May 2023 – May 2024 · 1 yr · Dubai, United Arab Emirates · On-site

• 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -
• ✔ Technology Solutions Consultation in the GCC Region: Providing guidance on cybersecurity solutions tailored to clients' needs and challenges in the GCC region. Deploying, configuring, and managing EDR solutions of Checkpoint, CrowdStrike, and BlackBerry Cylance, while also possessing extensive experience in creating custom packages, threat hunting, alert tuning, and developing custom policies within each EDR solution.
• ✔ Resolving Complex Technical Issues: Resolving complex technical issues related to EDR deployments, including troubleshooting, fine-tuning detection and prevention rules, endpoint upgrades, endpoint removals, advanced sensor log analysis, or console policy modifications as needed, ensuring seamless operation.
• ✔ Working with Digital Risk Protection Solutions: Diligently working with digital risk protection solutions such as ZeroFox, implementing strategies to mitigate digital risks effectively and safeguard organizational assets from potential threats.
• ✔ Conducting Proof of Concept (POC) for Digital Risk Management: Conducting thorough POC for digital risk management initiatives across various sectors including healthcare, banking, government, and insurance, demonstrating the efficacy of proposed solutions in real-world scenarios.
• ✔ Utilizing Cequence API Security: Utilizing Cequence API security solutions to identify and address API compliance issues, conducting comprehensive testing for OWASP API Top 10 vulnerabilities, ensuring robust security measures for API-driven applications.
• ✔ Leveraging Asimily for Asset Management and Cybersecurity: Leveraging Asimily as a asset management and cybersecurity tool for IoT and IoMT environments, proactively monitoring and securing connected device fleets through passive network observation and risk-based classification.

Oct 2020 – Oct 2022 · 2 yrs · Bengaluru, Karnataka, India

• 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -
• ✔ Technical Presentations and Customer Engagement: Delivered engaging technical presentations to clients, addressing their cybersecurity needs with a strong focus on technical insights and solutions.
• ✔ Product Knowledge and Showcase Sessions: Maintained a deep understanding of company technology, products, and services, conducting regular showcase sessions to partners to highlight offerings and build rapport with partner SE.
• ✔ Collaboration with Internal Stakeholders: Collaborated closely with internal stakeholders including Support, Engineers, Product Managers, and Sales professionals to advocate for customer needs, drive product usage, and identify growth opportunities.
• ✔ Customer Guidance and Best Practices: Provided expert guidance to customers on product capabilities, usage, and best practices, ensuring optimal utilization of solutions and fostering long-term client satisfaction.
• ✔ Partner Relationship Building: Conducted regular sessions with partners to showcase company products, enhance partner rapport, and foster strong collaborative relationships for mutual benefit.
• ✔ Interpretation of Customer Requirements: Interpreted and understood customer and partner requirements through thorough gap analysis, ensuring alignment between client needs and proposed solutions.
• ✔ Cost Estimation and Bid Preparation: Prepared accurate cost estimates and bid documents by studying customer RFPs and consulting with product managers, contributing to successful proposal submissions.
• ✔ Continuous Product and Industry Knowledge Development: Maintained an up-to-date understanding of company technology, products, and services, ensuring proficiency in the rapidly evolving cybersecurity landscape.

Jan 2019 – Aug 2020 · 1 yr 7 mos · Bengaluru, Karnataka

• 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -
• ✔ Implementation of Fortigate Solutions: Executed projects involving complete Fortigate solutions, including FortiSwitch, APs, Firewalls, VDoms, and SSL/IPSec VPNs, ensuring seamless integration and functionality.
• ✔ Integration with Fortinet Products: Managed the integration of Fortinet products with FortiAnalyzer and FortiManager, leveraging advanced features for firewall application control, antivirus, IPS, and authentication.
• ✔ Deployment of Firewall Configurations: Deployed firewalls in various modes including NAT and Transparent, and configured firewall filters such as flow-based and proxy mode to optimize network security and performance.
• ✔ Solution Design for Different Sectors: Designed and deployed tailored Fortinet solutions for organizations across diverse sectors including manufacturing, banking, and enterprise, addressing specific requirements and ensuring optimal performance.
• ✔ Network Security Implementation: Implemented network security measures using Fortinet solutions to safeguard critical assets, mitigate risks, and ensure regulatory compliance.
• ✔ Performance Optimization: Optimized the performance of Fortinet solutions through fine-tuning of configurations, load balancing, and traffic management techniques, enhancing overall network efficiency.
• ✔ Troubleshooting and Issue Resolution: Identified and resolved technical issues related to Fortinet solutions, conducting thorough troubleshooting and implementing corrective actions to minimize downtime and disruptions.
• ✔ Documentation and Reporting: Maintained detailed documentation of configurations, deployments, and troubleshooting procedures, providing reports to stakeholders for review and analysis.
• ✔ Continuous Learning and Skill Development: Remained abreast of the latest developments in Fortinet technologies and industry best practices, continuously enhancing skills and knowledge to deliver cutting-edge solutions.

Mar 2013 – Feb 2018 · 4 yrs 11 mos

• 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -
• ✔ Provision of On-Site Technical Support: Delivered pre and post-sales on-site technical support to customers, focusing particularly on wireless products like Aruba, Ruckus, and Cisco WAP, ensuring seamless implementation and resolution of any technical issues.
• ✔ Design and Implementation of Scalable Wireless Solutions: Led the design and implementation of scalable Wireless LAN Controller (WLC) and Access Point (AP) solutions for campus networks, particularly in the university setting, ensuring robust network performance and coverage across diverse environments.
• ✔ Active Engagement in Client Engagements: Engaged actively in local travel to key customer sites and remote locations, establishing strong relationships with clients and addressing their technical needs with agility and expertise.
• ✔ Delivery of Solution Design Documentation: Provided clients with solution design documentation and detailed campus survey reports, empowering them with insights into the proposed solutions and their potential impact on network infrastructure.
• ✔ Conducting Training Sessions and Knowledge Transfer: Conducted tailored training sessions for clients and prospects, facilitating knowledge transfer and empowering them with the necessary skills to effectively utilize and manage the deployed solutions.
• ✔ Collaborative Solution Development and Customization: Collaborated closely with internal teams and stakeholders to develop customized solutions aligned with the unique requirements and objectives of clients, ensuring optimal functionality and performance.
• ✔ Expert Technical Consultation and Advisory Services: Offered expert technical consultation and advisory services to clients, guiding them through the selection, configuration, and optimization of wireless products to meet their specific business needs and objectives.