P

Pham Thi Minh Thu (Joy Pham Sontakke)

Founder

Dharamshala, Himachal Pradesh, India15 yrs 9 mos experience
Highly Stable

Key Highlights

  • Founded a successful restaurant brand in India.
  • Co-founded a pioneering coworking-coliving brand.
  • Built a global community of handicraft makers.
Stackforce AI infers this person is a Hospitality and Wellness entrepreneur with expertise in sustainable tourism and community development.

Contact

Skills

Core Skills

F&b ManagementOperations ManagementBusiness StrategyProject ManagementCommunity DevelopmentSocial Media MarketingHolistic Health CoachingYoga InstructionRisk ManagementCustomer Relationship Management (crm)

Other Skills

Art TherapyBehavioral ChangeBloggingBrand DevelopmentBusiness DevelopmentBusiness OwnershipClient CenteredClient RelationsContent CreationCrochetData AnalysisDigital MarketingE-CommerceEmail MarketingFinancial Analysis

About

I'm a passionate and impact-driven hospitality, wellness, and sustainability professional with a founder mindset. In my 17-year career, I have moved from banking to e-commerce to hospitality and finally to wellness. Recently, I have been building my own farmstay and sustainable permaculture, agri-tourism project in Vietnam's countryside, focusing on promoting the country's coffee heartland as a sustainable tourism destination. In 2024, I founded The Hotpot House, a restaurant brand on a mission to bring experiential and healthy Vietnamese and SE Asian cuisine to India after completing my yoga teacher training and holistic health coach certification. In a short time, the restaurant has seen over 360 5* Google reviews from our guests from around the world. The processes and vendor relationships we have established have also helped us maintain one of the lowest operating costs in the industry. We are now looking to grow the brand to more locations and seeking the right partners for the same. Back in 2019, I cofounded NomadGao, a coworking-coliving brand on a mission to enable people to work closer to nature. NomadGao also focuses on social hospitality with a community-centric approach. We have been hosting thousands of travellers, professionals, and local-experienced retreats with the lean, friendly yet professional team in Goa and Dharamkot, Himachal. I have led operations and design at NomadGao over the past 6 years while building my online Business selling crochet patterns at my venture, Anvi's Granny. All this while worldschooling 3 children. Before the beginning of my entrepreneurial journey, I was a banker in Vietnam and handled corporate client relationships, multi-million-dollar project appraisals, and risk management.

Experience

The hotpot house

Founder

Apr 2024Present · 1 yr 11 mos · Dharamshala, Himachal Pradesh, India · Hybrid

  • Founded The Hotpot House to bridge the market gap of a lack of F&B businesses serving high-quality, fresh, and balanced food at competitive prices using my training as a health coach.
  • Cultivated relationships with vendors to ensure the availability of high-quality ingredients at the right prices. This has helped the business control food cost and quality.
  • Designed circular economy processes (upcycling, composting, water conservation).
  • Created a high-performing, purpose-driven team, leading to 360+ five-star guest reviews.
F&B ManagementVendor ManagementOperations ManagementMenu Development

Freelance

Holistic Health Coach

Mar 2024Present · 2 yrs · Remote

  • Holistic Health Coach specializing in yoga, meditation, sleep and stress optimization, nutrition, and mindful living for young leaders, professionals
  • Conducting masterclasses, workshops, and monthly clubs about yoga, holistic health, nutrition, and mindful living
Holistic Health CoachingYoga InstructionNutrition Counseling

Nomadgao

Co-Founder

Aug 2019Present · 6 yrs 7 mos · India · Remote

  • Conceptualized, designed, and led operations of NomadGao, India’s pioneering brand of community-centric coworking-coliving spaces on a mission to bring global digital nomads to live and work from villages in India and support the local community.
  • Led end-to-end project management for new destinations, ensuring optimal resource management, timeliness, and adherence to set budgets.
  • Built scalable SOPs, reducing training time and improving team capacity and autonomy.
  • Designed the NomadGao Passport program, enabling guests to contribute to local communities through curated experiences.
  • Supported the CEO in pitching digital nomads as a tourist segment to local governments and other tourism stakeholders in Vietnam.
Project ManagementCommunity DevelopmentOperations Management

Anvi's granny handicrafts

Founder - Chef Designer

Oct 2018Present · 7 yrs 5 mos · Hanoi, Thành Phố Hà Nội, Vietnam · Remote

  • Created a global community of handicraft makers, empowering homemakers with digital income opportunities during COVID.
  • Grew community to 23k Instagram followers, 15k newsletter subscribers, 1M+ monthly Pinterest views, and 70k monthly site visits.
  • Hosted engaging virtual events for world-class crochet designers.
Social Media MarketingCommunity DevelopmentContent Creation

Mbbank

Customer Relationship/Credit Risk Manager

Jun 2008Jul 2017 · 9 yrs 1 mo · Vietnam · On-site

  • Managed a multi-million dollar portfolio of large corporate accounts as a relationship manager
  • Effectively handled business-critical relationships with C-level executives at client companies
  • Advised clients on products and services offered by the bank and customized products based on client needs
  • Mentored new joiners and junior relationship managers on client management, analysis, and banking products
  • Handled HQ level credit appraisal (due diligence, financial and company analysis, market and industry research, etc.) process for multi-million dollar loan proposals from large corporations
Risk ManagementCustomer Relationship Management (CRM)Financial Analysis

Education

Precision Nutrition

Nutrition Coach Certificate

Oct 2023Feb 2024

Dragon Yoga School

200H Yoga TTC — Yoga Teacher Training/Yoga Therapy

Sep 2021Sep 2022

Foreign Trade University

Master of Business Administration - MBA — Economics

Jul 2010Jun 2012

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