Kapil Makhija

CEO

New Delhi, Delhi, India19 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

19+ years of experience in management across diverse industries.
Expertise in growth and go-to-market strategies.
Proven track record in scaling businesses in startup environments.

Stackforce AI infers this person is a seasoned management professional with expertise in e-commerce and technology sectors.

Contact

Skills

Core Skills

Growth StrategyBusiness PlanningSupply Chain TransformationProgram ManagementMarket AssessmentOperational Excellence

Other Skills

AnalyticsBusiness AnalysisBusiness AnalyticsBusiness DevelopmentBusiness IntelligenceBusiness Process ImprovementBusiness StrategyBusiness TransformationChange ManagementCompetitive AnalysisCustomer ServiceFMCGFinancial ModelingManagement ConsultingMarket Entry

About

Seasoned management professional with 19+ years of experience across e-commerce, management consulting and technology in both B2B and B2C companies. Deep expertise in growth strategy, go-to-market strategy, business planning, market assessment, customer service improvement, cost reduction, supply chain transformation and operational efficiency improvement across multiple industries (e-commerce, FMCG, retail, telecom and technology). Significant global in-market experience across diverse geographies (South East Asia, US, China and Africa). Successfully demonstrated scaling up and sustaining new businesses in a start-up environment with significant experience of working with SMEs in India

Experience

Unicommerce

3 roles

Managing Director & CEO

Dec 2023 – Present · 2 yrs 3 mos

Chief Executive Officer

Promoted

Jul 2017 – Present · 8 yrs 8 mos

Head, Strategy & Operations

May 2015 – Jul 2017 · 2 yrs 2 mos

Responsible for driving key strategic and growth initiatives as well as leading the teams which manage seller onboarding, support and retention

A t kearney

Senior Associate

Jul 2011 – Apr 2015 · 3 yrs 9 mos · Gurugram, Haryana, India

Industry: Home Appliances - Growth Strategy
Developed 10-year growth strategy blueprint for a leading global home appliances player in 8 countries in Asia Pacific region
Led design and development of detailed business plan for all 8 countries along with benchmarking competition, developing operational strategy and finalizing operational and financial KPIs for each subsidiary
Industry: Alcoholic beverages - Supply Chain Transformation
Led key initiatives as part of 1 year supply chain transformation program for the India operations of a leading global alcoholic beverages player
Designed and implemented Sales & Operations Planning through multi-function stakeholder management across the organization
Designed and implemented warehousing and inventory management processes to improve customer service
Industry: FMCG - Program Management
Program managed key customer service improvement initiatives for a leading biscuits manufacturer in India
Designed and implemented innovative solutions (Zero Day inventory and customer service redesign) to achieve desired customer service levels
Industry: Telecommunications - Business Planning
Developed a detailed 5 year business plan and "Should cost" model for leading Indian telecom tower company, which formed the basis for the company's operational planning
Industry: Telecommunications - Market assessment
Assessed broadband potential for a European 4G player in South Asia and East Africa through detailed country specific models
Industry: Telecommunications - Operational excellence
Global Cost benchmarking for a leading African telecom operator in six countries in West and Central Africa
Industry: Telecommunications - Spectrum roadmap
Developed detailed spectrum strategy for a leading telecom group in Middle East and Africa in 21 countries