Feb 2022 – May 2025 · 3 yrs 3 mos

• Leading UX Design for complex enterprise-level cloud-based SaaS and on-premise software products: Mix of Brand New, Transformational, and Incremental.
• Driving end-to-end experiences in the value chain: engage, compare, decide, buy, install, initial use, regular use, maintain, upgrade.
• Accountable for delivering high value UX Design Outcomes: Significant effort reduction in task completion, reduced cognitive load for decision making, first-time-right or reduced errors, and increased adoption are some to mention.
• Talent building across four design studios globally: Leading an Award Winning UX Design Team. I hire, mentor, and coach Direct and Matrix reports.
• Leading design thinking, co-creation, and innovation workshops with external customers as well as for internal senior management and C-suite.
• Established Design systems and standards, re-usable framework, and components library.
• Expert in UX Design research using a variety of methodologies.
• Hands-on in various design disciplines - Industrial Design, UI Design, UX research, Tone of Voice, Visual Design, Design Architecture, Facilitation, and Design Thinking.
• Responsible for project scoping, resourcing, funding, budget planning, IP Protection, 3rd party UX ecosystem setup, design systems and standards, road mapping, strategy planning, and risk mitigations.

Sep 2019 – Feb 2022 · 2 yrs 5 mos

• Led the UX design group for the $3B Honeywell Building Solutions group that serves the vertical markets (Data Centers, Premium Commercial Offices, Airports, Schools, and Prisons). HBS installs and services building management systems for around 10000+ customers in 60+ countries.
• Led a team of 20+ designers based in Atlanta, Shanghai, Sydney and Bangalore.
• Successfully delivered end-to-end UX Design and service blueprint for the Install and Services business.
• Facilitated several co-creation workshops that helped discover the latent needs and solve their high-value problems.

Feb 2018 – Aug 2019 · 1 yr 6 mos

• Led Experience Design for Honeywell Connected Buildings
• Drove experience design for IoT (Internet of Things) into Honeywell's Connected Buildings across various product portfolios.
• Played a dual role in leading HBT's innovation group and drove user-centered design in a tech-heavy environment.
• Brought significant differentiation by applying next-gen technologies that solved end-users' latent needs.
• Drove the team that created several IPs and patents.

Oct 2015 – Feb 2018 · 2 yrs 4 mos

• Was responsible for leading and growing the Experience Design teams in the newly created HUE Design Studio
• Successfully led a 30+ member high-performance design team that differentiated Honeywell brands in the marketplace.
• Contributed to best practices for Honeywell User Experience throughout the product development process.
• Set up strategic design partners and the framework to execute design work beyond the internal teams’ capacity.

Apr 2014 – Oct 2015 · 1 yr 6 mos

• Joined as a 1st design member in HBS, built a 15-member design team in less than two years.
• Delivered rich UX content to customers across the globe through new product introductions to the USA and EMEA markets.
• Mentored and coached internal design teams and cross-functional teams in Design Thinking and Agile UX
• Heavily involved in UX Research for various products in the portfolio

Jan 2013 – Jan 2014 · 1 yr · On-site

• Delivered intuitive, and easy to use designs for Public Utility applications, Fintech, and Retail
• Conducted Several “Inception” workshops with various customers for requirements gathering and co-creation.
• Delivered solutions through Agile UX implementation.
• Conducted User Research using Ethnography research methods (Day in a life, shadowing, etc.) to understand the user’s unexpressed needs.
• Hands-on User Experience Design project execution, Usability studies, and evaluation
• Design implementation working closely with Developers (Pair Programmers), QAs, and BAs in an “extreme programming” environment.

Jan 2006 – Jan 2013 · 7 yrs · Santa Barbara, CA, Tarry Town, NY, Bangalore, India · On-site

• Led a large Digital Experience Design team solving large scale complex design problems for users primarily in the USA and EMEA. Domains included consumer electronics, aerospace, medical devices, and industrial products.
• Progressed from an individual contributor to managing a large design team in a span of over 7 years.
• Was instrumental in setting up the design studio for HCL Technologies

Jan 2006 – Jan 2006 · 0 mo · Bangalore, India · On-site

• - Designed several retails fit-out products, Industrial Design and Decals for Consumer electronic products: Blender, Grinder, Retail Shop Fitouts.

Jan 2004 – Jan 2005 · 1 yr · Bangalore, India · On-site

• - Designed several consumer products for USA based Startups: Water Filter, Rental Kiosk, Remote Control