologies
  • Interview Engagement: Planning the evaluation medium, Scheduling the evaluation event with the external and internal stake-holders, Organizing & coordinating the discussions (telephonic or in-person), collating the feedback and informing the external stake-holders of the same
  • Offers & Negotiation: Offering candidates as per the salary structure, negotiation to maintain internal parity. Ensuring adherence to SLA/Process/offer to Join Ratio.
  • Walk-In & Campus: Requirement and skill mapping for the event. Arranging, briefing and coordinating Panels for the event. Promoting the event through various sources and ensuring candidates walking in. Managing as a single point of contact for the event and sharing feedback to business on the event.
  • Vendor Management: Interacting with vendors on a regular basis for the purpose of sourcing the right profiles and providing periodic feedback to improve their efficiency.
Strategic Workforce PlanningStakeholder ManagementTeam Handling

Lionbridge technologies

Senior Executive - Recruitment

Sep 2006Jun 2010 · 3 yrs 9 mos · Chennai

  • Handled the end to end recruitment activities for IT & ITES projects.
  • Good understanding of technical skills and adaptive to new technologies.
  • Holds the distinction of closing niche requirements successfully and consistently.
  • In-depth experience in all aspects of Recruitment, such as Requirement Analysis, Sourcing, Interviewing, Salary Negotiation, Offer Letter, and Market Mapping
  • Interacting with resource managers, line mangers & business unit heads for getting the requirement clarity, resource requirement strategy & deciding the timeline for the same.
  • Identifying prospective candidates through traditional and creative sourcing methods like Job Portals, Databank, Consultants, Networking, Advertisements, Employee Referral, Walk-Ins, Internet sources.
  • Pre-Screening the candidates to validate the credential against the job specification and coordinating interviews with the technical panel.
  • Coordinating with department heads for the budget, skill & experience requirements, salary negotiation, carrying out background checks, preparation of offer letter, ensuring full compliance with internal process. Monthly/Weekly reports about the status of the short-listed, selected, offered and likely joiners.
  • Maintaining accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required.
  • Suggested various reward system motivation factors to boost the referrals from employees.
  • Continual monitoring the joining probability of the candidate within the stipulated time
  • Experienced in handling Recruitment Drives/Walkin, Job Fairs, On Campus and Off Campus Interview.
  • Responsible for planning & skill mapping of the events. Promoting the event through various channels like internal mailers and advertising. Organizing the Interview panels & reviewing the interview schedules.
End to End RecruitmentSourcingInterviewing

Education

Madras Christian College

MSW — Human resource Management

Jan 2004Jan 2006

Loyola College

BSc — Physics

Jan 2000Jan 2004

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