Dec 2023 – Mar 2024 · 3 mos

Jun 2022 – Nov 2023 · 1 yr 5 mos · Berlin, Germany

Sep 2020 – Apr 2022 · 1 yr 7 mos · Bengaluru, Karnataka, India

• 1. Batching Of Multiple Orders with Discounted Delayed Delivery
• Conducted analysis, research and experiments across different cities to establish CPT (Cost Per Transaction) gains per Order due to Batching that helped the Organisation save tremendous cost per Batched Order against Non Batched Orders while keeping a track on the Check Metrics.
• Developed metrics and dashboards that provide insights for measuring growth of the business goals and identified features for future improvement opportunities.
• Analysed User Feedback Tickets and engaged with on-site teams to suggest changes in operation so as to provide better Delivery Experience.
• Suggested design changes for Delayed Delivery Option at checkout page so as to increase the conversion rate of the feature.
• 2. Partner Allocation
• Developed metrics and dashboards to keep a check on the North Star Metric along with the Check Metrics to measure the success of the product.
• Performed In-Depth Analysis to help reduce the In-store Time & Allocation Time of the Partner so as to enable delivery within 19 mins.
• Detected Cases of Slow Moving Partners and engaged with onsite teams to develop solutions to reduce such cases.