Vivek Patil

Operations Associate

Pune, Maharashtra, India2 yrs 10 mos experience

Key Highlights

  • Expert in enhancing customer journey experiences.
  • Strong background in product management and data analysis.
  • Proficient in API integrations and digital transformation.
Stackforce AI infers this person is a Fintech Product Manager with expertise in digital transformation and customer experience enhancement.

Contact

LinkedIn

Skills

Core Skills

Digital TransformationOperations ManagementProduct ManagementData Analysis

Other Skills

API IntegrationsApplication Programming Interfaces (API)Business Process ImprovementGoogle AnalyticsIT AuditJiraMicrosoft ExcelMicrosoft OfficePostman APIRegulatory ComplianceRequirements GatheringSQLSecurity AuditsTeam managementThird-Party Vendor Management

About

With a PGDM in Insurance and Risk Management from National Insurance Academy, I have been enhancing customer journey experiences as an Assistant Product Manager at Policybazaar for business. My role involves requirement gathering, user acceptance testing, and API integrations. Leveraging tools like Google Analytics and Postman API, I excel in data analysis and product documentation and delivery and I'm adept at managing teams to drive product success in Marine and Liability Insurance. This experience, enables me to contribute to our organization's culture of innovation. I'm committed to delivering results that resonate with our dedication to customer satisfaction and market leadership.

Experience

Bajaj general insurance

Assistant Manager - Digital Transformation and Operations

Aug 2025 – Present · 7 mos · Pune, Maharashtra, India · On-site

  • Building eKYC journey on all policy issuance portals of BAGIC.
  • Partner onboarding and management for integrating KYC services on journeys along with Security audits.
Third-Party Vendor ManagementRegulatory ComplianceSecurity AuditsIT AuditRequirements GatheringDigital Transformation+1

Policybazaar.com

Assistant Product Manager

May 2023 – Aug 2025 · 2 yrs 3 mos · Gurugram, Haryana, India

  • Product Management - Marine and Liability Insurance
  • Requirement Gathering, User Acceptance Testing, API Integrations, Product documentation, Customer journey enhancement, Data Analysis, Team management
API IntegrationsGoogle AnalyticsPostman APIProduct ManagementData AnalysisTeam management

Future generali india insurance company limited

Summer Internship

May 2022 – Jun 2022 · 1 mo

  • Motor underwriting
  • Increasing Straight through Proposals (STP) cases (automatic underwriting).
  • Study of core system for underwriting new/renewal proposals.
  • Study of motor guidelines and it's setup in the core system.

Finlatics

Financial Market Analyst

Jun 2020 – Jul 2020 · 1 mo · Mumbai, Maharashtra, India

Jain irrigation systems ltd.

Solar Engineer

Dec 2017 – Jan 2018 · 1 mo · Jalgaon, Maharashtra, India

Education

National Insurance Academy

PGDM — Insurance and Risk Management

Jan 2021 – Jan 2023

MCT's Rajiv Gandhi Institute Of Technology

Bachelor of Engineering - BE — Electronics and Communications Engineering

Jan 2015 – Jan 2019

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