Sep 2020 – Sep 2022 · 2 yrs · Bengaluru, Karnataka, India

Apr 2020 – Sep 2020 · 5 mos

Oct 2018 – Apr 2020 · 1 yr 6 mos · Gurgaon, India

• Effectively and efficiently drive the talent management process
• Driving all people development interventions for the organization which will include assessment, coaching, individual development planning, talent review, succession planning and executive development programs
• Support the development of high potential employees at senior and mid-career levels, ensuring an enhanced pipeline of high performing professional talent
• Driving the culture building exercise and playing a critical role in cascading the culture interventions to strengthen the organization’s capability
• Ensure functional, behavioural and professional competencies framework is implemented and proper tracking is done to map ROI for the functions/verticals
• Collaborate with the business on the formulation of key strategies by anticipating Talent Management issues and suggest solutions as appropriate
• Implement culture, process and system related to organization development
• Ideate an integrated performance philosophy and architecture for the organization. Drive end-to-end performance architecture and processes with a focus on consistent implementation and capability building
• Identify and create role mapping and organization chart of all unique roles across verticals and within all entities at Bajaj Capital
• Create, cascade and refine the standard operating procedures for all talent management related process within the organization

Jan 2018 – Oct 2018 · 9 mos

Aug 2014 – Apr 2018 · 3 yrs 8 mos

• Launching, implementation, governing and enhancement of Rewards & Recognition programme at Compass India
• Execute Organizational development projects half yearly and annually involving the senior leadership team
• Leading the sustenance plan for the Organizational development project executed at Compass India
• Proposed, calendared and implemented a structured Employee Engagement plan (branch monthly celebration, welcoming new joiners, year-end celebrations, festival celebrations) PAN India as an initiative for employees connect
• Proposed and implemented various health and wellness initiatives like Airtel Delhi Half Marathon, executive and basic health check camps, Zumba, yoga, meditation and ensuring maximum participation
• Ensuring all initiatives related to employee engagement and wellness is within the budget
• Progressively initiated ‘New Joiner survey’ and sharing the analysis with key stakeholders ensuring best onboarding experience for the new hires
• Key coordinator for all cases related to Prevention of Sexual Harassment at workplace
• Supporting the Talent Management Lead in successfully driving the Performance, Development and Review (PDR) process PAN India
• Creating, updating and maintaining the profiles of key stakeholders for Talent Assessment and Succession planning for Compass India
• Maintaining employee database, policies and procedures and key events done on Company’s knowledge management portal
• Developing and refining existing and new HR policies and procedures on an Annual basis
• Design and implement ‘Induction Programme’ across all 8 branches including conducting customized and Corporate induction for new joiners’

Mar 2013 – Aug 2013 · 5 mos · New Delhi Area, India

• Training of associates – Food and beverage and Front Office
• Weekly deployment plan for the associates
• Document maintenance as per Standard Operating Procedures
• Quality Audits
• Briefing on company policies and due diligence
• Coordinating for external training

Mar 2012 – Feb 2013 · 11 mos · Bengaluru Area, India

• Create guest data &manage guest report efficiently and accurately while maintaining guest privacy
• Ensuring accounting transaction and cash handling are in compliance
• Monitor the delivery and measurement of guest service consistent with the service standards and brand attributes
• Promote work environment that enhances team work, recognition, mutual respect and employee satisfaction
• Suggest new products, services, technology and processes to ensure the hotel’s competitive position and in anticipation of changing customer needs within the dynamic hospitality
• Management guest group arrivals and departures
• Training of associates for all supervised departments
• Ensure guest satisfaction process and respond to guest concerns and query
• Enact on guest feedback for Zero error